Avenida Uxmal 42 Super Manzana 22, 77500 Cancún, Mexico
#211 of 223 hotels in Cancún
Guests' ChoiceBased on 75 hotel reviews
6.3Cleanliness
6.6
Comfort
6.4
Location
8.4
Facilities
6.2
Staff
7.8
Value for money
6.9
Free Wifi
7.0
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Showing 1 - 25
Reviewed: March 26, 2025
Lia
ItalyThe water in the shower was warm but the distribution a bit scarse. There were two tags of wifi password on the floor from previous people staying in it.
Perfect location, at steps from the ADO terminal and the line 1 to the beaches. Staff was friendly and happy to help with directions. A nice vegan restaurant at less 10 minutes walking distance.
Stayed in March 2025
Reviewed: January 27, 2025
Eleonora
ItalyIt was in the main traffic road, grey background, the air conditioner didn’t work and the staff never came to fix it. It felt like an old dusty motel. 200 MXN as a deposit to use the tv.
It’s the cheapest and the closest to the bus station, good for one night but no more. Towels offered. Hot water in the shower
Stayed in January 2025
Reviewed: January 19, 2025
Richard
United KingdomNo hot water. No toilet seat.
Perfect location near the ADO bus station. Comfortable and clean. Friendly and helpful staff. Great air conditioning.
Stayed in January 2025
Reviewed: December 17, 2024
France
Australia- I contacted them a few times before arriving and no responses at all - when I arrived I was asked to sit. The person came back around 16min later. basically check in took 20 minutes!
Close to ADO station and supermarket a few minutes walk. Size of room was fine. I had hot water.
Stayed in December 2024
Reviewed: April 11, 2024
Jean
United KingdomNo hot water
Good sized room very close to ADO bus station. Comfy beds.
Stayed in April 2024
Reviewed: January 11, 2024
Thomas
GermanyThere was only one chair provided in a room for two persons, so we couldn't enjoy a beer on the balcony. The glass door to the reception was locked at around 8 or 9pm when we arrived and so we had to knock and the person at the reception came over and asked why we were there through the glass door, which I found silly, I told him we had a reservation, after which he opened the door. It's a hotel, people come there for rooms, obviously. While checking out the next day day and during key handover, he told me he needed to check the room before I could leave, luckily I had time to spare else I would have easily missed my bus to the airport, which was already paid for the previous day. It took him around 5mins to return and give the all clear. He should have mentioned this little formality during the check in process, so we can allocate time and plan our departure accordingly. The bedsheet had tears in it, photo attached.
We were there only for one night to catch the bus the next day to the airport, as it's quite near to the bus station from where my brother had to catch an early bus to the airport. The person at the reception was a decent bloke. The room had a balcony. Cheapest hotel available near the Cancun ADO Bus station.
Stayed in December 2023
Reviewed: January 2, 2024
Clara
GermanyHumidity in the room, sheets a little dirty, installations very basic. It's ok for one night.
Super close to the bus station, so great for when you arrive late or leave early. The room was spacious. Good wifi.
Stayed in December 2023
Reviewed: November 8, 2023
Michaela
AustraliaUncomfortable bed Bathroom very small Didn’t feel overly clean
Good location if wanting to be close to bus station
Stayed in November 2023
Reviewed: April 2, 2023
Martin
SlovakiaLocation,staff is ok , for 1-2 nights good,24Hrs reception
Stayed in April 2023
Reviewed: February 28, 2023
Eleni
GreeceSuper friendly and helpful staff!
Stayed in February 2023
Reviewed: January 27, 2023
Simon
United KingdomTired property needs a remodel
Stayed in January 2023
Reviewed: July 27, 2022
Cristina
United Stateslocks didn’t work, bathroom light didn’t work, room full of mosquitoes, dirty sheets
staff was nice and helpful
Stayed in July 2022
Reviewed: March 13, 2025
Mariela
CanadaThis hotel was perfect,close to bus station,few minutes away! Comfy beds, quiet,large room,unbeatable price.
Stayed in March 2025
Reviewed: January 24, 2025
Shirley
GreeceClose to the bus
Stayed in January 2025
Reviewed: January 16, 2025
Gesinger
United StatesIt was pretty funky
Closer to ADO bus station
Stayed in January 2025
Reviewed: December 31, 2024
Edgar
United StatesHad bed bugs when I got there it wasn’t a reservation made from you they make pay cash it wasn’t reserved by you smelly dirty I don’t recommended
Stayed in December 2024
Reviewed: November 27, 2024
Monika
Czech RepublicNear the terminál ADO
Stayed in November 2024
Reviewed: February 20, 2024
Regina
AustraliaEverything, sheets were stained & not changed. sewerage smell in bathroom, no hot water. $200 pesos to have the remotes for TV. Overpriced and the pics is not what it is.
Close to ADO to get a bus to the Airport
Stayed in February 2024
Reviewed: February 12, 2024
Sebastian
SwedenThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 4, 2024
Ariane
CanadaEverything, the bed and the entire room was disgusting. Sheets were smelly, not clean, the comforter was torn in several places. Some of the lights weren’t working. Stains running down the walls in the bathroom and bedroom. It doesn’t look like the pictures at all.
The location. I arrived in Cancun in the middle of the night, by bus. I had an early flight next morning. I booked the hotel because it was closed to the bus station.
Stayed in January 2024
Reviewed: January 30, 2024
Sandra
MexicoEverything. I only Stayed for 10 mnts and moved to another hotel. Rude staff not friendly without any people skills. After the charged for my room asked me if I would like to watch TV. Of course I said yes. He asked for $200 pesos to get the controls. WTF. Room was disgusting The floor was sticky and smelled The bathroom is nasty and smelly The beds were nasty , sheets duties with blood stains and food crumbs. OMG looks like a crack house motel. This hotel looks very unsafe easy access from front and back to anyone get into your room. HORRIBLE
Closed to ADO bus station. Don't ever take a taxi they ask for too much money over $85. Always watch for extra charges the locals always add extra charges after you already consume. Cancun thinks it is a mini USA and charges like you are in the USA. Crazy never again will return
Stayed in January 2024
Reviewed: January 11, 2024
Maxime
MexicoBy very very far the Worst stay I ever had. Way closer to a scam than an actual stay. The place is behind dirty, staff was straight up hostile from the moment we walked in. We got overcharged the booking.com fees on top of the price stated in the reservation ( it seems the hotel wants to make back the booking.com commission by overcharging the customer ). When disputing this charge during check-in, the person straight up told us " it's what it is, if you don't like it you can go somewhere else ", knowing full well it was 11:30PM, so we were out of options. They also straight up refused to give me a bill or an invoice. Only thing I was allowed to do was take a quick picture with my phone. First room had cockroaches and no AC. 2nd room had cockroaches and no AC. 3rd room had cockroaches, but AC was working, so we were too tired ( by that time it was past 1AM and we were tired of room swapping ). All in all, the place is incredibly dirty, none of us wanted to get into the filthy beds, so we sleeped in our clothes, on top of the bed, using towels as blankets. The fact that we got scammed on the price is just cherry on top. Literally any place will be better than this. This gets the number 1 spot on the worst place I've ever stayed at, and I've been traveling for years. Avoid at all cost.
Literally nothing. Cockroaches in 3 different rooms, getting overcharged 20% at the reception, being threatened by the reception on check-in..
Stayed in December 2023
Reviewed: December 28, 2023
Leticia
United StatesThere was no hot water, the pillow sheets smelled like feet and you had to leave a deposit to use the remote to the tv
Location was great
Stayed in December 2023
Reviewed: November 25, 2023
Shirley
GreeceCould not get hot water
Stayed in November 2023
Showing 1 - 25
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