The bathrooms are divided into male and female, but were dirty most of the time (sinks, showers, toilets).

The style of the beds is cool and well thought. Like a dorm, but with a lot more privacy and safety (each bed door locks) and amenities such as smart tv, plugs, lights, ac... inside each capsule. Free breakfast is a good plus!

Stayed in January 2025

The capsules are very plastic-y and therefore noisy. The lock in the capsule did not work, even if you locked it you could open the door. Soooo cold in the night even with the AC off. Also cold in the reception/kitchen area -we were wearing hoodies all the time in the hotel. Bathrooms pretty dirty and always out of soap :/ I asked the staff one morning if they could make some more coffee as it was finished, they just added water without changing the coffee powder, which you can guess was not that tasty for my 50$.

The capsules are a really cool experience with sick light settings, tv and personal AC. Unlimited waffles/coffee/tea was nice for only 50$. Kinda social and staff are helpful. Someone in reception 24/7 which is a + . Very close to an Oxxo and in a nice area (even though not THAT close to the center nor restaurants/bars, 25min walk to ado). Would stay again!

Stayed in February 2025

There was no running hot water so had to take a cold shower (the women’s toilet seemed to have hot water though so unsure what happened there) It was abit further to the main square than we originally thought, I would say it’s averaged 15 min walk to plaza grande

The Kapsul pods were fun, a unique place to stay and fully air conned so we were never too hot or too cold. Staff were friendly and helpful and changed towels daily

Stayed in January 2025

No hot water. One towel for three days. A sheet but no blanket. Other people made noise, and i was very self conscious of any noise I made. It was difficult and in fact painful to get in and out of my pod. My mattress was thin and worn and fully compressed under my weight, causing my hip to hurt. The bathroom was smelly.

The location was great. The value for money was alright. It cost me 33 Cdn per night and for triple that I am getting immeasurably more in a full service hotel. The staff were friendly and kind.

Stayed in November 2024

Lockers could be larger

Friendly staff, good value!

Stayed in October 2024

We stayed for two nights, and on our last morning while checking out, the restrooms weren’t clean. The men's restroom sometimes has an odor. The door to the kapsul area is right in front of the restrooms, so if there’s an odor, you will smell it but didn’t bother us since we were out the whole time.

I traveled with my sister and the double kapsul was super comfortable for both of us. This place is close to main attractions, our Uber took 5 minutes to get from ADO to the Kapsul hotel. The AC works amazingly inside, so you won’t suffer from the Mérida heat.

Stayed in September 2024

Unfortunately there was ants in my capsule, which prevented me to rest well. Desafortunadamente había hormigas en mi cápsula.

Friendly staff, internet connection,

Stayed in January 2025

🚽bathrooms needs to be cleaned more often, quite smelly

Capsules are great and safe, staff was nice

Stayed in December 2024

Lots of noise during the night that kept me waking up, the bathroom had a bad smell all the time since they don't have a good ventilation plus there was no soap or shampoo.

Good location, the capsules where ok

Stayed in December 2024

This place called The Kapsul Hotel. The space is simply to small. It's really a crawl space. You have to enter a small door. Its really a 3ft by 6ft space not a hotel room at all. You can not stand up in this space!

There was comfort with stay. The staff was friendly but a little off putting.

Stayed in September 2024

The room is the size of a coffin. A casket when you die and are dead. There is only enough room to lay out flat as if it is your funeral. To be honest this 'hotel' room is really a double wide casket or coffin.

Hot breakfast. Waffle and Coffee.

Stayed in September 2024

Wouldn’t stay here again. The bathrooms are dirty & have an awful smell coming from them. The staff are unhelpful. There’s only 1 small locker each to fit your bags in, which is no use when you have 2 bags for 2 people. The a/c didn’t work very well in our capsule so it was often quite claustrophobic. Theres only 1 USB inside the capsule for charging, which is pretty useless when they’re designed for two.

The capsules themselves are comfortable to sleep in & it was the only place available for our dates that was cheap enough.

Stayed in November 2024

Good capsules with enough room for a couple, toilets and showers were good with clean towels provided, excellent and helpful staff, great breakfast every day (waffles, coffee, Nutella - all free), super affordable. Booked two extra nights!

Stayed in August 2024

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Staff was great, location is good and the area is quiet, lovely place

Stayed in August 2024

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in December 2024

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Stayed in March 2025

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Stayed in December 2024

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Stayed in November 2024