Absolutely nothing!

Very modern, super clean, spacious rooms, friendly and professional staff, lovely pool, perfect location for Cobá Mayan ruins (within walking distance) and the hotel over looks the beautiful lake. Unfortunately, the was a problem with the drainage in the shower. Another room was immediately arranged to me, which included a private cabaña with a hammock!

Stayed in March 2025

It is no fault of the hotel but it is next to homes that have roosters and turkey and burn (maybe trash) through the night. However, you may or may not have the same experience. Our ceiling fan was quite loud, we did not want to disrupt others by turning it on.

The location is the best. Pet-friendly considered and we try to be very respectable to places because this is a huge perk, and we never want to take it for granted. The staff are lovely. The value is good. Parking in front or side of the hotel we used. AC provided in the room. Very much enjoyed the pool and coffee and toast in the morning that was made upon request for a recommendation for a place to get coffee. We did not expect them to make it for us or add toast. FYI: Coba ruins are not a pet-friendly option. We will be making a second day-trip, leaving our pet at home, just to do this in our future. Attaching 3 pix of town and 2 at hotel pool area.

Stayed in February 2025

Two listed services didn´t work - bike rental and pool. We also had to sign hotel rules. One of them was not to disturb anyone with anything after 22:00. Funny… we did not sleep first night because staff had party in the hotel until 1:30 am. We saw all the empty beer cans in the morning too. During the next day we didn´t see a single staff member (hangover?). Even though we followed instructions in the shower we never had a warm water.

Hotel is close to the ruins so it is very comfortable. The on-line communication with hotel was good.

Stayed in September 2024

The roosters got kind of loud during the night and early morning.

Breakfast was at an additional cost. We love the place and the workers.

Stayed in April 2024

The staff were all very kindhearted and helpful. A special gracias to José who works the overnight shift. They make a good, substantial breakfast, served poolside. The pool is small, but very cool and refreshing. My goal was to visit the ruins at Cobá, and then just relax and read. I was able to achieve both quite comfortably and at a good price. My room was spotlessly clean. Make sure you ask for daily cleaning or they leave you alone.

Stayed in March 2024

No blankets whilst it was only 12 c (due to rain). No water in bathroom sink. No (visible) water refill possibility

Great location, New hotel large room. Flexibel staff

Stayed in February 2024

Everything was perfect

Great location in front of the lagoon Nice and helpful staff Room was very cleaned

Stayed in February 2024

That is a village, so you ‚ll hear some roosters.

Super cosy small hotel with nice pool! The breakfast worth it!

Stayed in February 2024

Chickens, roosters, sheep, dogs, cats, oh my... quite a cacophony!

Close to the ruins, lovely view of the lake (and its toothy residents), walking distance to restaurants, bikes available to rent to cycle to the cenotes, welcoming hosts.

Stayed in December 2023

The hotel was good and met all our needs,, but be aware of the taxi mafia who are very expensive and operate under the Tulum umbrella of sucking as much money as possible from the tourists. Always ask the price prior to getting in or they will try to charge you $40 US for a 5 km ride to a cenote. When they pull out the plastic sheet with ridiculous prices just walk away, or rent a bicycle. There is next to no info on how to get in or out to Coba without a car, but there are various Oriente buses that come through every day around noon, 3 pm and 5 pm from Valladolid and Tulum. Ask locals for the times and be flexible because buses may come early or late by 30 minutes. They stop at the main corner 1 minute away from the hotel

This underused hotel was an excellent place to stay in Coba. Loved the balcony view across the lake in the morning. Coba is a very small Mayan village that is incredibly peaceful compared to pretty well every tourist area in the Yucatan with many small restaurants close by and the coba archeological site 5 minutes away. Very clean, good security in a very safe place, good wifi and a/c. Pool available for an afternoon swim and great staff. We stayed a week (we've got the time) and really enjoyed the place, particularly the ruins, the variety of cenotes, and relaxed energy. The hotel is well situated to enjoy everything including photo ops of some crocodiles across from the hotel

Stayed in December 2023

Very noisy because of wild dogs around and roosters at very next property which were extremely noisy from very early morning to late evening. None or very poor Internet connection.

Very nice and clean for this price tag.

Stayed in October 2023

Everything was great! Just need to use the earplugs as the village animals are quite noisy.

Super cute, comfortable and nice hotel by the lake. Looked brand new. It was possible to rent a bicycle to cycle to cenote Choo-ha 7km away along the village road in the underground cave in middle of the jungle. Lovely and clean pool for swimming. Breakfast could be ordered additionally and was very helpful before the exploration of Coba pyramids. I'd recommend going there by 8am to be able to walk around alone in the jungle before the crowds arrive. Coba has real village feel with dogs, goats and roosters singing for you outside :)

Stayed in October 2023

Nothing!! Was fabulous! Maybe a kettle in the room but that’s just because I’m English!!

I loved this place!! It felt like home! The staff were so kind and attentive and it was so peaceful and calm. Also, it was a 2 minute walk to the bus stop and amenities and a 10 minute walk to the Coba ruins. Perfect!!

Stayed in August 2023

The pool never seemed very clean so we didn't go in it.

Walking distance to Coba and means you avoid the parking fee. The rooms were nice and breakfast was amazing - lovely fruit and a variety of types of main dishes to choose from on a menu.

Stayed in May 2023

A really nice place, right by the lake. Quiet town which we really liked and there are quite a few restaurants near by. The room was very nice and comfortable, smelled so nice! Also, staf was really friendly. Breakfast was very tasty.

Stayed in March 2023

I did not like the scented toilet paper. Dogs and birds in the neighborhood could be noisy at times, but that is obviously not something the hotel can control!

The location is great, right off the lagoon and main road. Very close walk to the archaeological zone and delicious restaurants. The room and bathroom were well appointed and the bed was comfortable. The staff were attentive and cared about my comfort, and were helpful when I needed a taxi. Breakfast was excellent and varied - way better than I had expected. The pool and hammock area is a nice touch.

Stayed in February 2023

About the solar shower: it worked well most of the time; I only had problem once after it got dark.

I stayed at Hotel Itza Cobá for a week, and enjoyed slow exploration of the ruins and leisurely strolls around Laguna Cobá for birdwatching. Many other travelers raved about the staff and I totally second that. They brought me a pillow seeing me lying in the pool-side hammock and got me a brand new electric kettle for daily tea making. The location and amenities are great for the price. The a-la-carte breakfast was delicious and super convenient. Often I would get the meal after my early morning excursions and the staff were very accommodating. The room and bathroom are spacious compared to what I had elsewhere in Mexico. The minibar and AC both worked really well.

Stayed in January 2023

Nice staff, nice location

Stayed in January 2023

This has nothing to do with the hotel, but the stray dogs barking & fighting in the night was HORRIBLE. At 1:30am our family of 3 nearly decided to leave. It felt easier to risk corrupt traffic cops, late night semi truck collisions and cartel activity than to endure another hour at the hotel. And I’ve never wanted to depart a hotel early in my life. During checkout the girl working says it’s like that EVERY NIGHT. Had I known, I would have stayed elsewhere. We were so tired, we decided to skip Coba ruins and head back to Playa Del Carmen for some much needed sleep. You’ve been warned.

A clean and tiny modern hotel with about ten rooms. Excellent staff, pet-friendly, and great breakfast. An excellent place all around, BUT…

Stayed in October 2022

Wonderful location, breakfast and very nice staff:)

Stayed in September 2022

Everything!

Stayed in August 2022

This is the absolute best place to stay in Cobá. The staff is what makes it awesome, but the facilities are also unique and beautiful.

Stayed in August 2022

Guys, if you want to see the culture of Mexico, go to Coba, a litlle village near the piramids, very calm, very friendly, from sure you will feel the culture of Mexico. Itza Coba Hotel, is in very good location, very close to the lagoon, to the piramids and to the station bus. Near the hotel you can walk on the streets in the village, very nice experience, the staff of the hotel are very nice and very friendly!!! Recomand this hotel!!!

Stayed in September 2022

Hot water took forever and water on the sink was very very slow.

Location, service, and fast internet was great

Stayed in August 2022