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Reviews of Naranjo Hostel

12 Granada, 77500 Cancún, Mexico

#52 of 223 hotels in Cancún

Guests' Choice

Review Score

Based on 68 hostel reviews

8.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.9

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: March 9, 2025

    7.0
    Could be better
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The common areas are not non-smoking. There is no water for the sink in one of the two washrooms.

    The location is its greatest advantage as it's super close to the ADO bus terminus Cancun.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    7.0
    For Cancun a good place.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights

    While there are nice shared places I found the dormitory really small. I didnt know where to put my stuff. Also the beds could use a makeover. I slept in the upper bed and the ladder just wouldnt stick so I had to climb from the lower bed. Wasnt a big problem though as everyone was easy going.

    Very familiar atmosphere, really nice and helpful owners and staff. It's a private house used as a hostel. Also a good location near a little park where you can hear the birds in the morning. Close to the center and still very quiet.

    Stayed in January 2025

  • Reviewed: February 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Grace is a wondeful caring host, very quiet area opporsite a small park, 10 minute walk to catch the R1 bus to the hotel zone, ADO station is 10 minutes walk, not a party hostel which I prefer, Mitchy the Cat is social and playful. There isn't a sign, but the Booking.com map puts you right outside (No 12). Nightlife is two streets away, Soriana and Chedraui are 10 & 20 minutes away. Thanks Grace & Angie. Xx

    Stayed in February 2025

  • Reviewed: January 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Toilet
    • Stayed 9 nights
    • Submitted from a mobile device

    The beds were either lumpy or too hard.The sinks and toilet were in disrepair.

    I liked the quiet location far enough away from main streets. I loved the staff. Very friendly and helpful..I liked the coziness and open kitchen and dining area.. I liked the smaller number of people so not so overwhelming. When we had problems with the plumbing they jumped on the problems. Kept the place clean.

    Stayed in January 2025

  • Reviewed: September 30, 2024

    8.0
    This is the best hostel we have stayed at and would hugely recommend
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    The main area of the house didn’t have air conditioning The air conditioning in the room was dripping water all night and we kept having to put towels underneath it

    It’s basically a giant house and if you book a private room and no one is in the room next to you, you basically have the bathroom to yourself The woman who owns this place was lovely and very easy to talk to - she spoke both Spanish and English - and we could easily tell her if we had a problem and she would help us sort it There is a housekeeper who cleans the rooms the rooms everyday. There’s free street parking outside The room has air conditioning WARNING: There is a cat that lives here - we personally love cats and this was a benefit for us however if you are allergic I would not recommend staying here Very cheap for what it is!!!

    Stayed in September 2024

  • Reviewed: August 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Simple check in even when we arrived late, good aircon and comfy mattress.

    Stayed in July 2024

  • Reviewed: August 3, 2024

    7.0
    Good hostel with some cons
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The kitchen was sometimes very dirty and messy because some of the guests didn’t do their dishes. There were some weird other guests but we were only there for two nights so it was okay. On the bedsheets there were some stains.

    We liked the Air conditioner because in cancun it is a must. Also there was free drinking water available, which was really convenient. We also liked the location. One day we made a trip to Puerto cancun which is very close by. Gaston the owner is really kind and helps you if you have problems. He speaks some English too.

    Stayed in August 2024

  • Reviewed: July 9, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Economy Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds could be a little bit softer. You can hear when you turn around while sleeping.

    Nice place. I liked it.

    Stayed in June 2024

  • Reviewed: June 26, 2024

    8.0
    We stayed one night before a bus and the hostel was perfect for everything we needed 😊
    • Business trip
    • Travelers with friends
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    nothing, we were very happy with everything 😊

    we stayed one night, lovely kitchen, friendly staff, excellent location very close to the bus station

    Stayed in June 2024

  • Reviewed: June 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Shared Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    The lock on the room door was broken, a few pegs on the wall to hang clothes etc would be nice.

    Easy check-in, kitchen and fridge available, air condition, drinking water on tap for free.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet wasn’t flushing properly, not enough toilet paper

    Cheap for Cancún. Nice room with air con.

    Stayed in May 2024

  • Reviewed: April 6, 2024

    9.0
    Super cozy accommodation, next to a small park
    • Leisure trip
    • Couple
    • Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great! Right in front of a small park. The hostel was cozy with a large kitchen and a very comfortable lounge. The owner was so sweet, we had a great time. I would book the hostel again anytime, especially because it is a quiet corner in Cancun. We loved it

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good budget option for 1 night stopover in Cancun
    • Leisure trip
    • Solo traveler
    • Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The matras felt plastic. Wasn’t very comfortable. Lots of hair in the bed that were not mine… Had some problems with the shower. Other than that, it was all good.

    10 min walk from the ADO station. Friendly host. Booked a dorm and had a room to myself. Lots of facilities in the kitchen. Free water. Aircon and fan in the room.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Quadruple Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Could be cleaner Bed is plastic like a vinyl couch futon

    Friendly hosts and guests Good home like feeling Close to the ADO bus station (you don’t need a taxi!) Great WiFi

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was hard to find, the only sign of the hostel being there was a small ceramic orange in a pot in front of the door. Bathrooms could be improved.

    It was close to the ADO Busstation. Instead of two bunk beds, we got a double bed in a free room.

    Stayed in January 2024

  • Reviewed: March 5, 2025

    10
    Very pleased with my stay here. I came back home well rested and fulfilled with my experience. Will truly miss this seco
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 14 nights
    • Submitted from a mobile device

    As a solo traveller I was happy to be around such nice people. Grace, Angie and Gastón were very welcoming and helpful with guidance through the city. On my last night the whole hostel was outside dancing and having fun. Great time there!

    Stayed in March 2025

  • Reviewed: March 5, 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 14 nights
    • Submitted from a mobile device

    The whole set up House not a hostel

    Bad place

    Stayed in March 2025

  • Reviewed: February 24, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    There's nowhere to put your stuff or bags, barely enough space to walk between beds. There's no lockers, no keys to your room and the main door is open all day. Wouldn't feel confortable leaving anything. The bathroom felt quite gross.

    Close to ADO bus station, that's all I asked for. Welcoming and more personal owner than most place around here

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Relaxed hostal. The use of kitchen for simple preparation of food. Friendly vibes.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes there was no hot water but after sunny day it was ok for me, so best note anyway 🙂

    It was familiar atmosphere. The Owner Grace was great host and the cat Michi with her paw-massage was super cute 🥰

    Stayed in February 2025

  • Reviewed: February 11, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very dirty, the matrasse is dark brown

    Nice small parc in front of the hostel, quiet aerea, lovely cat

    Stayed in February 2025

  • Reviewed: February 9, 2025

    10
    I had a lovely relaxing stay at the property and look forward to going back 😊
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 14 nights
    • Submitted from a mobile device

    I cant complain the property is 10 out of 10

    I liked everything about the property it was relaxed and homely . Grace is a great host and Gaston too

    Stayed in January 2025

  • Reviewed: February 2, 2025

    5.0
    Crowded dorm
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The seven bed dorm was awful with shakey beds,plastic covers,unsafe ladders. Not sure if air con was working as wasn't on. I had to store my baggage outside the room as so little space. If they removed the single bed they would create just enough space.

    Friendly staff let me change booking over the phone as I had booked wrong night.Wi-Fi,kitchen,quiet location,cheap

    Stayed in February 2025

  • Reviewed: January 3, 2025

    10
    This hostel in a little gem, heartily recommended !
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had the most wonderful stay at this hostel, and I highly recommend it, especially if you’re traveling solo in Mexico. The hostel is run by an incredible Argentinian family—Grace and Gaston—who are truly the kindest, most welcoming hosts you could imagine. I was so lucky to meet them as soon as I arrived in Mexico. They went above and beyond to make me feel at home. On Christmas Eve, they hosted a beautiful celebration with their family and all the guests, and they invited me to join them. It was such a warm and heartfelt experience with amazing food and great company—I can’t thank them enough for their generosity. The hostel itself is great value for money : it’s clean, well-located (8-10 min walk from ADO, R1-R2 buses. The beds and pillows are comfortable, you get a towel and there’s even an extra blanket in case you feel cold. The bathrooms, which are shared, are regularly cleaned, and I always got hot water to shower. The kitchen is well-equipped, with everything you need to prepare coffee or meals, and they even provide drinking water. Also, they were so kind to store my travel bag while I was away from Cancun. It made my travels so much easier and is just one example of how thoughtful and accommodating they are. A huge thank you to Grace and Gaston for making my stay so memorable. I’m sure we’ll meet again someday! This hostel is truly a gem, and I wholeheartedly recommend it to anyone visiting Cancun.

    Stayed in December 2024

Showing 1 - 25

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