No toiletries except for hand soap. Hot water does not exist; water is tepid at best. No English TV programming. No safe in the room, but there is one at the front desk that comes with a nominal fee.

The hotel did not offer breakfast, but they have a deal with the bar next door where hotel guests get 50% off food and drinks, provided payment is by cash. The hotel is well situated: close to downtown, across the street from the Mega to pick up necessities, taxi stand across the street. Everything is walkable. It is comfortable. Don’t expect modern furniture or setting. It is a place to sleep, not entertain.

Stayed in January 2025

No towels or soap provided.

Right ok the seaside.

Stayed in December 2024

AC was not turned on prior arrival and it was very late at night once room had cooled totally down. Also no WiFi in room. Rooms are very dated. This is not a problem if you are aware of this.

Good location. Quite clean. Nice atmosphere. If you like the vicinity of No Name Bar it's great and for me there was no disturbance. You can hear music day time but that's it.

Stayed in September 2024

Too noisy by day, furniture same since the 90’s.

Great location

Stayed in February 2024

Front desk staff not very helpful. At times it felt like an inconvenience for them to answer questions.

Location is excellent. Fantastic dive centre. My husband was certified and thoroughly enjoyed Monstro, Miguel and Juan.

Stayed in February 2024

The all day noise from the beach club for cruise staff.

Stayed in December 2023

Internet slow

Océano view and close to supermarket

Stayed in January 2024

The staff were not friendly and the information was not reliable.

The place was in a good location on the sea front.

Stayed in December 2023

The hotel is very dated and bare-bones. The TV is a posted stamp on the wall and didn't work half the time, there were volume issues. Third-floor room without an elevator was tuff with hauling scuba gear, I requested the first floor or lower floor at the time of reservation but was not granted. Lastly, the blaring music all day long was the biggest disappointment it was even worse when the restaurant staff chimed in with the music as loud as they could. The restaurant is not part of the hotel I was told they rent the pool area which is marketed to cruise ships so it's very noisy and crowded. By the time I got back from driving all the sunning chairs were taken by the cruise ship people I was unable to enjoy the outdoor area.

The location was excellent—walking distance to the square and close to many restaurants. The supermarket Mega across the street was key. The staff was friendly and helpful. The hotel was kept clean.

Stayed in January 2024

Room doors and furniture is kind of old, noisy refrigerator and ac.

Check in and out was quick. Location is great. View from the room was very nice.

Stayed in August 2023

Not very clean and to noisy in the evenings.

You could walk to 5th Ave and the beach. Restaurants and stores very accessible.

Stayed in July 2023

Shower head had 4/5 working jets. A/C was from a window unit mounted in a shaft in the building. Water was all burning or ice, even after 5 minutes running each.

Across the street from a mega market. Ocean access and a beach club.

Stayed in July 2023

The shower was a tiny trickle of lukewarm water, not enough water even to shower. The beds were hard, and the room was on the lower side of ok. The toilet clogged daily, even though we did not flush any TP or anything else down it. If you are just looking for a place to crash after diving all day, it's passable, but I would not recommend it for anything else.

Being right on the ocean was fantastic; being able to be picked up on the dock for scuba was great. The restaurant/bar was fun, with great service and yummy food. The balcony off the room was great.

Stayed in May 2023

THERE IS NO WI-FI IN THE ROOMS, YOU CAN NOT WORK HERE. Also, there is a 2way plug in the wall so you have to choose if you want the TV /cable box on or the fridge, you cant have it both ways without help (extension cord).

There was a balcony and you could see the ocean, beautiful

Stayed in February 2023

the people at the front desk were grumpy and rude. you had to pay for every little thing down to a deposit for towels.

The location was good. It was a 15 minute walk to ferry, 10 minute walk to heart of town and right across from a large supermarket. also, the pool and beach combo was great and the restaurant / bar staff were lovely.

Stayed in December 2022

Unfortunately, the rest has major flaws. The hotel is clearly overpriced. Because: Our hot water was red, rusty water. The walls are very unprofessionally patched and dirty in many places. After 15 minutes and many attempts, we had set up an internet connection. This was only briefly usable and a signal was no longer available after 10:00 p.m. In the drawer we found the SD cards, headphones and USB sticks from previous guests, which does not indicate a good cleaning. We brought the finds to the front desk. A two week old supermarket bill from previous guests was easy to find which means poor cleaning. The fridge had numerous greasy fingerprints from guests. The hotel car park described is the public car park opposite on the supermarket premises. The hotel is too expensive for this .

The good things first: The large outdoor area with pool and the small private terrace in the ground floor rooms are the particularly good quality features of the hotel, which is located directly on the sea.

Stayed in October 2022

Nothing we couldn't even seat by the pool with out been harras by the bar crew. They keep telling us that we could not seat on the chairs or the tables that we had to buy drinks. I feel that if we pay for the hotel that was not even cheap we should of been able to use the pool with no issues. But oh well i guess we get what we pay for...

The people were rude and ugly to me and my wife. There was only one older man that was kind and professional.

Stayed in August 2022

Only have stairs

Stayed in September 2022

The only problem was the tables and chairs around the pool were rented by a restaurant.

Good location

Stayed in May 2022

It’s an older property. Beds aren’t very comfortable. Some street and pool noise. No coffee pot in the room.

Great pool and amazing view! Location is right in the midst of town. Walkable to restaurants and stores. Great AC. I’ve stayed here a couple of times and will stay again. It’s not luxurious or updated but has everything you’ll need for a great time. On site restaurant offers 50% discount on food and drinks for guests.

Stayed in March 2025

It’s very old and badly used

The beach

Stayed in February 2025

Na

Na

Stayed in February 2025

Don't expect a spa experience. This is a basic hotel room with an incredible view and fantastic location. Bathroom amenities are non-existent. Bring your own shampoo, etc. The TV has only Spanish-language programming, but in Cozumel, who wants to watch TV?? There's music playing right outside your window, which - thankfully - stops at 10pm.

This hotel is right in the middle of everything in Cozumel and right on the beach. Every room has a balcony and a view of the Caribbean. There are plenty of attractions, restaurants and stores within walking distance. And if you forgot ANYthing, there's a Mega store across the street.

Stayed in December 2024

Wifi was not available in the room. They sad the rooter hadn't been working in a bit. It was only available and with very poor signal, in the lobby. Breakfast wasn't available (not even for a fee. At the moment of the reservation, Booking.com mentioned it was available at the property for $7 per person). Front desk staff was rude and barely available to answer questions. The room was not cheap ($100 per night) and had no amenities at all. No black-out curtain, just a see-through courtain that didn't even cover the entire window. At 5 a.m., the room was in complete brightness... Mattress and pillows were of poor quality. Cleanliness and amenities were at the bare minimum.. dusty bed cover, poor quality towels, only soap bar available. No hair drier or iron/iron board. No safe.

The location only.

Stayed in August 2024