Complimentary spa steam room a bonus.

Stayed in April 2025

Service, stuff (mostly men) not smiling, the beach is shallow, the air condition is slight blowing and doesn’t cooling as it has to.

green Territory

Stayed in January 2025

A little too south and no highway as direct access.

Very clean and private resort. Staff are well trained and super professional. Really nice experience.

Stayed in January 2025

The restuarant menu was quite limited

Fabulous....the rooms are superb. I liked the style.

Stayed in November 2024

Staff- very helpful, polite and nice.

Stayed in September 2024

The housekeeping needs to learn how to clean properly, after each time they clean there was still sand on the floor

The property is isolated therefore more privacy and quietness

Stayed in September 2024

So windy! Outdoor bathtubs were unusable; green trim on beds - outdated

Surrounds of nature - so peaceful & beautiful

Stayed in September 2024

The reception/guest relation area should be protected from winds. Not confortable for employees and guests during Winter.

Breakfast great.

Stayed in August 2024

It was too windy to swim, the location was far from the major cities.

Super friendly staff, kids club was the best for us. Kept the kids entertained and looked after when we weren’t outside.

Stayed in August 2024

The arrival is not a good experience as opposed to other 5 stars. Having to wait in the sun for a cart with the family after a long drive was not pleasant. The light in the bath room did not work for a while and the lights outside next facing the garden never worked.

The breakfast was nice

Stayed in August 2024

Amazing stay with family, stunning view on Beach, nice location, high hospitality during all stay, the staff very helpful and smiling anytime, high quality of support and assistance, the restaurant is good with a diversity of menus special shout outs to Mr Wassim and Mr Raj for the support and assistance during the stay including the arrangement of outings across the island..

Stayed in August 2024

1 week of wind not permitting us to use the beach. The south is know for being windy, but if you are going for activities it doen't matter.

Location amazingly quiet and resort landscaping is beautiful. The resort, rooms escpecially need some maintenacne but i believe they are short of funds., especially after Covid. But the staff made up for it being exceptionally friendly and helpful. Food variety was good, quality medium, Their open air restaurant lovely set up by pool overlooking the beach. The beach is nice but always very windy. What is great from the Sofitel you are very close to great activities such as The Vanille Nature Park , La vallee des 23 couleurs Park, Gris gris beach, which i highly recommend

Stayed in May 2024

Mini bar

Everything was perfect

Stayed in May 2024

The food was not what we had expected and during our stay one of the restaurants was closed. it opened the day we left.

Staff were super friendly and very attentive. Krishna and Raj in particular were wonderful and made us feel at home. Housekeeping was great and the room we booked had an amazing view of the beach. The plunge pool was the perfect temperature.

Stayed in April 2024

Some aspects could do with a little renovation, especially in the rooms, some furniture were a bit tatty, towels and sheets could do with a replacement.

Lovely location with a Robinson Crusoe feel. Amazing pool Welcoming and attentive staff especially Élodie and Raf who offered to keep the room after checkout time.

Stayed in January 2024

Accommodation Beaches

Stayed in January 2024

The facility is about 13 years old and definitely needs refurbishment. Being a big property you need a golf cart to move around and get to the parking. Nevertheless there are only 2 carts serving 92 rooms and waiting time is quite big sometimes

It is a very large property and you get to explore the nature in private

Stayed in November 2023

The A/C doesn’t work properly. It remains static right through the day irrespective of what temperature you set it at.

Beautiful beach access, very clean and tastefully designed rooms

Stayed in November 2023

The food needs to be improved

Very good place, clean, friendly staff

Stayed in October 2023

There’s no 24hrs room service, the location of the resort little bit far from the activities ( 1hr or more )

It was very clean, comfortable and the staff was so so friendly especially Levi, Raj and lenly they’re very kind and supportive

Stayed in September 2023

Breakfast was a big let down. There was not much variety, possibly due to the lack of space to arrange stuff. The beach is unattractive.

Creatively designed property at a scenic location. Staff generally helpful. As we alighted from the car, we were warmly greeted by Pradeep. During our entire stay, Raj was always there to take care of our every need. The Quality Manager was also very warm very patiently listened to our feedback about the stay.

Stayed in September 2023

Felt a little dated, water shortage (paying for water seems strange) even dinner had NO water unless paid for.........should be included in price surely. Didnt mind the 'expensive' beer and wine, but water should be incuded.......and in general would put food at 3-4 star, could seriously be much improved. Did feel a little like being taken for money, first and last action involved payment, dont have any issue paying for anything (kinda miffed paying for water), but seemed to drive most situations, should be more discreet......

Lovely room, very good dining area. Wife enjoyed Spa. The people there were so lovely! Nothing too much! Oh, the beds, fabulous comfy, comfy, comfy......bliss! The addition of a light projector in room at first disoriented us, but was a delightfully nice touch, a little unusual in a nice way! "To provide extra ambiance on yoir last night".

Stayed in August 2023

There was no wifi in the rooms (only in the lobby and restaurant) which was a little tricky for us. Mainly the disappointment though was the kids club which is really very very poor and not comparable to other hotels in any way. The ladies that work there are sweet and very kind but its a tiny, dim lit room, the toys are broken, the paint is chipping, its is far far from the expectations of a resort kids club. The timetable is vague and the activities are not properly run or planned for. We went for the scheduled treasure hunt and the lady then made the kids close their eyes while she hid old wooden baby bricks around the garden for them to find in less than 5 minutes (compared to other hotels where there is full planning and a proper activity experience.) With a relatively small budget it can be upgraded and I think it should be done urgently because its a real shame. To be honest its a very depressing space, it looks like a rundown pre school. Again the staff are kind (but are often on their cell phones) and the space they are working in is far from ideal and therefore the kids are all a bit bored and left to their own devices meaning hardly any children stayed in the space more than 30 minutes or so without getting bored and wanting to leave.

The hotel staff are an absolute pleasure and I would like to particularly mention the manager Raj who went above and beyond to check in on us every day and ensure we had a great stay, Rajiv in the restaurant who was both caring and flexible with kids food and ensuring my little girl had a great variety. He was generous and wonderful with families. Finally, Mehnaaz in the shop who was so unbelievably kind and interested in my daughter. She became our holiday "best friend" (according to my 6 year old!) and truly gave us a magical experience with her interest and engagement. The food was good (not great but fine) and the breakfast buffet was ok - nothing from a food or drinks POV went above expectations but neither was anything disappointing. It was all absolutely fine. Beyond the staff, the rooms are lovely (if a little worn down) and the beds very comfortable. The whole hotel is a little on the old side so it could do with some TLC but for the price I think its great value and we slept very well.

Stayed in August 2023

The public pool was cold so we couldn’t enjoy it very much. Also, the restaurants options was limited.

Hospitality from staff was wonderful. Raj made us feel at home every day.

Stayed in August 2023