The whole hotel was warn and in need of modernisation

Kind staff

Stayed in April 2025

The breakfast was good and the waiters and waitresses were very hospitable and helpful.

Stayed in April 2025

The hotel was slow in responding to questions I posted in the Booking's system. As a result, there was an issue with my pick up in the airport.

Friendly staff, good meals, including some local dishes and Malawian drinks (a plus!), and a wealth of options for breakfast. The room was neat and beautifully decorated. Comfortable bed, with a view to the internal garden that was soothing after a day's work. I felt welcomed.

Stayed in March 2025

Rooms were a bit dated, bathrooms especially. Wifi was terrible, so difficult to work from there

Nice hotel, friendly staff on arrival, pool area is great. The two restaurants were good.

Stayed in March 2025

The food quality has dropped since my last visit a year ago; the chambo is one thing was looking forward to eating but this time round was disappointed. I asked for packed food on my last day (ride to airport) - steak, fries and Danish Apple pie. What I got was Steak, fries and chocolate cake. I requested the lady to change it since I had paid for it. the food packing needs to be redesigned as the current one easily breaks down. Glad this place is having a refurbishment; it should go beyond the cloak room to the sleeping area. The carpets may need replacement in the future. Mine was dusty on the first night and I did not sleep well; it kept irritating my airways, so cough, sleep, cough. The chairs (creaky) in the room and the desks need replacement/ maintenance. The armchair fabric is dirty and needs to be cleaned.

This was my second stay at the Sunbird -Capital. What I like about this place are the staff, very warm welcoming and helpful. The food is fairly good but could be better. I like the swimming pool area and the recent refurbishments to the bathroom. It is in a great location and one can easily access many places and the blue zone in Lilongwe. The Vincents restaurant (fine dining) is good, I tried out last visit but missed a booking this time round.

Stayed in March 2025

I felt the waiters in Restaurant observed every bite I tokk and removed the plate even before I finished

The personnel was very helpful and gentle

Stayed in February 2025

Neat, expansive, well located, green, serene

Stayed in December 2024

Food offering could be better and is a little overpriced. Also, location means it is not walkable to any other restaurants.

Comfortable rooms with good AC, friendly staff, convenient location. WiFi worked reasonably well.

Stayed in November 2024

For the price, I would expect a hotel to say that the gym and pool aren’t in working order before arrival so we could find another better suited place. Small details like only one bottle of water in the room and one robe, no amenities like hairdryer in the room. It’s a fine place to stop if you need to, but for the price I think you could certainly find better.

The staff were all incredible - everyone made us feel so welcome

Stayed in July 2024

Bad wifi

Stayed in June 2024

All was okay

Stayed in May 2024

The hotel is big and one easily gets lost, the directions to restaurant from the rooms is not very clear. The gym is outdated and needs an upgrade.

Location was close to our meeting venue. The food was very good including the freshly squeezed juice.

Stayed in February 2024

Food at Vincent's

Friendliness of the staff.

Stayed in April 2024

The toilet paper was single ply. The who place needs a complete facelift

Its old. There is no independent shower. The carpets smell and were dusty

Stayed in February 2024

Up till now, I have not yet receive a receipt of my expenses at the hotel despite the fact that I asked for it while checking out. I gave my email address to the receptionist who promised to send the receipt online. As I write, I have not been able to retire my expenses to my organisation. This is not good.

Good enough

Stayed in November 2023

Very unstable internet. Electrical power outages Hotel pastries were not nice.

Clean tidy hotel rooms. Cheerful staff Hotel is in a great location. The Chambo ( tilapia ) was awesome. Hotel taxi man, Gift very punctual.

Stayed in December 2023

The cost is a bit too steep.The internet, one has to keep entering the username and password.

Breakfast was superb. Liked the location because of its quietness.

Stayed in November 2023

I had to keep on logging into the WiFi on my iPhone

Friendliness of the staff

Stayed in August 2023

Food was nothing special, and a few items on the menu were never available.

Staff are very professional

Stayed in July 2023

Less noise from a nearby construction site a wider Room Service menu

Stayed in June 2023

location

Stayed in June 2023

Weird smell in the rooms

Friendly and very helpful staff

Stayed in June 2023

Internet access requires reconnect each time I wanted to use it.

The restaurant is good. Rooms are clean and comfortable. Staff is friendly.

Stayed in May 2023

too expensive for a basic hotel

staff and location

Stayed in February 2023