Place would benefit a lot from little bit more attention of the host

The place has potential, it is interestingly constracted inside beautiful jungle but lacks a few details for comfort of stay such as fun inside huts, gas in kitchen.

Stayed in May 2024

Nothing

Quiet in jungle

Stayed in February 2024

A lot of Mosquitoes inside the bungalow and outside

the location inside the jungle

Stayed in September 2022

The location - which was far away from the accessibility of public transport. But once you walk out from the area (approximately 2km walking journey) you can take the collectivo van to centro with just 10 pesos! Wonky phone network - because it’s in a forest.

The unusual design of the buildings, where one can spend time admiring the effort of the builder. Swimming the a cenote nearby. Good for dog and cat lovers. The effort of Rocio and Oscar in this property.

Stayed in August 2022

The guy in the car access, he didn't want to let us in because we didn't know the name of the owner, we booked online and that information was not given to us.

I liked the peaceful, environment and the architecture of the place.

Stayed in April 2022

Nothing

It was not a normal hotel or resort, a great family stay in middle of nature. The staff are so kindly and available. We had a fantastic experience there. Highly recommended

Stayed in December 2024

I was "upgraded" to a 3rd floor room in the main house because the Cottage I reserved wasn't available. The room had screened openings near the ceiling, but was still insufferably hot and substantially warmer than the first floor. There was no natural air flow and no fans offered to move the air trapped upstairs. I left within 2 hours of arriving because the sweet old dog on the premises was barking incessantly directly under my room and I could not sleep despite my attempts to block the noise and accept the stagnant hot air. Wi-Fi was not available in the room, so I could only contact the host from the first floor office and wait for them to respond. I'm still working with the host to get a refund.

Staff was very nice, clean and unique room.

Stayed in September 2024

It’s like a magic place in the middle of a beautiful jungle. Has a couple of cenotes and several different settings to loose yourself in.

Stayed in May 2024

Everything was great 😊

So so peaceful and relaxing, away from the crowds, love the nature and surroundings and the fresh water cenotes to swim in nearby were so lovely and refreshing

Stayed in January 2024

We spent some days at Portal Xibalba and let me tell you it was one of the most beautiful experiences we had. The location is awesome. If you are looking for peace, this is the place. The food is delicious, and the people were extremely helpful. We even took part of a ceremony and it was such a beautiful energy they work with that even it was not in our plans, was one of the best choices we made.. We highly recommend the place and the activities they offer. Thank you so much lovely people. Namaste:)

Stayed in January 2024

MAGICAL SPACE We highly recommend this wonderful place. If u are looking for peace in nature at a gorgeous & house -this is for u. Thank u Portal Xibalba family for being so welcoming, caring, generous, loving & for maintaining this land with such a high vibe. They also offer all kinds of activities to connect with the community, for your wellbeing & to experience an authentic Mexican experience connecting with the land & ancient knowledge like temazcal, plant ceremonies, singing circles & more.. so grateful & looking forward to come back asap<3 xoxoxooO, Ro

Stayed in January 2024

I liked everything

It's a great place to rest and get in touch with nature.

Stayed in January 2024

It was sooooo tricky to find this place! First of all, host(s) forgot about our coming :D Perhaps it was my bad because I haven't informed them about our arrival time. So the security guard didn't want to let us in the territory. After that, we found it difficult to find our sleeping place. It is in the middle of the jungle... The host was super relaxed and didn't bother, he showed the place and described how to find the main house (200 m by the road) with breakfast and wifi. It was pretty far from the camp.

Well, this stay left a long-lasting memory as it was so pure and unique. Hosts were even too kind to us - they believed in spiritual energies and jungle gods. Looks like people are coming to Portal just to relax and disconnect from the world. It was a pity that we stayed only one night but it was enough to get out of civilisation. Nice breakfast cooked in front of us - fresh fruit, pancakes. Amazing architecture of the main jungle building! We also saw plenty of wild animals - tarantula, capybara, etc.

Stayed in October 2023

I actually loved everything about the place!!

The property is magic. Really beautiful and the people there is extremely kind. staying there was a whole new experience.

Stayed in May 2023

not so great area (drive thru sort of slums) very very poor communication with the owners. they had said they would meet us at location x, but ended up not being there (claiming not to have sent the message in first place)and with no cell reception, had to rely on guards calling owners. no lights in dark on road to facility

nice domain , beautiful buildings

Stayed in December 2022

the cleaning standards

being in the middle of the nature … listening to the fauna and the decorations around

Stayed in December 2022

We were given two single beds instead of one double bed which we had booked. The toilet and shower are not at all private as the curtains are almost see-through.

The place was really quiet and relaxing. We spent 3 days surrounded by nature. The cenote near the house is beautiful. We swam in it every day. The food is amazing and varied and we had three very nice and different breakfasts. We were able to use the yoga mats in the temple and fully relax, but also explore the surrounding area.

Stayed in November 2022

A bit hard to get to. Easier to tell the taxi to go to pueblo sacbe and follow the signs to Portal Xibalba. Needs daylight to see the signs, as the forest roads are somewhat confusing. Or take the 30x30 collectivo and walk the rest of the 3ay from downtown playa del Carmen.

Beautiful location, great place to relax and connect with nature.

Stayed in November 2022

the toilet had no toilet roll and it is miles away from food. the mosquitos are bad even with spray and there is no aircon.

this property is great if you want a escape from reality. it’s extremely basic and there’s only WiFi in the main house. this place is defo not for the faint hearted! the shower is also cool as well as the temple and cenotes.

Stayed in July 2022

Availability of a map, either online or on paper, to assist in finding the cenotes and getting from the bungalow area to the main area.

Most of all I liked the loving exchange of energy with all I met but especially with Rocio and Oskar who are the stewards and creators of this sacred and beautiful jungle paradise.

Stayed in April 2022

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in January 2023