calle allende 284, 48300 Puerto Vallarta, Mexico
#22 of 135 hotels in Puerto Vallarta
Guests' ChoiceBased on 155 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.3
Staff
8.9
Value for money
8.4
Free Wifi
8.5
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End of dialog contentReviewed: May 20, 2022
Kyle
United StatesThe beds can be slightly more comfortable and sanitization could use work (wiping of remotes, etc.)
We did not partake in breakfast. Staff is excellent; kind & friendly. Facility has secluded, private feel. Located in city center.
Stayed in May 2022
Reviewed: May 11, 2022
Kathy
United StatesI thought the security could be improved upon. One of those bar locks on the door from the inside only would be nice.
The location, staff and newness of the building
Stayed in April 2022
Reviewed: May 6, 2022
Nick
United Statesthe first floor room is extremely loud if kids are playing and screaming at the pool
great location, nice room, great beds
Stayed in April 2022
Reviewed: March 8, 2025
Colette
CanadaI wanted this to be better because I booked this hotel at the last minute and I’m grateful that I was able to find it at the peak of high season with only two weeks notice. I had been in CDMX for six weeks and decided to stop in PV for a few days by the ocean before returning to the cold hard winter at home. But I have to be honest. I would never stay here again even if was the only place left available. First of all, the wi-fi is TERRIBLE. There’s no excuse for this in 2025. This is a fixable problem and surely they are aware of it. Second, the walls between rooms are paper thin. The person in the room next to me had their TV on 24/7 and it was like it was on in my room, all the American game shows, crime dramas, and worst of all the two hour Trump speech. It was after I had returned for the evening and I had no escape. After that I just started wearing earplugs in my room for the rest of my stay. The final nail in the coffin was the crappy melting, slimy, gummy little bar of soap I had to wash my hands and shower with. Truly gross. One day I came back to the hotel and went in to use the washroom off the lobby, and discovered there was a bottle of liquid hand soap in there, so I took it up to my room. Well guess what? The next day when the maid came in to clean, she actually took it away! I mean, come on. So maybe if you don’t plan to spend any time AT ALL in your room, and you bring your own soap with you, you might be glad to find this place at the last minute. But for me, I’ll give myself more lead time to find something better if I come back to PV.
The location in Centro, about three short blocks up from the malecón. Easy to walk everywhere. The common spaces: the nice little lobby, the nice small pool area off the lobby, and the rooftop deck with a great view of the water. A nice place to bring some takeout and watch the sunset.
Stayed in March 2025
Reviewed: February 23, 2025
Melissa
CanadaThe beds could be softer and there was a lot of noise both from the street and from the hallway
The hotel had a beautiful modern feel
Stayed in February 2025
Reviewed: February 20, 2025
Dariia
CanadaThe place requires renovation, especially bathroom. Also noise isolation is not great, we would hear our neighbours listening to music and sometimes even talking, as well as some karaoke happening nearby.
The personnel is really pleasant and welcoming, also it’s close to the Malecon
Stayed in February 2025
Reviewed: February 13, 2025
Nicole
CanadaWe found it quite noisy at night...Street traffic and barking dogs.
Nice clean room. Great view from rooftop patio. Great tacos around the corner at Alex birria. Little store beside it to buy bananas etc. Close to malecon (two to three blocks up from senor frogs restaurant). Around the corner from pipis restaurant.
Stayed in February 2025
Reviewed: December 21, 2024
Maya
United StatesThe first day there we had an issue with the toilet, the night attendant Israel wasn’t the most accommodating and I understand there’s a language barrier so I’m sure some of that was our problem and fault. Also, the advertisement says heated pool…It is not . It is cold and when I asked him about this, he was kind of rude. There’s no phone in the room and no fridge in the room. The walls are paper thin we could hear our neighbors talking all night. We had another issue with the toilet and it took the maintenance guy two hours to fix it and he only came because we were leaving the hotel and would not leave our key which makes no sense because it was like 6 o’clock and at 11 the gate close. Aside from the night attendant being rude most of the issues were fixable immediately however, the walls being super thin made sleeping kind of hard.
The area is close to everything, walkable and cute. There’s a market right next-door. The water in the shower was hot. The beds were comfortable. The pillows were really nice. The balcony is super cute and the view was great. Marta was super sweet and helpful. Super convenient to stores like Woolworths and OXXO, close to the boardwalk walking distance to the romantic zone. Cute restaurants everywhere great tacos around the corner. The price and the view were great!!
Stayed in December 2024
Reviewed: August 7, 2024
Julian
United StatesThe AC unit kept dripping condensation and staff pretended like it never happened before.
Location and parking
Stayed in August 2024
Reviewed: March 8, 2024
Susan
United StatesThey need to put a drain pipe vent. The shower drain smelled awful like sewage most of the time as they need to put a vent in. We covered the drain with towels and a garbage can to try and keep the smell away. It was really bad. Also could use some real coffee rather than instant. Would be even better to put coffee pots in the rooms. Need more lighting in the rooms and more electrical outlets.
It looked nice . Attractive furnishings in the reception area. Great patio—could see the ocean. Very friendly and helpful staff. Comfortable bed. Good selection of tv channels. Clean.
Stayed in March 2024
Reviewed: February 11, 2024
Eric
CanadaVery very loud ....like sleeping right on the sidewalk ,......the bed felt like the sidewalk
Stayed in February 2024
Reviewed: February 3, 2024
Joli
United StatesThe street side rooms very noisy but we were able to change to the poolside room. The walls are thin? You could hear the neighbors are talking. Bathroom is dark, the price is not matching what you get.
Size of the room. Tv and internet. Melacon is 3 blocks from the hotel. Satisfied with the cleaning.
Stayed in January 2024
Reviewed: March 27, 2023
Beverley
CanadaNo appliances
Nice location
Stayed in February 2023
Reviewed: March 1, 2023
Martin
CanadaNo combination lock safe. Had to pay 400 pesos deposit for key. Just one staff on site. It's a basic hotel, no services. Not what I call good value for what we paid.
Clean
Stayed in February 2023
Reviewed: March 16, 2023
Anonymous
Canadapool and location
Rene front desk super star🤩🤩🤩🤩🤩
Stayed in March 2023
Reviewed: March 8, 2023
Anonymous
Canadawould have preferred a couple more amenities in the room.
location was excellent, staff were excellent, cleanliness was excellent, nice little pool area.
Stayed in March 2023
Reviewed: February 14, 2023
Anonymous
United Statesthe noise
great location, clean room, nice pool, freshly stuffs
Stayed in February 2023
Reviewed: November 21, 2022
Anonymous
Canadalocation, clean and super friendly staff
Stayed in November 2022
Reviewed: November 15, 2023
Anonymous
CanadaThe room had no closets . There was no where to hang clothes or towels . Not enough plug ‘ins for phones iPads laptop. The a/c didn’t keep the room cold enough. Needs a ceiling fan to push the air around more.
The location is close to the beach. The pool is nice.
Stayed in November 2023
Reviewed: April 28, 2025
Alanna
CanadaThere are no comments available for this review
Stayed in April 2025
Reviewed: April 6, 2025
Kamuda
United StatesThere are no comments available for this review
Stayed in March 2025
Reviewed: March 10, 2025
Blanca
United StatesThere are no comments available for this review
Stayed in March 2025
Reviewed: March 7, 2025
David
CanadaThere are no comments available for this review
Stayed in March 2025
Reviewed: February 9, 2025
Robert
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: February 1, 2025
Jose
MexicoThere are no comments available for this review
Stayed in November 2024
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