Felt run down—the room smelled damp and moldy, some loose and rusty fixtures (sink faucets, shower soap dispensers), shabby outdoor furniture like lounge chairs, towels with holes (albeit clean). Wifi was slow/inconsistent. Should note—not the hotels fault or under their control, but if you stay here before Train Maya completion, there is heavy construction and lots of trucks and workers passing by until late and you’d benefit from earplugs. Once construction is complete I don’t imagine this would be an issue.

Stunning room design. It is modeled after Mayan architecture and truly unique, we had stayed at nothing like it—they were so close to a stellar experience and needed to get a couple details right to knock it out of the park.

Stayed in August 2024

Nobody there at Night and locked in the hotel

Close to Maya Sites

Stayed in April 2024

Due to the construction of the railway there is noise and dust around. Large trucks drive under the windows all day from early morning to late evening. Parking is on the street.

Breakfast in the garden was very good. The staff is very nice and helpful. Nice garden.

Stayed in April 2024

They asked us the time for breakfast … we said 6:30 because we needed to go to visit Calakmul before 10 (during the work fro tren maya, it opened and close earlier). They said ok, on the morning at 6:30, the breakfast was not ready at all, and they didn’t even arrived to prepare it. We needed to wait more, and were a bit late for our visit.

Could’ve been worse … I read the comments before booking it (but anyway it was the only one available for that night.) I was thinking it would be very bad but, we slept well even if yes they were some noises outside. But wasn’t a big deal for us

Stayed in April 2024

We booked 2 bedrooms, where we stayed was ok but the other room was a total mess when we arrived. It wasn't prepared, as if they have been abandoned for ages. We have to wait for someone to come clean this up. They advertised w breakfast, we never got anything and there was never a staff around to even offer any help. The owner has to contact some friends to help clean the room before we can use it. I wouldn't book this one again. Total lack of staff and run down accommodation.

Location, its 20mins walk to the ruins.

Stayed in March 2024

The shower had low water pressure and no hot water. There is a parking for trucks repairing the road just outside the hotel (although it is temporary) so noise early morning and the access road is very muddy.

Nice hotel. Clean room. Good wifi. Great staff. Very tasty breakfast.

Stayed in February 2024

It took a few minutes before we had warm water in the shower, but we were made aware of this beforehand. There were no curtains in our room. There was some noise from the building site of the train track (scheduled to be finished December 2023), but it didn't really matter as we had to be up early for our trip to Calakmul.

We enjoyed our stay at Casa Maya Calakmul. We stayed at this small hotel because of our visit to Becan and Calakmul, Very good Mexican dinner and breakfast. Friendly staff. We were able to do our laundry and use the fridge in the communal area. WIFI and air conditioning were decent. Good for 2 nights.

Stayed in November 2023

The property is not maintained. The noise caused by trucks working on the new railroad is not to be ignored.

The hosts were welcoming.

Stayed in December 2023

Very basic room, no working wifi, remote location

Breakfast with fruit, juice and omelet - in nice garden setting

Stayed in July 2023

a bit run down and not well kept. difficult times since covid is the cause I would imagine.

the design of the rooms and jungle location

Stayed in April 2022

No tea or coffee maker in room; no mini bar and no mountain view - all of which are stated on bookings.com. No bottled drinking water; no door locks, no safe. No on-site restaurant or bar. (except for breakfast). No wardrobe / closets for hanging clothes. No car park - parking is on a quiet country track.

Difficult to review this place - strong feeling that it is living on past glories and has gone downhill since Covid. But staff were friendly, breakfast on our terrace was very good and the setting was lovely. The noise of the cockerels and other birds was not an issue for us - the garden courtyard was lovely and great base for exploring ruins

Stayed in April 2022

Finding the property was a challenge, but the directions from the host were very helpful. The air conditioner needed servicing. There were stains on the walls and ceiling - appears to have to do with being in the jungle.

The room was a surprise design wise. The size was large as was the bed with a huge bathing room. There is a huge veranda with lovely lounging area and table where breakfast was served the next morning.

Stayed in January 2025

1. Property is run down and in a neglected state of repair. The photos on booking.com were taken many years ago and do not represent the present condition of the accommodation 2. The deluxe suite was a dark damp crypt. 3. Barely any water pressure in the bathroom. 4. Furnishings and bedding shabby. 5.UNSAFE - Two doors into the property, bathroom, and bedroom. Sliding doors with no means of locking, no safe. Where can you leave any valuables? 6. The gardens are overgrown and unkempt. 7. Mountain view. WHAT Mountain view? Nothing nearby that even looks like a hill. 8. No hot tub, as advertised. 9. Overpriced and total misrepresentation The fact that they took more money from my credit card than what was agreed in the booking contract. The property is not really habitable, and upon cancelling after viewing, they have not refunded 50% of my money as stated in the booking conditions. I get the impression that this is a scam, drawing people in with false advertising, insisting on prepayment with no intention of refunding when you realise what a hovel it is.

Nothing, totally misleading advert . The property did not resemble any of the photographs. But the receptionist, who appeared from up the road was very friendly and was obviously used to dealing with dissatisfied guests and cancellations.

Stayed in January 2025

Not possible to lock the door of the room. Located in the middle of a construction area (maya train). At 6 in the morning you wake up due to the heavy trucks.

Stayed in July 2024

Impossible to sleep with road traffic next to hotel. We left after the first night for a different hotel.

Nothing

Stayed in April 2024

The water was either exceptionally hot or very cold. It took up to five minutes for the temperature of the shower water to change, so making it hotter or colder were not options. My only other complaint has nothing to do with the hotel itself, but the construction traffic from the giant Maya Tren project. This particular section of the Tren works 24 hours a day and the trucks never stop passing. It didn't affect me because I was so tired, but others should know the current reality.

The staff were very kind and helpful. Breakfast in the morning is in a comfotlrtable palapa in an intimate setting, and was excellent. There is an undiscovered Mayan mound from the Becan Archaeological Site in the garden just south of the palapa.

Stayed in February 2024

Lorry’s noisy in the morning

Lovely garden comfortable room, staff very helpful. They booked us on a trip to Calakmul at short notice from a local guide, he gave an excellent tour incorporating the bat cave. Becon ruins are near by. Breakfast was excellent.

Stayed in February 2024

Noisy! Trucks all night. Dogs barking and fighting all night. Roosters all night. No secure parking. No windows in the bathroom, only nets making it even noisier. Shower took 10 minutes to warm up. No restaurant on site.

Beds were comfortable Balcony Breakfast was good

Stayed in February 2024

There is still a lot of work done on the new Maya railroad and this gives a lot of noise from the road. I trust that this will diminish once the work in the railroad has finished.

Enormous terrace with two large relaxing seats. They were very comfortable. Excellent dinner and breakfast. Large bed and bathroom. I would definitely give a try on your way to the site of Calakmul.

Stayed in January 2024

- the parking is not private (street outside), yet there is a gate so it's possible to make it happen - door and windows are not completely tight, so few insects can get inside (we had only 3 ants) - bedding, mattress and curtains to be refreshed - more flexible payment

The hotel for sure has its potential: the location is great, foundation is good, however it seems the best years are behind it. The problems are with lack of maintenance and few other details. + location + very friendly staff + hotel and room appearance

Stayed in December 2023

They gave me a smaller room that the one I booked. The information about beds is completely wrong. Do not be fooled by the pictures. Still waiting for my refund. If you want to go to calakmul I highly suggest you stop in another place it’s not that close.

Nothing.

Stayed in July 2023

The noise outside, expensive for a in the middle of nowhere hotel

Good room, nice breakfast, flexible hours

Stayed in August 2023

Wifi was not working

Clean, big room, great breakfast

Stayed in July 2023

Nightmare!!! It is not at all clear to me how this object ended up on the Booking list. It's not a hotel. The building has several rooms, no water in the bathrooms, no keys, no parking... The bedding is dirty and unironed. Unsafe! Avoid!!!

Stayed in March 2023