Not a lot of storage in the room - we had to keep things in our suitcases. Not the end of the world, but a heads up for others. We decided to walk to the beach club, and I regret everything. (haha.) It is a nice enough club, but I don't think most people would enjoy or tolerate that walk in the heat. I'd recommend a quick cab ride, or despite it costing a handful of pesos, the public beach in town is a LOT closer, and has everything you could want. I wouldn't say the beach club is a selling point. But again, it's so close to everything else that we still really liked staying here.

We really adored this little hotel! I had never really noticed it tucked in on the street, but there it was. We had a very friendly welcome, from both a human and the cat who lives there. It's a small little bar and reception area. The "rooms" are all cabins. The roofs have thatching, but no worry, they are solid underneath. It's rustic, but adorable. The shower is open to the sky and trees above (which I love - and our shower had branches literally growing through it that they had built around). There is a small rack to hang things. An A/C. And a tv. The property is just so cute - stone paths through the plants loop around to all the cabins, you pass a couple of tubs sunken into the ground, a small pool, it's adorable. SUPER close to everything in town!

Stayed in September 2024

It was loud at night because of a bar behind the property and due for he thatched roof, debris and ants would often fall onto the bed. Also, the towels and linen were slightly stained.

The property was lovely with each room standing as its own little hut under a a canopy of trees. The bathroom was half outdoors which was a cool perk and there was a great tv in the room as well as AC.

Stayed in April 2024

The cabin was a bit moist, maybe due to weather conditions. Lots of noice because of party in the area. On monday until 3pm, tuesday was quiet, wednesday music until 04pm.

In the middle of nature. Nicely decorated.

Stayed in January 2024

If you’re sensitive to noise there’s a bar right behind that was very loud till late and neighbors have 3 dogs that like to sing to the music.

Super cute, feels like you’re in the jungle in huts but with nice bed and bath. Owner very friendly and accommodating. Great location next to park, restaurants and pubs, near waterfront.

Stayed in December 2023

Swimming pool was closed for a day.

Price quality

Stayed in July 2023

Can hear the club next door until late at night

Very cute rooms, bungalow style, loved the outdoor shower and staff were very lovely.

Stayed in April 2023

The bar behind the hotel was the place to party and if you were a light sleeper it would keep you up. if you like to party it would be perfect. Also our rental car was broken into our front and the spare tire was stolen. Viva la Mexico

It was close to the main square and restaurants. The pool area was very relaxing and the stone huts were quaint and very dark Which allowed for very good sleeps. Bacalar itself was one of favourite places with friendly people, good food, and a gorgeous lake to swim in. on of the few places on the Yucutan that has free beach access.

Stayed in March 2023

The windows have no mosquito nets. The music from the nearby bar kept us awake. Not a fault of the resort, but we didn't sleep well. Shame!

Lovely bungalow in a jungle garden, close to the lagoon and square. A nice experience in Bacalar. We loved the outdoor shower. The birds are particularly tuneful here. Staff are lovely too.

Stayed in February 2023

the night club next door, ear plugs sorted it but be aware

very convenient spot and cute jungle cottage feel in the middle of town good pool and nice staff

Stayed in February 2023

Very nice atmosphere, cosy cabins, great location, suberb staff that was really helpful in everything. From switching rooms, organizing a sailingtrip and very early checkout because we left for Calakmul. noise did not bother is in our sleep at all. was not as loud as some other reviews might suggest. had a great stay.

Stayed in December 2022

staff weren’t around, no one available to unlock in the morning when we needed to leave at 7:30am

outside shower bathroom. AC, nice pool area

Stayed in October 2022

At night it can get super loud and you can hear everything from the bar next to us. Theres not much light in the room.

The bed is big and super comfortable. The shower is pretty, right in the middle of the center next to bar and restaurant

Stayed in October 2022

Under construction

Cheerios n peanut butter toast with milk coffee for breakfast

Stayed in June 2022

it was noisy at night

the garden is beautiful

Stayed in June 2022

- The shower only had warm water on one day, the other day it was cold - The room is pretty dark, the one light bulb is not filling the room with light - There was just few possibilities to hang / put your clothes

The hotel consists of several bungalows/huts, which we really liked. To get to the rooms you walk through a little jungle in the backyard which is covered with palms and banana trees - really beautiful. The room has a huge bed which was really comfortable and the outdoor bathroom made it unique. The location is perfect - it's just a minute away from the center with all the shops, restaurants and bars; and also really close to the lagoon. The noise from the bar next to the hotel was not at all bad. From the previous reviews we read that it should be really loud, but we didn't had any problems and could easily sleep - I guess this depends on how sensitive you are in your sleep :-)

Stayed in April 2022

See above

The site is exceptionally beautiful, all rooms being independent huts. It is centrally located close to the main Bacalar square, and surrounded by coffee shops. Downsides: - Rooms are very small; - Wifi is choppy at times; - Site is close to bars, so music is very loud until 1am (more or less); - Pool is beautiful, but not functional, as it is made stones, and it is tedious to get in it, to get out of it, and to walk in it (I recommend wearing wet shoes); - The key system is dysfunctional, if you are two guests and one needs to go out while the other stays in (usually in the morning); - Their so-called "playa privado" is not a true statement. There are no beaches in Bacalar...nowhere. Their beach club is nice, but their "drop" to the lagoon is unfriendly and far from the excellent "in-water" experience you will find at the public site of the Cocalitos Beach Resort (not a true resort, but a public ground to experience the lagoon). I highly recommend. Cost is 200mxn per person for the day, and food and drinks are very limited on site. Better to bring your own food. Upsides: + Within a 5 minute walk of excellent restaurants and shops (although they are tourist traps);

Stayed in April 2025

I did not use the pool, it was a bit cloudy

This was a really nice place to stay. Loved that each room was a little independent house with the traditional thatched roof and great private outdoor shower. Humble and simple design meets the generous large room and bed. The central location was great. Other reviewers wrote about the noise from the neighboring club. I stayed on a Sunday and all was peaceful and quite. They have access to a beach club, which I did not go, and also a discount at a decent food spot close-by.

Stayed in January 2025

We really enjoyed our stay! Its a perfect location right in the vibrant city centre. Loved the spa of the hotel, the swimming pool, ice bath, sauna and massage option were a nice extra. We also went with the bike to the private beachclub which is really pretty and a big plus. Staff was friendly and all was very clean. Muchas Gracias and Hasta pronto.

Stayed in February 2025

There must be a night club close by that plays music until 3am so loud you feel like you’re there… between howling dogs, loud music, a murky pool that doesn’t look like the photos and lumpy pillows - sadly it’s not worth the money

Location is close to the center and night markets; the room looks really nice

Stayed in January 2025

Noisy bar / club next door that doesn’t respect their neighbors or tourists who want to sleep.

Affordable, close to the square.

Stayed in December 2024

DO NOT GO THERE They made me pay twice for the room, saying that their software did not work. Unable to send an invoice or any proof of payment. They are thiefs. Plus as it was raining the room was full of water as the roof is not waterproof. The reception did do anything about it when I asked, they only gave me a dirty bucket … Go to Casa Umay next door, so much better !

Stayed in June 2024

NEGATIVE: This is NOT really a negative because it's so easily fixed...... but bring some EARPLUGSfor sleeping & to block out the nearby bar noise at night. 👍🏻We wore earplugs and slept EASILY. 👍🏻👍🏻👍🏻👍🏻👌👌👌

POSITIVE : THE STAFF WERE SO FRIENDLY, HELPFUL AND ACCOMMODATING. EXCELLENT VALUE FOR MONEY. THE MOST COMFORTABLE BED IN MEXICO. GREAT QUALITY SHEETS. BATHROOMS AND TOILETS WERE SO CLEAN. ROOM WAS SO CLEAN. CENTRAL LOCATION, CLOSE TO EVERYTHING. FREE FILTERED WATER provided from a big water tank at entrance for you to refill your water bottles. FREE SHAMPOO AND SOAP in the showers. Great place !

Stayed in March 2024

We didn't end up staying. My family checked in while I was on a work call and once I hung up the receptionist told me the family room shares a wall with a bar/club that plays loud music until 4am. I was with my 2 young children and elderly parents so we left immediately. I'm grateful she let us know and didn't charge us.

The actual hotel is very pretty. Lots of lush greenery, felt quiet and peaceful. Family room was pretty spacious, Aircon worked Walking distance from main square

Stayed in March 2024

The main problem is the noise of a close bar that had very loud music until 6:30 AM. The cabins had an open roof and it was impossible to sleep in all the night. The shampoo and gel in the bathroom were obsolete , with a horrible odor.

The location was perfect because it is in the town, near the main square. The cabins were in a middle of a little jungle with a nice swimming pool. The beds were comfortable and big.

Stayed in December 2023