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Reviews of Black Jaguar Hostel

Calle 36 entre 9 y 11, 77930 Bacalar, Mexico

#32 of 34 B&Bs and inns in Bacalar

Guests' Choice

Review Score

Based on 121 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    6.8

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    8.0

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: July 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jorge was an amazing host, so helpful and friendly. The hostel is in walking distance of everything in a quiet part of town. The rooms were cleaned every day.

    Stayed in July 2024

  • Reviewed: April 22, 2024

    8.0
    One of those hostels where everybody becomes friends and the owner is just so cool
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds don’t have any shelf where to put your stuff, and even in the bathroom there could be more space where to put your stuff.

    The owner, Jorge, is such a sweet character and has a lot of attentions and pleasant surprises for his guests, from sweet bread offered twice a week, to a goodbye chocolate he bought for me. Also, by staying at this hostel you can have a 150 pesos discount on the lagoon tour and further discounts on restaurants and activities. Also, the atmosphere at this hostel was so friendly. Since it’s quite small it was easy to get to know everybody and create solid groups ❤️

    Stayed in April 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff are just great, there was a booking mistake when I arrived but it was sorted out the next day in a very generous way. Thank you guys, I would definitely stay here again.

    Stayed in February 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights

    pressure of shower water

    cool staff, great ambiance, nice private hostel

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Decent will recommend
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Good brekfus & location.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far from centre

    Bed curtains to get privacy

    Stayed in December 2023

  • Reviewed: November 27, 2023

    7.0
    For the price, it is OK
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough pots and pans Volunteer made a mistake after confirming we were booked for two nights, yet being told after the first night we had to leave due to the hostel being booked out. Luckily the owner let us stay after figuring things out abd with a discounted rate. Location: it is far from everything and a long walk home at night with a lot of stray, and potentially angry dogs, to confront.

    Good price Small and social enough Very cool owner who was extremely hospitable and friendly

    Stayed in November 2023

  • Reviewed: November 10, 2023

    8.0
    Fun stay in bacalar
    • Leisure trip
    • Couple
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The free breakfast every morning was a huge plus! Common area was also really social during our stay and the staff were great. Jorge really makes an effort to get to know everyone who's staying

    Stayed in November 2023

  • Reviewed: September 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Far from everything

    Jorge is amazing! And also the volunteer was great

    Stayed in September 2023

  • Reviewed: February 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Welcome Place. Clean and nice staff Good atmosfere

    Stayed in February 2023

  • Reviewed: February 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights

    so friendly the staff, many thanks

    Stayed in January 2023

  • Reviewed: January 11, 2023

    8.0
    Great place
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Strong wi Fi, solid wide beds , very friendly staff owner as well. Breakfast included. Well equiped kitchen if u want to cock, place up staris to hangout

    Stayed in January 2023

  • Reviewed: December 8, 2022

    6.0
    Mold! Moho! Horrible..
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Such a horrible room with no window, no ventilation, there was mold! Not a healthy environment to be in, nor the air to breathe. Stuffy room, dark, hot, the AC was on from 10 pm, but was not making the temperature any lower. The hostel is open all the time, during the night too! Anyone can enter. No keys given, it is not a secure place. Survived one night, but definitely not coming back

    The staff was friendly and the location was close to the bus station. Free breakfast from 9am that consists of papaya, pineapple and banana, you can have coffee and tea too, a toast with jam, drinking water available

    Stayed in December 2022

  • Reviewed: December 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Other staff was rude

    Owner was very helpfull and friendly

    Stayed in December 2022

  • Reviewed: November 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    especially the staff was super friendly and helped where they could

    Stayed in November 2022

  • Reviewed: November 5, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The state of the rooms

    The friendly personnel

    Stayed in October 2022

  • Reviewed: October 30, 2022

    8.0
    Felt like home
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The showers didn't work well and it was a bit far from the centre.

    The manager was absolutely lovely. Listened to everything, helped me when I needed it. Very attentive. It's super cosy and very easy to make friends with the other travellers.

    Stayed in October 2022

  • Reviewed: October 29, 2022

    8.0
    prime location, great staff
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights

    Very basic toilet services, room was a bit stuffy at night & wifi didn't work great

    Best location to access the public Balneario. Great fresh fruit breakfast included, and the staff was absolutely fantastic!!!

    Stayed in October 2022

  • Reviewed: August 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    But you can't run an hostel only with volunteers. This hostel need some maintenance. It has potential to be better hostel if it's taken care of.

    Staff were volunteers and they are nice people. At least the one I met.

    Stayed in August 2022

  • Reviewed: August 27, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    photos are kind of misleading. the wifi is also a disaster, and the room I stayed in was definitely too small for 5 people. also had to drag a chair over to climb on to my bed as there was no ladder. also no warm water in the shower and the water pressure wasn’t great (although this appears to be a problem throughout mexico)

    the included breakfast was nice , also did my laundry. victor (staff member) was very nice

    Stayed in August 2022

  • Reviewed: July 30, 2022

    8.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaning and roomates

    Breakfast was ok. The staff was super nice and had excelent communication

    Stayed in July 2022

  • Reviewed: July 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not clean, and sometimes no water

    Helpfulk staf

    Stayed in July 2022

  • Reviewed: July 2, 2022

    8.0
    Decent
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property does not have storage for backpacks/luggage during the day when you check out or check in early. The lady was very rude when we arrived while it was raining as she told us to come back at 3pm for check in when we were 2 hours early.

    The property was clean, and there was a simple breakfast every morning. The rooms are unique! AC was switched on every evening.

    Stayed in May 2022

  • Reviewed: June 30, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    My room had a window inside the kitchen. It means very dark, no fresh air, noise from kitchen and bad smell in a room and regular smell from kitchen. Situation with water and electricity are not good.

    Nice small hotel with interesting design. They had even hot water.

    Stayed in June 2022

Showing 1 - 25

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