Reviews of María Isabel Colima This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Blvd. Camino Real 351 Col. Jardines Vista Hermosa, 28017 Colima, Mexico
#10 of 31 hotels in Colima
Guests' ChoiceReview Score
Based on 66 hotel reviews
8.8Score breakdown
-
Cleanliness
8.7
-
Comfort
8.7
-
Location
9.3
-
Facilities
8.4
-
Staff
8.9
-
Value for money
8.2
-
Free Wifi
9.1
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: April 9, 2025
Cesar
United States48 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 4 nights
Maybe an ATM machine on site
Great staff and sevice
Stayed in April 2025
-
Reviewed: March 15, 2025
Luis
Mexico11 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The food
Yeah
Stayed in February 2025
-
Reviewed: January 22, 2025
William
United States7 Reviews1 helpful vote9.0“Very good facilities including the gym.”- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 7 nights
- • Submitted from a mobile device
I booked the room with two queens and I was charged for an extra person, my son, which had never happened in previous stays.
The restaurant was fine. Good food, friendly staff and the best chocolate milk drink I’ve ever had!
Stayed in January 2025
-
Reviewed: January 12, 2025
Gilberto
United States1 review10“Staff is friendly and attentive. Private parking. Enjoyed the multiple pools.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
One thing I did noticed that I did not know and still not sure if its connected with the establishment is the bus that parks outside that can give you a ride to the beach and back at certain hours. I did not know your establishment offered that. I apologize in advanced if its not connected in any way.
Its my second time staying with you. I really enjoyed seeing the friendly staff again. They have a great memory because they recognized me so that adds to the stay. I really like having somewhere to eat close by which i dont have to leave. I enjoyed the pools. Didn't go to the gym this time but I will next time. Staff is great.
Stayed in December 2024
-
Reviewed: December 2, 2024
Cesar
United States48 Reviews3 helpful votes10“Great hotel and staff. Very clean rooms and grounds.”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 4 nights
I had a situation using the swimming pool. Part of my morning routine is take a run and then take a swim in the hotel pool. Very early in the morning after I see the pool person finish cleaning I get in the pool. There is a lot of new staff working at the hotel. Two new security personnel approached me when i was in the pool and let me know I was in the pool to early. I let them know I was always in the pool early for the past seven years. They said ok and I said tomorrow I will make sure I am not in the pool to early. They let me know two women that were not staying at the hotel but take part in water classes from the gym next door had complained I was in the pool 30 minutes early. The security then left and then a lady walked up to me when I was in the pool, she said she was the Gym Manager and I was in the pool to early. I asked so what time is it? She said its 7:35am? and asked so when can I get in the pool? She said you need to get out and you can get back in the pool in 10 minutes. The person was totally on a power trip and has no authority over the pool. In fact the gym rents time from the hotel for the pool. I saved my words for a Hotel Manager. Moving forward this gym Manager will mind her own business. As a hotel guest you have free access to the gym. However the gym stinks like sweat, no air conditioning, No wipes to clean the exercise equipment and the drinking water from the water fountain is hot water. That's where the gym Manager should place her focus.
I have stayed at this hotel for the past 7 years. Great staff they are like family. Victor, Francisco, etc New Chef for the Restaurant is great.
Stayed in November 2024
-
Reviewed: September 29, 2024
Robert
Mexico1 review8.0“We will come back”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
We stayed in a twin bed room for 3 nights and upgraded to the executive room which was well worth the upgrade costs. The smaller room had no place to sit other on the bed.
We couldn't find the coupons after misplacing them so we did not get to try the breakfast. We did have dinner at the Guacamayas restaurant and it was excellent.
Stayed in September 2024
-
Reviewed: September 25, 2024
Cesar
United States48 Reviews3 helpful votes10“Great stay!”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 4 nights
Pool was too noisy
Great customer service.
Stayed in July 2024
-
Reviewed: September 13, 2024
Oscar
Mexico26 Reviews1 helpful vote10“Confortable”- • Leisure trip
- • Couple
- • Executive Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Pésima Red wifi
Todo!!!
Stayed in September 2024
-
Reviewed: September 6, 2024
Bradley
United Kingdom9 Reviews1 helpful vote10“Amazing stay as always”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 21 nights
- • Submitted from a mobile device
Had to wait a while for a room until 3pm, as we arrived in the morning
This is my 4th time staying here and it's always an amazing stay. Always have hot water for a shower Friendly staff that can also speak English Food is nice Lovely pool
Stayed in September 2024
-
Reviewed: February 12, 2024
David
Canada1 review8.0“It was a very pleasant stay, we will definitely consider Hotel Maria Isabel again.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
At this price point, in most Mexican Hotels we have stayed in, and we have stayed in many, breakfast should be included, even if it's just huevos al gusto.
Quiet, clean facility. Friendly competent staff. Close to amenities and hiways.
Stayed in February 2024
-
Reviewed: February 12, 2024
Tonatiuh
Mexico3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No breakfast
Clean and nice
Stayed in February 2024
-
Reviewed: December 28, 2023
Susana
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Restaurant food, staff was great tho
Pools
Stayed in December 2023
-
Reviewed: September 14, 2023
Alfonso
Mexico14 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
Some maintenance and renewals required in infrastricture
That is conveniently located
Stayed in July 2023
-
Reviewed: May 8, 2023
Francisco
United States1 review10“excellent service”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
structure
staff
Stayed in May 2023
-
Reviewed: February 24, 2023
Cesar
United States48 Reviews3 helpful votes10“Very nice hotel the grounds are very clean”- • Leisure trip
- • Solo traveler
- • Executive Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The Resturant showed update their Menu
Great staff ,very friendly and helpful
Stayed in February 2023
-
Reviewed: February 5, 2023
Andres
United Kingdom51 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
The only detail/thing I can think of that can be improved is that the hotel is a bit old so that means you need to leave the phone charging far away from the bed, as it was built before smartphones existed and it was not renovated. Otherwise, everything was good.
Even though the hotel has its decades, it is still an impressive building. The staff was very helpful and the breakfast offers many fresh dishes.
Stayed in February 2023
-
Reviewed: January 30, 2023
Alfredo
United States2 Reviews9.0“overall, the stay was amazing. just the pool being dirty for 4 days”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
I didn’t like the pool was out of service 4 days out of the 8 days
The service was excellent. The staff was amazing!!
Stayed in January 2023
-
Reviewed: December 29, 2022
Tanis
Canada7 Reviews2 helpful votes10Exceptional- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
That we could only stay one night! Will definitely recommend your place to other friends going to Colima for eye surgery. This is an excellent place to stay.
The absolutely fabulous staff. Extremely friendly, caring and accommodating.
Stayed in December 2022
-
Reviewed: November 27, 2022
Arthur
United States17 Reviews2 helpful votes9.0“excellent family friendly Hotel”- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Rustic decor
Stayed in November 2022
-
Reviewed: November 22, 2022
Arthur
United States17 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Very rustic decor
Stayed in November 2022
-
Reviewed: September 30, 2022
Enrique
United States2 Reviews9.0“excellent location great restaurant and quick checkout”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
nice pool and great restaurant
the restaurant staff very professional and kind excellent food choices
Stayed in September 2022
-
Reviewed: August 26, 2022
Cristina
United States3 Reviews8.0Very Good- • Leisure trip
- • Group
- • Executive Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
We got the older section, which needs some upgrades. The floor for example.
The staff was extremely friendly.
Stayed in August 2022
-
Reviewed: August 25, 2022
Ricardo
United States1 review10“Excellent!”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
Very quiet, clean rooms. Family friendly especially when traveling with toddlers. Very nice pool with a kid's section.
Stayed in August 2022
-
Reviewed: July 27, 2022
Cesar
United States48 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Executive Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Great customer service.
Stayed in July 2022
Showing 1 - 25
