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Reviews of Hotel Noah Tulum

Av. Tulum 88, Tulum City Centre, 77760 Tulum, Mexico

#66 of 235 hotels in Tulum

Guests' Choice

Review Score

Based on 38 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.8

  • Value for money

    9.1

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: February 21, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing staff and a very good location. Good breakfast. Thanks for helping us with everything!

    Stayed in January 2025

  • Reviewed: February 6, 2025

    9.0
    Cute little Design Hotel with great bkfst
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    While the chef is extremely courteous and customer-oriented, the waiter with earphones seems unmotivated and untrained. If you are sensitive to noise, you should use the earplugs provided, as the guests of a bar next door party every evening.

    The hotel is located on the main street in the city center. An inner courtyard opens up just behind reception, where breakfast is served in the morning. The rooms are spread over three floors with a fourth floor for a rootop bar and a rooftop pool. The design is beige or earthy with natural wood applications here. The design line is also continued in the room. Pleasant, slightly yellowish light under raffia lampshades. A small but functional bathroom rounds off the offer. The breakfast is outstanding with homemade fruit muesli, served on a small tower with toast, butter, jam, beans and scrambled eggs.

    Stayed in February 2025

  • Reviewed: January 28, 2025

    9.0
    Nice Hotel, disappointed in Tulum city.
    • Leisure trip
    • Couple
    • Family Studio
    • Stayed 4 nights

    Tulum is a poor city. If you’re not on the beach, diving or visiting ruins, there’s not much to do. There are great restaurants but mostly tourist shops. It poured rain all 4 days we were there and our ruins trips got cancelled. Pool at the hotel was not great especially for kids. Off the main downtown drag, lots of garbage everywhere.

    Had a great included breakfast. The staff were super friendly although a few had limited English—they tried! Outside bar seating was fun in the afternoon but restaurant closed at 4pm. Music from close by bars could be heard til after midnight.(our room was on the street side). This hotel is right downtown.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Beautiful hotel
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Noah is right in the middle of Tulum Centro, less than 5 mins away from the colectivo station and the ADO bus station. Everyone at the hotel is lovely and incredibly helpful. I was very impressed by the cleanliness and attention to detail. The rooftop and the rooftop pool were the cherry on top for me. I will definitely book again on my next trip to Tulum.

    Stayed in December 2024

  • Reviewed: December 15, 2024

    10
    Modern hotel with young, very friendly and helpful staff in the center
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, everything was great. Big plus: very central location

    Very chic, minimalistic and clean. Loved the huge bed and set up of the little apartment.

    Stayed in December 2024

  • Reviewed: November 25, 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was extremely noisy so prepare yourself as you’ll need earplugs in order to get a proper sleep (hotel knows that so they already offered earplugs) You’ll be able to get a max of 5-6 hours good sleep. The breakfast could have had a bigger proportion. We were 2 people and we were offered a breakfast for 1 person

    Clean, cute and modern. Perfect communication with the property

    Stayed in November 2024

  • Reviewed: November 2, 2024

    8.0
    Showers needed to be cleaned
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noise from near by bars. No television

    Breakfast was wonderful. Location was great

    Stayed in November 2024

  • Reviewed: November 2, 2024

    8.0
    Breakfast was excellent. Music near by was loud. No television
    • Leisure trip
    • Travelers with friends
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower was dirty. No television

    Location was great. Staff was excellent

    Stayed in November 2024

  • Reviewed: October 12, 2024

    9.0
    Totally awesome
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    If you have heavy luggage and your room is on the 3rd floor, it can be a challenge since there is no lift.

    The location was pleasant and the bed was comfortable. The best part was that they have a restaurant and their food was so delicious, especially the fish taco. It's also near other restaurants and bars. The staff was so nice and accommodating that we even got a free upgrade.

    Stayed in October 2024

  • Reviewed: September 17, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At the pool very nice

    Stayed in September 2024

  • Reviewed: September 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was loud music playing outside across the hotel, that runs from morning to late at night.

    The location was great. The room was clean and comfortable. The included breakfast had everything we needed. Would highly recommend this place

    Stayed in September 2024

  • Reviewed: September 6, 2024

    10
    Best hotel in town!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Love the place, this is my second time staying at Noah. The staff are always nice with their service and attention to detail. Everything was clean and well organized. The food was amazing and the prices are very reasonable. The ceviche is a must try. Thank you Noah for another pleasant stay!

    Stayed in September 2024

  • Reviewed: September 4, 2024

    10
    Amazing place to stay with friendly and helpful staff . Great location ,safe and many stores ,restaurants and bars on th
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No complaints

    Great ..

    Stayed in August 2024

  • Reviewed: August 24, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Very centrally located, super accessible from the airport and the beach, and walking distance from amazing restaurants and bars.

    Stayed in August 2024

  • Reviewed: August 20, 2024

    8.0
    Fabulous and incredibly cheap!
    • Leisure trip
    • Travelers with friends
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    My only complaint was that the window in the hotel room was missing a curtain, so everyone walking by could see into the room

    I loved the vast selection of foods and drinks available, how clean the property was, and the ambiance was amazing. The staff was super friendly and helpful and I wish we could have stayed longer.

    Stayed in August 2024

  • Reviewed: August 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were beautiful. Service was excellent. The manager was so friendly and helpful as were the staff. We were going early for excursions a couple of days so they made us takeaway breakfasts. Breakfast was also really tasty. Can't recommend these guys enough! Bed was massive and we slept really well despite being in a busy area.

    Stayed in August 2024

  • Reviewed: August 14, 2024

    9.0
    Perfect to explore the secrets of Tulum
    • Leisure trip
    • Solo traveler
    • Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The town is noisy but it is the price to pay to be at the town center

    It is strategically located on Tulum town's main road close to shops, restaurants, bars, clubs, and transportation. The property is comfortable and clean, staff is super friendly and helpful. Owners are a young Mexican couple super invested in their business and very friendly.

    Stayed in August 2024

  • Reviewed: July 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really

    Location is excellent Staff super helpful and welcoming

    Stayed in July 2024

  • Reviewed: June 23, 2024

    8.0
    Great staff and location (if you don't mind loud music from local club)
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights

    Our room had a patio that was street-side and there is a nightclub a few doors down that cranks out bass heavy music until 2am every morning that can be heard through the walls. The hotel accommodated our request to move to an interior room but it wasn't enough to block the music so this place is not for the light sleeper.

    Great location downtown surrounded by many dining option, the in-house fresh breakfast was a nice option to have each morning. Excellent customer service from all staff and owner who did their best to address any issues.

    Stayed in June 2024

  • Reviewed: June 20, 2024

    10
    it was great! staff were so helpful and nice!
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nada

    very close to everything

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    Best hotel I have stayed at in tulum
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is on the Main Street in tulum so it’s very easy to walk to all the bars, shops, and restaurants. I felt very safe the whole time and the staff went above and beyond. Dante is amazing and helped me and my fiancé with everything we needed.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff are so helpful at all times, giving us lots of Information The beds are comfortable, sheets and towels lovely The shower gel etc were really lovely and organic. The breakfast was lovely and presented so lovely. Don't leave before going to the roof top pool. So relaxing 😌 Thank you everyone

    Stayed in June 2024

  • Reviewed: June 1, 2024

    9.0
    Comfortable stay at a great location
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As it is centrally located, the noise from the street at night could be a bit annoying but it ends latest by 2am 🙏

    Brand new hotel in the main street of Tulum, everything at walking distance including the bus station which is very convenient. The staff is super nice and helpful :) the included breakfast is good, but there are other options available in the menu as well! It was definitely a good choice that I will recommend :)

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Excellent hotel in the center of Tulum with amazing service
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    My stay at Noah was perfect! The property is beautifully designed. The room was very comfortable and the hotel staff were super friendly and helpful with everything I needed. The central location is unbeatable. The rooftop is a great spot to relax and the pool is beautiful. The restaurant serves a great breakfast and drinks.

    Stayed in May 2024

Showing 1 - 25

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