Water condensates in the refrigerator and it pools a little bit on the shelfs inside the refigerator, There is no TV in the rooms but that was not an issue for us.

We wanted to be in the city, not by the beach, and this property is good for that. Very-very nice and safe neighborhood with big supermarket about 18 minute walk going east in "Plaza de las Americas". Costco is about the same distance going in the opposite direction. A convenience store is a block away going south. There are restaurants around at walking distance. We shared bathroom facilities but that is not an issue in this property: toilet, shower, and sinks are all independent of each other. The bedroom is simple but well appointed, nice closets. There is no safe in the room but we felt there was no need for one because all rooms have a lock and there are very few people around. The ladies in charge seem to be there 24/7. The kitchen is very nice and they provide drinking water in the kitchen. We did not use the swimming pool but there is a table by the pool, a nice place to eat and relax. If you want to be in the city and not by the beach then I recommend this place.

Stayed in March 2025

The spacious

Stayed in February 2025

The location was a bit far out, especially as we were there for only one night. But with uber it made it doable, but it was not ideally located for getting into town by foot or by public transport with bags. To ho to the beach we paid for an uber, but it was twice the price for the journey back so we caught the r1 from the beach into downtown then got an uber from there. But of a faff, but much cheaper that way.

Cool house, welcoming and friendly staff, quiet! A calm neighbourhood. Option to use the kitchen for simple meals and leave things in the fridge.

Stayed in March 2025

The aircon in our room wasn't amazing and the pool looked unused and not so appealing. The location is quite a bit out of town, although with uber it is easy to get reasonable rides into the town, to/from the ADO, and to plaza las Américas. There are also collectivis that are nearby that go to these places, you have to ask locals for information on where the stops are and where the routes go. Local food options, those within walking distance, didn't inspire us (not the venues fault!).

The finish on this house is very nice. It is like a tv novela house and we enjoyed that! The living area was very comfortable and the staff were really welcoming. They allowed us to leave our luggage after check out. The rooms were clean and comfortable. There's an option to have breakfast and an option to use the kitchen for simple cooking (although i had forgotten that was an option as the listing on the booking. Com app doesn't mention it anywhere so we gave away all our cooking bits and ingredients at the previous hostel...) This is the quietest place we've stayed in quintana roo, possibly Mexico. I woke in the early hours and could not hear a single vehicle nor bar!! That was delightful. It's a 15 min walk to the ecological park (we loved that for an early morning walk and play on the outdoor gym equipment. Lots of wildlife!) and a 15min walk to plaza las Americas, a further 10min from there to the promenade (malecon tajamar) where we saw so many interesting and beautiful birds. The walk to plaza las Americas took us longer than it should have due to the amount of wonderful trees and with such variety that i had to stop every few blocks to take more photos.

Stayed in March 2025

The beds do not have mattress protectors, which, for those of us who travel frequently, is a MUST! The hot water to the shower takes about 10 minutes to arrive, and water pressure is very low.

The suite is enormous, clean, and comfortable. The family who owns/runs the villa are very kind and helpful. The location is a short walk to nice restaurants and Costco.

Stayed in December 2024

Double bed was small for two people in a hot city

Friendly staff, room was spacious.

Stayed in September 2024

Location wise, it may be good to have a car to move around in an easier way!

The house is gorgeous the rooms very comfortable. Equipped with air conditioner.

Stayed in May 2024

Some parts need maintenance and to be cleaned. Toilet got several times stuck Bathroom access to the shower Swimming and terrace area was not clean I didn't use it. Suggestions: a tv and a chair would be nice. It rained a lot during my stay and I was many hours indoors

Big house, palace type, in a clean safe neighborhood There's quite a few security steps to get in. You can sit in the living room, prepare your meal in a well equipped kitchen Easy walk to necessities and restaurant Good room with wardrobe & balcony. Great value for money This house feel a bit strange, like in a soap serie. Staff is discreet, try to find her if you need something

Stayed in June 2024

We did not have time to stay for a longer time.

The place is just very nice, comfortable and meets the needs of a traveler. Carolina was very helpful and kind.

Stayed in March 2024

You have to share the shower/bathroom with other guests and the hot water flow is somewhat unpredictable and sophisticated to adjust. The hostess doesn't speak a single word in English, so you need to know at least, basic Spanish to communicate

The room was sparkling clean, spacious living room with pool access (the pool could have been clean a little bit more though). Very helpful staff and very budget frinedly compared to other places in Cancun.

Stayed in December 2023

Hot water was not working sometimes One of the beds were very uncomfortable, you could feel the strings in your back It was a bit weird, you don’t get a message from hosts how to reach the property and check in, we just drove to the address on Google maps and rang the doorbell on the gates

The house is amazing, you get to live in your telenovela house, pretty cool experience!

Stayed in February 2024

Just a simple accommodation with a good price. In the shared kitchen there’s a drinking water dispenser.

Stayed in February 2024

Great place, clean, nice room and a very helpful host.

Stayed in February 2024

Nothing

Very friendly staff. Kind and caring. I arrived late and they were still there to welcome me. You feel like you are stepping into their home. Really liked staying here. Will look to stay again.

Stayed in December 2023

We had a shared bedroom with a shared bathroom with other 3 bedrooms. Not too bad but the toilet didn't have a lock.

Breakfast was optional for 150 dollars. It was fruit, toast, eggs and bacon with some coffee. It was ok.

Stayed in February 2024

Nothing.

It was nice and comfy in a nice area.

Stayed in December 2023

Very nice staff

Stayed in January 2024

There didn't appear to be any hot water in the shower.

Quite a grand house in a quiet residential area. Each room has its own keypad lock and access to shared bathroom. Rooms are bright and spacious and very clean. You can use kitchen facilities if required. The included breakfast was toast and fruits or it appears you could pay extra for bacon/eggs. Oxxo (like a 7/11) and some restaurants within easy walking distance. We just used as an easy overnight stop before heading back to airport, great value.

Stayed in January 2024

Thank you for everything! Really apreciated the help with our late luggages late arrival..

Stayed in December 2023

The entry was strange and inconvenient, Wi-Fi wasn't fast enough to stream sports.

The room was better than expected and the location was within walking distance to some great restaurants. It was suitable for our family of 4 plus a baby.

Stayed in January 2024

Everything was great. There was nothing bad. It really was great

Were very patient with us not know Spanish. The Translation app was great. They had many amenities and food available with us. Even though we were running in and out with excursions it was very convenient and they were very accommodating. Taxi & Uber were also very helpful finding fun spots.

Stayed in January 2024

The pool wasn't ready to use. It required a clean and needed refilling.

Staff were helpful and friendly, always smiling and very accommodating.

Stayed in December 2023

Sasha was a wonderful host. Rooms are clean and functional. Bathroom and shower facilities are well maintained. Nice pool and kitchen in communal areas. Guesthouse is located in a quiet residential area but not too far from restaurants, bars and bus station. Really good value for money

Stayed in December 2023

the parking is on the street we expect to keep the car in the garage

Stayed in December 2023