I did not like all the sales pitches! When we first arrived we were introduced to someone who "knows everything about the property" - which turned out to be a sales pitch for a presentation about membership for the property. When we checked out we were also stopped by eager sales pitches to purchase a certificate to return to the property for a discount rate. In addition, the initial spa experience was not anticipated. Each of us was led by staff through the locker room with a group (separated by gender). We were expected to all change at the same time, steam at the same time, etc. We did not expect the "group experience" so did not get to enjoy our pre-massage rituals as long as we would have liked. We also experienced an "up-sell" for services when we checked in to the spa.

The Resort was beautiful, clean, and quiet. All the staff were attentive, friendly, and helpful - willing to go above and beyond expectations. The food and dining options were excellent!! The crowd was there to relax (no spring break parties!).

Stayed in March 2025

excellent

Stayed in March 2025

Off main road and you could hear traffic going by.

It was beautiful with great water views.

Stayed in January 2025

There was a lot of pressure to listen to a timeshare presentation, book a more expensive excursion, and put down a deposit for future stays upon checkout.

The staff was amazingly nice the whole time. They were very accommodating to our group of 16 people.

Stayed in October 2024

Very relaxing & beautiful place. But the resort had 0% entertainment. There were live musicians but nothing exciting just live jazz aka elevator music. This resort is made for relaxing so don’t expect to be “lit” here.

Everything about the property was breathtaking. From the views to the staff & food everything was well put together. Spa facilities were excellent.

Stayed in September 2024

I loved everything

Everything

Stayed in September 2024

Nothing

Clean, quiet, food and staff were amazing

Stayed in September 2024

The spa was separate for men and women. It was over crowded at times. It was better in the afternoons.

Stayed in September 2024

Very clean and great service and food

Stayed in August 2024

I honestly can’t think of anything I didn’t like

The property was beautiful. It had multiple amenities to Cater to our every need. It was not too far from everything downtown and very, very clean.

Stayed in August 2024

The staff was absolutely amazing. Very attentive and accommodating.

Stayed in August 2024

How the people who was selling vacations were acting it was like they were pressuring you to buy into something that you told them you wasn’t really interested in at the time

Luxurious

Stayed in July 2024

Blanc Steakhouse. The steak was too tough to seven cut through.

The resort is very nice and extremely clean. Staff was friendly and went out their way to accommodate! Our butler Trini was fabulous. The food overall was very good with nice variety.

Stayed in June 2024

It was a great experience, the service level was outstanding, the staff goes out if their way to take care of anything you need. Food quality and taste was very good in all restaurants.

Stayed in July 2024

I love everything.

I love the property will go back.

Stayed in May 2024

No shows at night. The entertainment was poor. It is very nice but way too expensive for what you get

Beautiful property very clean and comfortable with great food. Staff is very attentive. Pools and hot tubs were very nice and kept at good temperatures

Stayed in May 2024

I don't know if there was construction or something going on around our room, but it sounded like furniture was being moved all day, including during the early morning hours. I waited too late to talk to our butler about it.

Staff was amazing and so helpful! The resort is beautiful. Loved the daily entertainment, too!

Stayed in April 2024

The staff were nice and friendly.

Stayed in May 2024

Staffs are very friendly, food is very good

Stayed in May 2024

The quality of the food didn’t meet the quality of the resort. Food was not good at all

Breakfast was the only meal that was good

Stayed in April 2024

Food and service was excellent!

Stayed in April 2024

All the sales pitch to become a member

The property was absolutely beautiful

Stayed in April 2024

N/a

The pools, the food and the entertainment. The two girls who played the cello and violin were our favorite.

Stayed in March 2024

Constant music all day long got on our nerves at times. Make sure to get dinner reservations early to get into the restaurants of your choice.

Fantastic service and location. The food in the restaurants was outstanding. Very pretty layout and view from the rooms.

Stayed in February 2024