Paseo Kuka 1, 77310 Holbox Island, Mexico
#65 of 115 hotels in Holbox Island
Guests' ChoiceBased on 171 hotel reviews
8.3Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
9.1
Value for money
7.9
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 3, 2025
Simona
LithuaniaSeems that hotel needs to be reconstructed and renewed. Booking.com marked that it has 4*, but for real - only 3*. Breakfast were really poor: only fruit plate and two peaces of toast. We had to order additinally omletes or something else. Location is nice if you want calm environment, but a bit far away from the city center - 20-25 min to walk. And for our personal opinion, rooftop pool DJ was too loud and the music did not matched to the environment :)
Hotel is in the first line on the beach. That is super comfortable to access it. Also rooms are spacious and was comfortable for us with two kids. Staff was friendly and put a lot of efforts to solve some issues with hot water. Hotel has two pools, but we actually prefered the sea and beach.
Stayed in March 2025
Reviewed: February 22, 2025
Dennis
Germanythe breakfast
nice staff and good location
Stayed in February 2025
Reviewed: February 19, 2025
Carlos
SpainThe breakfast needs to improve
Stayed in February 2025
Reviewed: February 16, 2025
Luka
SloveniaDilapidated bathroom. In the bathroom, black spots appear on the walls (mold)
Hotel It is located in a great location.
Stayed in February 2025
Reviewed: February 16, 2025
Cristian
NetherlandsBreakfast was bread and a few fruit. Coffee was subpar but drinkable
It was in a beautiful location, away from the city centre. The beach is 50m from the accommodation making it easy to go back and forth. Staff were helpful and friendly, ready to help with anything
Stayed in February 2025
Reviewed: February 13, 2025
Thijs
NetherlandsThe included breakfast is just a few pieces of fruit and coffee, so we had to order extra items each day because it was too small. We saw that with basically everybody. Holbox in general is super overpriced.
Very friendly staff and very clean. The raccoons that appear in the night are so funny
Stayed in February 2025
Reviewed: January 13, 2025
Amélie
CanadaThe beds were not that comfortable.
The hotel is right on the beach! It’s a very nice location - a 15-20 minutes walk to the centre. The staff are all very nice. There is a light continental breakfast included (bread, jam and fruits). The view from the rooftop bar is really nice. Our room was nice and spacious.
Stayed in January 2025
Reviewed: November 19, 2024
Marmohouse-sparrow
Mexicothey don’t have bicycle rent or other entretaiment
the place, spot and the concept
Stayed in November 2024
Reviewed: November 16, 2024
Roberto
GermanyThe only space in the beach is already used by the beds from the accommodation. In the pictures it seems larger. Not a complain but the access to our room wasn't the easiest and as it was an attic so part of the room was hardly accessible because the roof was low. If you can book a room not in the attic.
The staff was very friendly and helpful. The location is very chill, farther from the center, but still waking distance (15 min). The pool in the Alma bar is very nice with a great view specially of the sunset.
Stayed in November 2024
Reviewed: November 4, 2024
Tomas
MexicoYou can put more effort in your swimming pools and kitchen.
It was a really clean place. The whole staff was kind and friendly. If you need to go with your pet, is an excellent place to stay.
Stayed in November 2024
Reviewed: September 9, 2024
Lina
MexicoEverything was fine
Great location, staff very friendly and comprehensive.
Stayed in September 2024
Reviewed: August 22, 2024
Peta
AustraliaStunning location with lots of restaurants nearby. We had the best guacamole and mojitos by the pool upstairs at Villas Tiburon, made by the lovely father and son from Venezuela. The breakfast and lunch was great downstairs also.
Stayed in July 2024
Reviewed: June 4, 2024
Dianne
United StatesThe room desperately needs a fan
Location was great Charming gardens Nice friendly helpful staff Loved Cronos :)
Stayed in June 2024
Reviewed: May 26, 2024
Eddy
AustraliaSpacious room, excellent beachfront position, breakfast on beach next door
Stayed in May 2024
Reviewed: May 1, 2024
Vanessa
United StatesI loved the property itself but didn't love my specific room. The shower was bad and had a makeshift shower curtain. But we didn't mind or ask staff to switch us, not a deal breaker to us for the price we paid as we didn't spend time in the room. The rooftop pool was also so dirty, I would've liked to use it if it were clean. But we didn't mind that too much since you're right on the beach, we spent the whole time in the water there anyway :)
The property itself was beautiful and the landscaping throughout was very lush and jungle-y vibe. The structure is unique and makes you feel like you're in a treehouse. For a small hotel, there were a surprising amount of nice common area places to lounge, and beach chairs/hammocks. The upper rooftop area is such a cool viewpoint to watch the sunset (although use caution). It was a bit removed from town which we actually loved because the beach was WAY nicer and barely crowded at all, compared to the beach area close to town. The staff was really nice and chill. Free water jugs around the hotel to fill your bottle was appreciated! I'd recommend renting bikes, as it would take long to walk into town. Overall, if you're a chill person who just wants to relax and soak up the gorgeous Holbox island, you'll love it here and it's a good deal with good staff and atmosphere. If you're nitpicky about your room or will be inconvenienced by walking or biking, you should probably look elsewhere.
Stayed in April 2024
Reviewed: March 25, 2024
Peggy
United StatesThe beds were uncomfortable - hard mattress- no actual wash cloths - more like hand towels than wash cloths -
Large room - quiet - dark curtains when you wanted to nap -
Stayed in March 2024
Reviewed: March 25, 2024
Ricardo
United StatesNo too many choices on on breakfasts o lunc
Close to the beach
Stayed in March 2024
Reviewed: March 11, 2024
Tigran
CanadaThe pool outside was dirty during our stay. Kids sometimes prefer pool over the sea and it’s hard to convince them that it’s not very clean. The door lock did not work properly. I couldn’t close the door from inside, only from outside.
Very nice location near the beach, room was good, stuff is very friendly.
Stayed in March 2024
Reviewed: March 10, 2024
Rafael
MexicoHot water limited, had to wait to get it hot again after 2 showers
Nice location, good connection with neighbour restaurant. Great attention from staff
Stayed in January 2024
Reviewed: March 5, 2024
Rosco58
CanadaBeach was long and sandy. Seaweed in our area was awful. Water was fantastic and able to walk out a good distance. Great if couples have children. Rooms were clean and spacious. The restaurant next door had good breakfasts but portions were small on certain items.
Stayed in March 2024
Reviewed: March 1, 2024
Rok
SloveniaThe seaweed (sargaso) wasn't cleaned in front of the beach chairs. The only place on this side of the island that had sargaso directly in front of you, blocking the whole view of the beautiful sea. It is 20 min walk from the city or a 150mxn taxi drive. + they ripp you off on every ride...
Nice rooms and free coffe and water. Nice beach chairs and bar.
Stayed in February 2024
Reviewed: February 27, 2024
Bridget
CanadaThe bed was very hard and pillows worn out. We were on the third floor which wasn't convenient for our dog. We asked to move to a ground floor room and were refused even though the hotel wasn't busy. Too bad.
Location good as quiet being away from the Centro. A good walk into town but we like to walk.
Stayed in February 2024
Reviewed: February 25, 2024
Noellia
SpainRoom a little bit dark
Rooftop bar, sunbeds outside, nice food, you must take the guacamole and ceviche fish and staff so kind and care about their clients!!
Stayed in February 2024
Reviewed: February 15, 2024
Tara
United StatesRooms are clean and adequate, but a little tired.
Beautiful spaces. Wonderful staff, exceptionally helpful
Stayed in February 2024
Baiersbronn, Germany
Pawleys Island, US
Las Vegas, US
Tarquinia, Italy
Valparaíso, Chile
Monopoli, Italy
Porto De Galinhas, Brazil
Kuratau, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content