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  5. Reviews of Casa Comtesse

Reviews of Casa Comtesse This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Benjamin Franklin 197 Colonia Hipodromo Condesa, 06100 Mexico City, Mexico

#5 of 210 B&Bs and inns in Mexico City

Guests' Choice

Review Score

Based on 276 B&B reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.6

  • Free Wifi

    8.9

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Showing 151 - 175

  • Reviewed: August 24, 2022

    9.0
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 22, 2022

    10
    Beautiful guesthouse in great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room could have some storage space for clothes e.g drawers or wardrobe. It was not a problem for us as we only spent 1 night but it would have been useful if we were staying longer. Nothing else to remark!

    Beautiful small guesthouse in great location. The staff was great, very friendly and knowledgeable about the area. Really enjoyed the breakfast and the mezcal tasting offered. I would happily stay again anytime!

    Stayed in August 2022

  • Reviewed: August 10, 2022

    10
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Stunning boutique hotel in a fabulous neighbourhood

    Stayed in August 2022

  • Reviewed: August 5, 2022

    10
    AMAZING CASA & LOVELY STAFF
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Nothing!

    Everything! It was by far our best stay in Mexico! The staff was amazing and really helpful, the homemade breakfast was perfect and we really enjoyed the nice atmosphere. The casa is cozy and you feel right at home. We couldn't recommend enough and would definitely go back :-)

    Stayed in July 2022

  • Reviewed: July 7, 2022

    10
    excellent choice to stay here.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I like everything my stay was great.

    location, the breakfast was delicious, the staff goes above and beyond, the bed is so comfortable

    Stayed in July 2022

  • Reviewed: July 3, 2022

    10
    It was a perfect last couple of nights/days to spend in Mexico City.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    There was nothing not to like.

    Breakfast was amazing! The lovely staff were so nice and accommodating. Our room was spacious, clean and the bed and bedding comfortable and clean. Close to shops and restaurants.

    Stayed in June 2022

  • Reviewed: June 8, 2022

    10
    absolutely recommended!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing at all

    beauteful!!

    Stayed in June 2022

  • Reviewed: June 3, 2022

    9.0
    Wonderful
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    personnel was fabulous

    Stayed in May 2022

  • Reviewed: June 2, 2022

    10
    Warm and inviting guesthouse in such a great location!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    We had only one fan to cool us down during the summer. At times I got pretty hot and had to wake up in the middle of the night.

    Very gorgeous guesthouse in the Condesa neighborhood! It was very accessible and walkable to many locations. The staff was incredibly friendly, helpful, and hospitable. The interior is gorgeous and the breakfast was delicious!

    Stayed in May 2022

  • Reviewed: May 27, 2022

    10
    stylish, friendly, clean, great breakfast, great people, easy to get around
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    everything

    Stayed in May 2022

  • Reviewed: May 25, 2022

    9.0
    Loveliest boutique hotel, heartily recommended
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    The only thing that could be improved is to have a fan or AC in the room. We were unlucky that it was probably the hottest time of the year and it was so hot that it was hard to sleep, even with the window open (which meant coping with mosquitoes).

    This is one of the most beautiful boutique hotel I've ever stayed in. The decoration is gorgeous, feels like you're in an art gallery. The garden is an oasis of calm and green where we spent time reading, or having a drink. The breakfast is scrumptious and the staff were delightful and super helpful, especially when we got ill on the last day. The neighborhood is lovely, great restaurants around. I would love to come back.

    Stayed in May 2022

  • Reviewed: May 22, 2022

    9.0
    Adds to the Mexico City trip memories
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hospitality, decor, cleanliness. Felt like we were in our own home. Common areas, dining area, and breakfast chefs are wonderful. Alam & Roy making us the house cocktail recipes was a bonus.

    Stayed in April 2022

  • Reviewed: May 21, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful old house. All the decor and art is gorgeous. Our room was comfortable but could have

    Stayed in May 2022

  • Reviewed: May 17, 2022

    10
    First time to CDMX —felt safe and well cared for at Casa Comtesse.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No a/c but not a problem for us. The value of our stay, staff help and guidance will make us give this a 5 star.

    Amazing staff! Eduardo, Alam, Roy and all the staff who made the breakfast to tidying up. Beautiful b&b with artwork throughout and lovely courtyard.

    Stayed in May 2022

  • Reviewed: May 4, 2022

    10
    amazing guest house, very well decorated with a very local spirit. super nice team as well
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    bathroom might need to be redone but was in any case very clean and functional

    the traditional building and rooms, the decoration and artworks and the friendliness of the team. the rooms were also very clean and comfortable

    Stayed in May 2022

  • Reviewed: May 2, 2022

    10
    Warm, elegant stay in gorgeous building with friendly staff.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I have literally 0 complains. 10/10. No notes

    So friendly, amazing location, excellent recommendations. Gorgeous property. Really nice little breakfast. I am vegan and usually can only grab a piece of fruit @ continental breakfasts but this one was pretty accommodating. Decor - on point. Mezcal tasting - on point. Room was lovely.

    Stayed in April 2022

  • Reviewed: April 26, 2022

    10
    Fanstastic spot in Mexico City! Would strongly reccommend!!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only minor point is it would have been nice to have access to a shower when checked out.

    The decor, comfort and location was superb! Staff were very welcoming and even gave us a free tasting off mezcal! Breakfast was delicious.

    Stayed in April 2022

  • Reviewed: April 15, 2022

    10
    fantastic- we are returning
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    a wonderful building- felt like going back to another era. staff incredibly friendly and helpful. a lovely little outdoor space to sit in and have drink

    Stayed in April 2022

  • Reviewed: April 14, 2022

    9.0
    Fantastic!
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room was a bit small and bathroom did not have a window

    Beautiful house, and room, very friendly hosts and staff, fantastic location and incredible breakfast! I would love to return and would definitely recommend staying here!

    Stayed in April 2022

  • Reviewed: March 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location on edge of Condessa but quiet

    Beautiful place with great staff and nice breakfast

    Stayed in March 2025

  • Reviewed: July 31, 2024

    8.0
    We enjoyed our stay at the hotel. I would recommend this to other people
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The bathroom needs updating. The shower in our bathroom was very difficult to control. It was very cold initially ( so wasting water) then was too hot to use. The towels were old and need replacing!

    The location was really good. All the staff were helpful and very pleasant. Excellent breakfast

    Stayed in July 2024

  • Reviewed: April 26, 2024

    8.0
    very nice place - awesome breakfast
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    no AC and fan was noisy

    The hotel was very nice with an excellent breakfast (great coffee) and lots of food choices. Location was great - I think I might have opted for a little cheaper place once I realized all the options out there

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Excellent value but rooms on street side were noisy all night.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Too much street noise.

    Excellent breakfast.

    Stayed in April 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    The shower water was either scalding hot or icy cold-no in between:(

    Beautifully decorated, very artistic. Several areas to sit and relax and hang out. Very nice layout for breakfast. Lovely neighborhood with good restaurants and nice parks. The staff is very friendly and helpful

    Stayed in January 2024

  • Reviewed: November 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Charming 1940s townhouse that also serves as an art gallery. Location in Condesa is tranquil and good for having access to the restaurants etc in Condesa (of which there are many), but it is necessary to take Uber or public transport to any of the tourist attractions or central areas of CDMX (would be 45 minute walk to Chapultepec Park, for example) - however CDMX is so massive that no hotel would be close to everything. We found the staff very helpful and appreciated the relaxed "nuestra casa es su casa" attitude of the staff. Giving less than 5 stars, however, because we felt the emphasis was on style rather than comfort of the rooms and there were a few minor issues we encountered. But still, we would definitely stay here again if ever in CDMX.

    Stayed in November 2023

Showing 151 - 175

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