All about the location/view

Stayed in January 2025

Breakfast, included in reservation so we went there. It was poorly organised and staffed. Priority appeared to be given to customers on a tour. Waited a long time to have order taken, did not receive what I ordered and had to ask for cutlery, toast given but no butter, fruit mushy and unappealing. Worst breakfast in 21 day trip in Mexico.

Location was excellent, great to see the sunrise from our balcony overlooking the copper canyon.

Stayed in October 2024

Restaurant schedules are very short, menu options limited.

The hotel is really close from the train station (3 min walk) and the view from the rooms was amazing.

Stayed in September 2024

The price. We paid $712 CAD for 2 nights. Bathroom smelled mildly like septic field. The dinner (extra cost) had no options, was expensive and barely mediocre. And there is nothing else anywhere nearby. We skipped lunch both days and walked 45 minutes to have dinner elsewhere the second night. Far, far too expensive for what it was.

Fabulous location right on the cliff. Staff were wonderful. Breakfast was fine. Room was comfortable enough.

Stayed in April 2024

The hotel is old and in need of an update from the 1970's to this century. The price is way too high for the poor and old state of the rooms.

The only reason you stay here, is for the room with balcony with the canyon view. Especially the sunrise is great watch8ng from your balcony. O, and it is oppositie the El Chepe train station, which is very handy.

Stayed in March 2024

Food at hotel restaurant was below average for it's price.

Spectacular views.

Stayed in November 2023

no ice machine no refrigerator in room

beautiful views room clean and comfortable great balcony

Stayed in September 2023

Didn’t have WiFi.

Views are exceptional. Very different experience compared to the usual.

Stayed in July 2023

everything closes really early, the restaurant, the bar and also the breakfast has short time

the view is amazing

Stayed in April 2023

Fantastic location. Wonderful views. Just a walk to the adventure park. Room ready straight away ( in the morning). Clean

Stayed in April 2023

It is pricey as rooms are dated and old, and the dinner menus are also expensive.

The view from the hotel is outstanding. It's one of the only hotels right on the canyon edge. Plus it's just steps from the Divisadero station. I woke up for sunrise and saw the spectacular view from outside my room.

Stayed in November 2022

Restaurant food was good but not excellent

Incredible views from the restaurant, bar and rooms, well worth it!

Stayed in January 2023

heater not working in the room and nobody at reception desk to help. very dusty room. bathroom fixtures broken.

Location.

Stayed in January 2023

The food.

View of the canyon. Close hiking trails. Nicely furnished rooms including wash clothes. Location was serene. Beautifully furnished with rustic and native art.

Stayed in November 2022

price

location

Stayed in October 2022

Wifi only in the bar area.

The location, possibilty to wash clothes.

Stayed in October 2022

beds are too small for a couple

location

Stayed in October 2022

Way to much dogs 😏

The breakfast was super delicious And the location gorgeous

Stayed in September 2022

food at dinner wasn’t great.

the gorgeous canyon right out the door.

Stayed in August 2022

The water was brown - so did not shower for two days

The views were world class

Stayed in July 2022

Wifi didn’t work. I had to go to the lobby if I wanted to use the internet. Some members of the staff weren’t as nice.

The view was beautiful. The most beautiful view I have ever seen from a hotel room.

Stayed in June 2022

It’s very old school that there is only a menu in lunch and dinner time and in between you can’t order any food and you can’t even choose dinner from 2 different menus. You either like it or you don’t eat… Most of the personal (especially bartenders and waiters) are arrogant and don’t care what you want.

The location of the hotel is amazing and they offer little walking tours to show you nice views

Stayed in May 2022

The room had the furnishings of a youth hostel from the sixties. No comfort (no TV, no hairdryer, no box, primitive bathroom) and apparently no investment for decades. We had bad weather (bad luck for March) and had to rely on the untrustworthy gas heating. In view of the quality on offer, the price is an imposition, about a factor of 4 too high. This also applies to the evening meal: There is only a short slot of one hour, no choice (only one menu) and a completely inflated price. But as a guest, there's no avoiding it! We can only advise everyone to stay overnight in Creel and visit Divisadero and the canyon by cab as Day Trip, it is online 45km!

The location is perfect. The hotel is located directly opposite the El Chepe train station on the edge of the canyon. From the lobby and the restaurant you have a perfectly spectacular view into and over the canyon. The room also offers the same good view (but not all rooms!), and in front of the window a small balcony, perfect for relaxing in good weather.

Stayed in March 2025

Room was very poor and needs a lot of restoration. Parts of the bathroom ceiling were lying on the shower floor. Beds were not comfortable. Heating was by an old gas heater in the room . This is not something I was comfortable with for safety reasons. Also it kept flicking on and off and BANGING and CLANKING all night , it was impossible to sleep. I would have turned it off even though it was very cold only there was no way to do that . Breakfast was very poor. There is nowhere else to eat near so if you do decide to come here bring your own food. The views from the room were amazing but I couldn’t stay there another night even for this.

Amazing views.

Stayed in January 2025