Fine

The facilities vintage look very impressive !

Stayed in March 2025

The room got extremely cold at night and there isn't any heating except blankets. There is a functioning fireplace in the restaurant however the one in the photos of the rooms is just decorative 🥶 Also there's nothing insulating the noisy rooms - it seems like people are sitting right next to you when they are talking on the phone or with each other.

The hotel's decor is its highlight - there are numerous antiques that harken back to colonial days. The staff are friendly, welcoming and extremely helpful. The location is about a 25-30 minute walk to town which can be a bit much especially during the heat of the day, but the bus stops right out front and it's easy to hail a cab too. Make sure to negotiate and confirm the price BEFORE starting the cab trip!

Stayed in March 2025

Just a little bit cold at night and a bit far from center

Amazing gardens,staff,decoration,comfy beds,shower.... Everything was great

Stayed in February 2025

The TV is as old as they get, why the signal wasnt great and the picture very "moshy". The breakfast takes a long time to be ready (the one with pancakes). The continental is just a bunch of dry, sad pieces of bread - nothing to brag about. The rooms aren't very sound isolated. We had a very loud family in the room beside us, where we could hear them all up until 11pm both nights.

The room was spacious and the bed SO comfortable! One of the best we've slept in during our trip and it had a duvet, much needed since the room is quite cold (which is great for sleeping and in general wasn't that bothersome for us). There was purified water in a tap in our room, which was so nice! Helpful and kind staff. The whole place was so beautiful and well decorated.

Stayed in March 2025

If you want to take a shower early morning, you need to tell the staff so you have hot water.

It is like to go back in time to 1900, due to its decoration.

Stayed in January 2025

Coffe very weak

Breakfast was simple but good

Stayed in November 2024

For breakfast the restaurant had limited options for the menu including coffee, fruit salad, and eggs, since the eggs could only be scrambled with a few options.

A really nice hotel and quiet. The staff was great and helpful.

Stayed in August 2024

That they don't take credit cards in the restaurant

Atmosphere

Stayed in July 2024

Wifi Smell in bathroom Limited plug-ins

Fireplace for morning breakfast Quaintness Appreciation for rustic and antique

Stayed in January 2024

Unfortunately there is no heating, therefore the room is freezing late in the night and early morning. The accommodation is a bit far from the city centre, driving may not be the best option because of traffic and difficulties of parking, but collectivos pass just ourside the hotel and it only costs 8 pesos per ride.

Cant describe how beautiful this place is. Upon arrival we spent the first 30 minutes taking pictures and videos of every corner. The room was spacious and smelt of winterspice, absolutely delighted. The restaurant has a lovely fireplace they light up at breakfast and dinner. Breakfast was delicious (tried omelette and pancakes called hot cakes here), dinner as well. Parking available on site

Stayed in December 2023

Nice place to relax

Stayed in November 2023

Beautifully place,rustic,clean.

Stayed in June 2023

the location so far from the center.

the grounds are amazing and everything is VERY CLEAN

Stayed in November 2022

Great stay with a nice staff !

Great location just outside the city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast ! Distance is just OK too far to walk to the city center and is via a main road . We took a taxi though as it already was after sunset. Secure and spacious parking .

Stayed in August 2022

Everything very good, staff, clean, and stay 4 days more

Stayed in August 2022

The Location is far away from the city center. It was not properly clean

Stayed in June 2024

Location, surroundings Poor or no options for breaksfast… had to look for something to eat outside the hotel.

Very thematic colonial style

Stayed in March 2024

Water issues

Stayed in October 2023

Bad location, exterior wall to street in very bad shape, it looks like a cheap motel. Toilet has no cover, the sink are inside the shower! I had to check out earlier and the front desk was rude and dining over the feont desk!

The pictures advertised are not actualozed, very bad location, it looks like a cheap motel.

Stayed in April 2023

LOCATION is not as described. it’s in the middle of downtown, to Go to main city center you need either Car or Taxi ( 15-20 min driving). there are no good food places around the hotel, so you need to drive to the city all the time or leave in the morning and comeback at night. RESTAURANT , Los Alamos is just an expensive joke with something they call a Food. I wish I could take a photo of a breakfast they have served. 90 peso for something looks like and Scrambled eggs ( looks like 1 egg by the size of portion) with a table spoon of beans. in menu they name it Scrambled Eggs with Hot cakes. but they served it without and when I asked about Hot Cake they pointed on 2 tortillas. Coffee for 30 peso was Instant Nescafé. when you go for a walk in the city center they serve a wonderful Coffee from Chiapas for 20-35 peso fresh and delicious, just to compare. ROOM was decorated as an old Hacienda style but among decor you can also find mold in the bathroom. They have no heat in the room, so it’s cold during the day and night. Mattresses are very used, probably same date of manufacturing as they have built that Hacienda. Bed sheets as well as towels have holes and stains on it and don’t look fresh at all. when you try to find someone to change it, no one around such a shame but seems like no one cares about that property especially when they charge almost 100 usd per night.

Well, property itself has a very nice Idea Old Hacienda style, but probably that’s it.

Stayed in January 2023

The hot water took too long to come in and it went cold after 6-10 minutes. I had to finish rinsing with cold water!

The breakfast was delicious! The restaurant staff were helpful but needed prompting. The food was very good!

Stayed in November 2022

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2022