Nothing

Everything

Stayed in April 2025

It was an unforgettable experience! The resort is absolutely stunning, with breathtaking views of the beach and crystal-clear waters. The beach staff were incredibly attentive, ensuring that we had everything we needed to relax and enjoy the paradise around us. Special mention goes to Harris, who truly made our stay exceptional. His hospitality, warmth, professionalism,  attention to detail went above and beyond. From the moment we arrived, Harris made sure we felt at home, offering personalized recommendations and ensuring that every moment of our visit was perfect. The food at the JW Marriott was also outstanding. Each meal was a delightful culinary journey, with a variety of options to satisfy every palate. The local Mauritian flavors mixed with international cuisine created an exceptional dining experience. Also big thanks to Sharmila and Deepak for their welcoming and hospitality. Thank you JW Marriot for an amazing experience!

Stayed in March 2025

the beach is beautiful, but its a bit rocky we suggest to get the shoes for the beach as it will make it easier while swimming

This hotel has been exceptional, the views, the service, the food everything was amazing and I cant recommend it enough. Ask for bushra, she has been an amazing help and one watsapp away.

Stayed in February 2025

It would be nice to install a water pipe near the room (access to the beach) instead of large vases with water. This will help keep the veranda and the room clean.

Our personal manager Tej did a really great job. He helped us a lot with any questions we had. Exceptional service from Tej! What was especially surprising was that the prices for some services from third party services that Tej helped to organize - for example boat rentals were better than directly from some boat owners. And all the staff are well trained and I have nothing but good words for all the staff at the hotel! We love to swim near the reef and although it is not the Maldives, there was also a variety of fish and sea animals and live corals closer to the neighboring Lux hotel.

Stayed in March 2025

Perfect location, beautiful beach, relaxing atmosphere, very nice and helpfull staff (thx Matai for all the mai tai-s). Swimming with dolphins was amazing! Best choice in Mauritius!

Stayed in March 2025

More clear on recommending the iteninary to roam around places.

Outstanding

Stayed in March 2025

THE MAIN POOL IS NOT VERY INVITING. FOR FAMILIES

A WONDERFULL RESORT WITH ALL YOU CAN WISH FOR (AND PAY FOR). ESPECIALLY THE KIDS CLUB WHICH IS VERY WELCOMING AND KIND FOR THE KIDS

Stayed in March 2025

excellent breakfast tasty food at all restaurants and a good variety of available menu amazing beachfront very helpful staff of the hotel, on all levels.

Stayed in February 2025

Nothing, to be honest.

Everything was amazing during our stay. From Ayesha welcoming us on our arrival and helping us with all of our questions and requests during our stay, to Nourshreen from the Butler service who made our Honeymoon really special with all of the suprises to Vicky who took care of us at the beach during the day. Resort is very luxurious, beautiful and clean. Everything is very well organised and they take very good care of every guest. We will for sure come back!

Stayed in February 2025

Nothing

We liked everything about this hotel. Beautiful surroundings, everything exceptionally clean and neat. Top service from every staff member. Everyone went out of their way to make our stay comfortable. Very spacious suite with beautiful ocean views. The room has everything you need for a relaxed holiday. Breakfast above all praise - you could find there anything and it caters for all dietary needs. Plenty of options for everyone. There is a nice bar on the beach to spend evenings. Overall, it was one of the best hotels we stayed at and we definitely recommend it to everyone.

Stayed in February 2025

Poor quality of fruits for breakfast

Beautiful property, very classy Clean comfortable rooms and attentive staff

Stayed in February 2025

too much kindness, every staff member asked us how we are feeling anf if we are satisfied one hundred times daily

splendid brakfast and accommodation

Stayed in February 2025

nothing

Heavenly experience was the best description of our stay at JW Marriott Mauritius. The combination of the green mountain and the white sands with the blue sea was breathtaking. It was calm and quiet with the best possible service. The suite was beautiful and spacious, and the view was stunning. The breakfast buffet was variant and really excellent. I was touched when i asked Christella if they had Tamarind jam, she was so kind and promised me of a special order for next day. Following morning, chef Adeesh prepared it for me. Thank you both for the extra mile of kindness. Minesha the host was very welcoming and funny. The food at the Indian restaurant was of a Michelin star level. The combination of flavours was stunning. Chef Malek made the experience warmer by passing by tables and explaining the flavours. We could not resist how good the food was, so we went back again the following evening. The SPA is a very important aspect of my holidays. Andrea was excellent in explaining the services and helping us to choose the best service for us. We loved the serenity space at the SPA too. It was my birthday trip so would like to thank Bouchra and Bhavish for the birthday surprise in the room. Before leaving, Snomi was really helpful with packing. The drive to the airport with Navieen was quite informative and smooth. My sister and I left the resort with beautiful memories hoping to come back for a longer stay. Thank you JW Marriott, we are definitely coming back again

Stayed in January 2025

Its quite isolated, i f you dont have a car its really hard to go to a local supermarket or local restaurant. Youre kind of stuck there.

Lovely beach, big clean rooms, staff was nice.

Stayed in January 2025

Surprised about the £118 charge for water ( which is usually complimentary )

Beautiful location , butler service , attentive staff

Stayed in January 2025

The hotel itself is absolutely wonderful. The location is perfect, with a large space and impressive colonial architecture. The only downside for me, as with all of Mauritius, is the abundance of coral on the beach, so water shoes are a must. Apart from that, everything was fantastic!

This was an absolutely amazing hotel with exceptional service! The butler team provided lightning-fast responses, and the food was incredible with five different types of restaurants to choose from. The rooms were spacious and luxurious, and we even received an upgrade upon arrival. Special thanks to Maansi and Stefan – truly wonderful people who made the experience unforgettable!

Stayed in January 2025

Top Location, top Service, sehr gute Restaurants („Indiya“ is a must!).

Stayed in January 2025

All the stuff are realy great all the restaurants are great , has a realy great general manager, sea is really great definetly recomend

Stayed in January 2025

I would be dishonest to add anything here, as he had the best experience!

Everything!! Location, service, staff, food all excellent! Has been the best resort we’ve been! From the unique location with the Mountain views above, the in-house activities, the welcome drink to the attention from the staff, the coconuts and snacks offered at the beach, the beach sun loungers, the yoga classes, gym, organising of excursions to booking restaurants, the quality of food on breakfast/lunch/dinner, the drinks, to the room itself and the sea and beach we had the best time! Did not want to leave. Have to give extra credits to the staff, at all interactions they made our time there so enjoyable! We will return for sure!

Stayed in November 2024

Nothing really - of course travelling over Christmas makes it peak pricing but it was a great experience

We were really impressed by the set up of the resort and facilities, with amazing staff who were always going above and beyond to make our stay special. Lots of activities and a top kids club were great assets.

Stayed in December 2024

Nothing

Amazing proactive team, amazing facilities and food

Stayed in December 2024

There are many activities close by, but if you’re looking for night life (not a priority for us on this trip), then be prepared to for at least a 45 minutes trip.

First time in Mauritius and this was our first of two hotels for this trip, so we didn’t really know wha to expect. We were greeted by the best airport pickup team, and Saveen drove us to the hotel. His in-depth knowledge of the island’s history, culture and geography meant the ride to the hotel was full of real insights to such a beautiful and unique country. He’s passion for his diverse country was very refreshing, especially right after our roughly 12 hours of travelling. Neha welcomed us at the lovely resort and took us straight to the villa for the in-villa check-in. Neha was literally in communication with my wife and I the entire stay, making sure that every single aspect of the trip was perfect, and… we have to say it was! Hansley at the beach was so attentive that we never really wanted to leave the beach and do any of the activities out of the resort! We could have stayed with him for many more days. To be honest, I would need to name each and every one of the JW Marriott staff, they all showed the highest level of professionalism. The breakfast at the restaurant is an absolute must, and so is a visit to the Japanese restaurants, where we were very lucky to sit and watch Teppanyaki Chef Milan, what a show! We have been to the Maldives six times, Thailand, and Bali, all at the best of the best resorts, and we can confidently say that our experience at the JW Marriott in Mauritius is one of our favourite stays of all time. We will definitely be back.

Stayed in December 2024

- Lunch options are fairly limited - Food prices at the restaurants are the same as central London - Local food restaurants required a car/a taxi to get to

- All the staff were incredibly kind and friendly - Room was huge and high quality - Everywhere was clean (room, restaurants, swimming pool area etc) - Staff accommodate many requests - Staff gave us a cake for our wedding anniversary

Stayed in December 2024

Nothing

Basically everything

Stayed in November 2024