Nothing

Great location and very friendly attentive staff

Stayed in August 2023

Casa Comtesse was an exceptional hotel. The staff were lovely and went above and beyond. The breakfast was one of the best we had in our 2 weeks in Mexico.

Stayed in July 2023

Great breakfast and friendly staff! It was nice to meet other travelers at breakfast, we enjoyed the nice patios, and the staff had good recommendations.

Stayed in July 2023

The only downside of that room is that the bathroom can get very hot and steamy due to poor ventilation. Lastly, it’s important to note that the B&B doesn’t have A/C.

The property is beautiful and unique. It is very homey, but also you feel like a guest at the same time. All the staff, from Thomas the owner to the desk staff (and bartenders) to the breakfast staff are excellent and warm. The room we stayed in, Amber, was great and comfortable.

Stayed in June 2023

Very unique and cool decor. lots of different spaces to relax in. Felt comfortable and very welcoming

Stayed in May 2023

The shower head needs to be adjusted or replaced -- not a big deal.

We loved our stay at Casa Comtesse. We stayed in the Colibri room. It was a spacious, corner room with art deco furniture, a very comfortable bed and views onto the courtyard. The bathroom was also a good size and had lots of sunlight. There was lots of hot water and the towels were great. There is no air conditioning. That was fine with us, as an excellent oscillating fan is provided, but folks who get really hot at night might not be ok. I was able to peek into a room next to ours and it was lovely as well. This room had the bathroom across the hall, something I never thought I would consider, but seeing how close and nice the bathroom is, I would not hesitate to stay in this room as well. The staff was incredibly nice and there was always someone at the front desk to answer questions and assist with any issues. The breakfasts were lovely, as were the ladies who cooked them. A different special was offered every morning and dietary adaptations were accommodated. There was always fresh fruit and juice and pastries as well. It was fun meeting other guests around the breakfast table. The other public spaces are beautiful and light filled as well. We enjoyed sitting in the plant filled courtyard with a beer one evening. (There is a full bar and fridge filled with beverages from which guests can serve themselves and a free, fun mescal tasting was included with our stay). The B&B is about a 10 minute walk from the subway (which was fun to use) and you can purchase and fill your metro card from a machine directly across the street in the bus top. La Condesa is a beautiful neighborhood and great for walking at any time of the day or night.

Stayed in June 2023

Our room ceiling was a little low for my partner who is tall, and didn't have AC which some people may not be used to. But they gave us fans and the large windows looking out to the courtyard was amazing.

Casa Comtesse was a beautiful serene space that is full of characters, art, and personality. The daily breakfast was fantastic and it really made us feel like home.

Stayed in May 2023

There was really nothing we did not like

OMG what a fabulous place this is! Beautifully appointed rooms in an original art deco villa, super friendly staff, delicious breakfast - even for difficult vegetarians like me - and a great location in the most beautiful part of town. Really easy to get everywhere from here, but you don't have to as everything you may want is on your doorstep. Cute garden to relax after a day's sightseeing. Good cocktails!

Stayed in May 2023

beautiful space in a perfect location. the rooms were well designed with all the little details carefully attended to. breakfast was delicious. everyone who worked there was kind and hospitable.

Stayed in May 2023

The casa is really beautiful and location is perfect!

Stayed in May 2023

The house, the Garden, the lovely Art, everything!

Very beautiful house and amazing lovely staff. Casa Comtesse is my No.1 choice in MX City, seriously, there is no better value for money and kindness than at Casa Comtesse. Hasta pronto y muchas gracias!

Stayed in April 2023

Nothing!

It was a beautiful hotel in a great location - an oasis of calm where you could really relax after a hard day enjoying the city. Breakfast was delicious and we enjoyed eating it in the garden. Our room was very spacious and the mezcal tasting was a welcome treat. Overall this hotel just gives off such cool vibes!

Stayed in April 2023

no real AC but a fan was provided so it was more than ok

great staff, great location, great design, super comfy, very nice breakfast

Stayed in May 2023

Nothing to complain about honestly.

Incredibly warm and nice staff. Nice atmosphere. Breakfast was very good. Staff were always helpful and accommodating.

Stayed in April 2023

Nothing, it was all great.

Everything was wonderful! Btrakfast was very delicious and plentiful. Hotel linens were above average and lots of hot water and great water pressure. Above all, the staff was all helpful, friendly and egar to please.

Stayed in April 2023

Can't fault a thing!

Everything was just fantastic - beautiful inside and out. Our room was lovely, very comfortable. Great artwork and decor throughout. Delicious breakfast every morning and can't fault the bar either for some evening cocktails! The staff were all very welcoming, helpful and warm. We loved every moment of our stay.

Stayed in April 2023

I loved everything but the rooms could be a bit warm in the summer due to lack of air conditioning. This wasn’t an issue for us in April.

Casa Comtessa was such a delightful find. It had so much character and the staff were so welcoming that it was a pleasure to return to after a day of exploring the city. We loved the communal breakfast, the unique furniture and art in each room and having a drink in the cool courtyard. Juan and all of the staff were always smiling and ready to help.

Stayed in April 2023

The in-room safe was too high for me to reach.

Lovely, full of amazing art, and very, very quiet at night. The communal table for breakfast was a great place to meet with other travelers and share travel tips. The breakfast was made to order and very delicious. I especially liked the orange/nopale/ginger juice. The staff was very helpful in advising as to nearby ATM, restaurants, and local sights.

Stayed in April 2023

Nothing.

Incredible place in South Condessa. We truly recommend staying there. The staff are very friendly and very helpful. The breakfasts are delicious and there is a well provisioned fridge and honesty bar. The building is a gorgeous piece of architecture from the 40s with a cozy patio and comfortable room. There is nothing bad to say about this place. I would definitely stay there again.

Stayed in March 2023

nothing to fault!

the location is excellent, breakfast is amazing, bedroom comfortable (plenty of wardrobe space and nice toiletries) and staff all friendly. we would definitely stay here again and highly recommend.

Stayed in April 2023

the only thing I don’t like is that I can’t go all the time!

absolutely stunning, like staying in an art museum— but more cozy! the staff are so wonderful and accommodating and made everything so smooth

Stayed in March 2023

An oasis in a very big city. Staff are very helpful and friendly and the breakfast has a different hot dish every day. It certainly was a pleasure to stay there.

Stayed in April 2023

If I had a single small complaint it would be no AC but a fan instead - but I’d be being pretty picky.

Beautiful old house filled with art. Great location, delicious breakfast and lovely, attentive staff.

Stayed in April 2023

Incredible breakfast spread each morning and loved the tea selection. Great location, friendly and helpful staff, comfortable and clean rooms. Beautiful unique house full of character and gorgeous art. Also loved the mezcal tasting. Highly recommend.

Stayed in April 2023

mi casa es su casa sums this place up! it’s a gorgeous building tucked away in condesa with fabulous decoration including the art. loved it here. room very comfortable and can never fault somewhere which has a chandelier in the bathroom! amazing breakfast every day, tea, coffee on tap, beer, wine ready for you from the fridge with a quick note in the honesty box. lovely courtyard gardens front and back and fab location for the lovely Condesa area with its bars and restaurants, parks and shops. can’t speak more highly of this place

Stayed in April 2023