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Reviews of Chill Inn Hostel

Calle Gama Oriente, Tulum City Centre, 77760 Tulum, Mexico

#132 of 230 hotels in Tulum

Guests' Choice

Review Score

Based on 40 hostel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    9.1

  • Value for money

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    There was nothing that I didn't like about the Chill Inn, it exceeded expectation and I would recommend it without hesitation.

    Central, convenient and quiet location. Friendly, welcoming, accommodating staff. Impeccably clean, private and communal areas. Great kitchen.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    No other travellers to meet

    Very nice hostel, clean rooms, great location and good breakfast

    Stayed in February 2025

  • Reviewed: March 3, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was good

    Stayed in January 2025

  • Reviewed: January 10, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is small, it felt cramped and there wasnt enough locker space in comparison to the people staying in one room. I had to place my luggage unsecured.

    The staff was super friendly and helpful and the included breakfast was really good!

    Stayed in January 2025

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were super nice! Love the bike rental option.

    Stayed in May 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    During my 3 night stay, I dont have good sleep. Noisy from neibourghood. Place it self is very humid and no AC. You will have small cute fan in each bed but there are also doing noise when they running. In my dorm Wifi doesnt reach, so I need to be close to kitchen to get some wifi. Toilet close to outside living area doesnt flushing properly. Sinks from stones are nice but very unpractical. This hostel could be better. If fhe price should be like that higher there supposed to be better utillities. You can find cheaper and better option than this unfortunately.

    Its small cozy place, friendly cat. You can rent a bike for very good price. Teresa doing great breakfast. I belive if the hostel is full of travelers could ve very nice place - in my case was empty and quiet and I missing some social vibe.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    9.0
    Very relaxing, clean, and friendly hostel
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The water pressure in the showers was very low. So you couldn’t wash your hair properly.

    The staff is wonderful and very helpful. The breakfast food is absolutely delicious. The facilities are very clean and organized. They are located in a very convenient location. Extremely chill place, very relaxing.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Lovely hostel with helpful staff
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Comfortable dorm with A/C. Lovely garden to chill out in. Breakfast was yummy. Staff were lovely and helpful - helped me book a tour in Sian Ka’an and I hired a bike. Good location in town. Nice hostel cat!

    Stayed in February 2024

  • Reviewed: December 22, 2023

    8.0
    A Cozy Hostel Near the Center with Hammock Bliss
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Take care when you arrive because there is no name or sign on the doors.

    This hostel offers a chill vibe, cleanliness, and proximity to the center. I enjoyed the hammocks, the privacy of the beds, and the welcoming atmosphere. Teresa, the owner, goes the extra mile by personally preparing a delightful homemade breakfast and providing helpful insights on getting around and must-see spots. The kitchen is well-equipped with essentials like salt and spices, making cooking a breeze. The volunteers here are incredibly kind, adding to the overall positive experience.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    9.0
    Very nice and chill hostel!
    • Leisure trip
    • Group
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights

    Everything was great, so I don't have anything bad to say to be honest.

    The staff was very kind and amazing. Also the place and facilities. The breakfast was delicious and handmade. I have no words, we had a great time in the hostel!

    Stayed in November 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The showers are very basic (cold water only) and the one in the room smelled badly. Also if you're looking for AC this is not the place, but there is a small fan next to each bed so it really is manageable!!

    Teresa the host is amazing! Very helpful and friendly. The breakfast is nice too and different every day (stayed 3 days). It really is a very chill place with the hammocs and everything! Like my stay here a lot :)

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room I stayed in had no AC and the air inside is worse than outside. Not just regarding the temperature but also stuffines & there was a smell of smoke I couldn't stand.

    I only stayed one night. The lady working there is lovely and the breakfast was great. Hostel is very astetic, pretty.

    Stayed in September 2023

  • Reviewed: July 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Klimat in the dorm

    Relaxte atmospheer

    Stayed in July 2023

  • Reviewed: March 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights

    The property is extremely cozy and stuff is welcoming. Very nice people and the atmosphere is also very nice and relaxing. The breakfast was very good. Stuff was always happy and helpful. The room had everything you need.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    7.0
    Chil out hostel visitor .
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing I disliked was there was no hostel name written on the front door so I struggled to find it off Google map !

    Nice staff , good breakfast with coffee , hot showers , Carribean straw hut type rooms , with comfortable clean beds , some double beds in shared rooms . Bicycle hire , and lockers ! Andy area for catching the mini bus taxis for 25 Mexican to the archeology ancient Myan ruins and Paradise beach ⛱️

    Stayed in March 2023

  • Reviewed: January 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    toilets weren’t always working properly

    the vibes! when you enter you feel at home (party home) - excellent breakfast every morning and super helpful staff

    Stayed in January 2023

  • Reviewed: October 14, 2022

    9.0
    Nice little place
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to find the entrance, it's a wooden door that you've got to be let into the first time. It's worth letting them know 10 minutes before you arrive When I was there October there wasn't many other guests so not a great place as a solo traveller

    Very relaxing place with hammocks in the courtyard Bunks are comfy and have a privacy curtain and the AC is adjustable by the guests Breakfast is excellent. It's hand made and different everyday Close to the bus terminal and the main Street The owner is very helpful with directions and recommendations Can rent a bike for a day for 100 pesos

    Stayed in October 2022

  • Reviewed: May 8, 2022

    8.0
    Awesome place
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Excellent hostel, great staff. Amazing breakfast. Staff very welcoming and helpful with everything.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    7.0
    Cute hostel with amazing breakfast
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The only thing I didnt like about this hostel were the cockroaches.... The roof from the dorms is not completly closed so they can easily come in. The first morning of my stay I found 2 dead cockroaches in my room and later that day there was one walking in my room. The other 3 days of my stay I didnt see them no more so it was fine in the end.

    This hostel is a really "chill" hostel. There is no music and in the morning the cute lady boss of the hostel will make you an amazing breakfast (every morning something different). The hostel is very cheap and the vibe is nice!

    Stayed in May 2022

  • Reviewed: January 12, 2025

    10
    Nice cozy hostel in Tulum
    • Business trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I prefer a firmer bed.

    Welcomed a part of the family by staff Mateo and Eva. Owner Teresa makes a nice breakfast every morning. Well equipped kitchen. Price very reasonable for Tulum high season. Good location near Centro Tulum.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    Nice hostel
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was ppl smoke even there is a big sign of no smoke in the kitchen.

    Stuff is super friendly. Breakfast is nice. And the atmosphere of the Hostel are amazing.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    4.0
    It has potential but...
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    - The toilet was very dirty and the facilities require some renovation especially given the price. The shower didn't have hot water and to activate it you need to go outside and turn it on, making it a hassle for people. Water pressure is very low and water is not properly evacuated. - The room has a terrible mattress, very uncomfortable to sleep and is also dirty, with some animal things over the blankets, maybe falling from the ceiling. - In the common area the owner smokes all the time making it very bad to stay there. - The place is a bit away from main street but not enough of a problem, just longer walk. I tend to give good reviews but the place was very disappointing for me. I hope they can improve.

    - The owner is a very kind person and i appreciate that! - Breakfast was good and home made. - The common area has good decoration.

    Stayed in December 2024

  • Reviewed: February 12, 2024

    10
    muy bueno!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights

    I liked the Teresa - the most. She was great, makes delicious breakfast and has loads of information about the local wildlife and region.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Really good breakfast and Teresa give me a lot of good information

    Stayed in January 2024

Showing 1 - 25

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