12 Claveles SM 22, 77500 Cancún, Mexico
#35 of 223 hotels in Cancún
Guests' ChoiceBased on 1023 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.8
Staff
8.9
Value for money
8.8
Free Wifi
8.3
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End of dialog contentReviewed: June 13, 2023
Nicolas
MexicoThe hostal with most privacy I ever been. Clean place and bathroom, it gives you a lot of facilities.
Stayed in June 2023
Reviewed: June 12, 2023
Dominique
United StatesAll of the amenities, rooftop pool, yoga, excursions, movie theater. Great location
Stayed in May 2023
Reviewed: June 12, 2023
Huseyin
TurkeyNothing
Everything was ok
Stayed in April 2023
Reviewed: June 10, 2023
Gonzalez
CanadaWell, first the Bar was close; and I hear a bad experience from a friend about the guy there … ( the security have to be stronger, more cámaras at the terrace) remember there are a lot of people that are travelling alone.
it’s a great place to stay in Cancun!! great location at downtown!! it’s very clean and the service it’s amazing!!
Stayed in May 2023
Reviewed: June 9, 2023
Hagay
IsraelThe faucet is hard to handle, not enough A/C outside of the room(lobby and etc)
The location, the place is new and good dorm separation.
Stayed in June 2023
Reviewed: June 9, 2023
Maya
Israela little bit scary at night
great facilities close markets
Stayed in June 2023
Reviewed: June 8, 2023
Frazer
United Kingdomcafe with limited options… rooftop bar only opens at 4pm
location
Stayed in June 2023
Reviewed: June 2, 2023
Jan-patrick
GermanyThe prices for the night are cheaper if you extend at the reception directly - but they offered me that option 1.5 weeks after always saying it was cheaper to book through booking.com or Hostelworld (they are probably after the reviews, but letting the guests pay for that with the commission for the booking portals). The reception was very slowly working. Also because they had to explain over and over why they were not able to include the environment fee and taxes on Hostelworld - making the stay almost double the price as it was advertised on Hostelworld. The rooftop bar was closed for more than 2 weeks - also the events around were suspended. Food was occasionally stolen from the common fridge (please install cameras!). I was luckily compensated by a free night. The kitchen was not well equipped -also the brand new one was lacking of utilities and good frying pans. The new kitchen was also a mess in seconds. One of the longtime guests stole my money out of my locked locker in the room - even he was suspicious to the staff, he was still able to extend his stay over and over. - at least they suspended him after this incident and banned him for all hostels in Cancun. Still I had to suffer for it. For tall people the beds are very short - only 1.90 m - and no possiblity to stick your feet out because it is a concrete "cell" After switching rooms I noticed that a trash bin was missing under the sink - after telling the staff nothing happend - even the room was bigger with more people = more trash
My pro is also a con: we were able to party on the rooftop with our own music and drinks. Some nice activities like barbecue on Sundays or bicycle tour (very bad/ cheap bikes) on Thursdays. Carlos (main staff) was always very friendly and helpful! Thank you! The group vibes at this hostels were amazing. Made some good friends. We partyed a couple times, went to the beach together or even went out to have some food. The beds are very private with curtains. The lockers are also big enough for your big bagpack!
Stayed in March 2023
Reviewed: June 1, 2023
Ki
Hong KongNothing. Everything is great.
The hostel is at a perfect location in the city center. Just 7 mins away from ADO bus station. It is very close to the night market and Chedraui the supermarket. The roof top lounge is so nice to chill.
Stayed in May 2023
Reviewed: May 28, 2023
Alisa
AustraliaLocation although close walk from the ADO Bus station, not in what I feel the “safest” area of Cancun but the hotel zone isn’t too far away on the R1 bus. Bar was never opened upstairs and definitely not a party hostel.
Ideal location from ADO bus station by foot and big and spacious room and bathroom.
Stayed in May 2023
Reviewed: May 27, 2023
Iammarkham
United Kingdomlike all
nice and clean , nice privacy and had a good sleep, great value.
Stayed in May 2023
Reviewed: May 25, 2023
Isabella
United KingdomLacked charm and character.
Ideal for one night before my flight and was perfectly clean and comfortable. A nice 360 roof terrace too.
Stayed in May 2023
Reviewed: May 19, 2023
Luiz
Netherlandsbreakfast was a bit overpriced
The rooms had A/C all day and it was super cold (I couldn’t thank you enough) which is surprising since hostels like to make you suffer by turning them off during the day. The staff was nice and the place was really clean, the staff cleaned it daily. 10/10 for cleaning
Stayed in May 2023
Reviewed: May 16, 2023
Abigail
Peruair conditioner
people
Stayed in May 2023
Reviewed: May 16, 2023
Mili
Argentinathe location was perfect (near ADO terminal that takes u wherever u want to go and near the city center). the place is sooo huge and so clean, u can do a lot of things there without moving if u don’t want/need to. everything was really clean and everything worked perfectly (ac, cold/hot water, lights). highly recommend if u are looking for some place to stay one or two nights in cancun and u are not looking for luxury.
Stayed in May 2023
Reviewed: May 14, 2023
Seyed
CanadaAC, the room was too cold the first night and I got sick as my bed was in front of the AC.
Clean facility.
Stayed in May 2023
Reviewed: May 12, 2023
Ricardo
United KingdomBad WiFi, and no party at a party hostel
Very comfy and updated, great showers and mattresses
Stayed in May 2023
Reviewed: May 11, 2023
Stephen
CanadaFront desk receptionists were professional and helpful especially Lara went out of her way to secure me a shared ride to the airport. Many Thanks. All staff including Alex the fitness instructor and members of the catering staff were friendly, courteous and cheerful.
Stayed in April 2023
Reviewed: May 9, 2023
Tariq
United StatesNothing
Very good Location. very close to the bus stop. very clean hostel. It was the best hostel of all my tours.
Stayed in March 2023
Reviewed: May 3, 2023
Carin
NetherlandsNo rooms in window, room was very humid
Low price, good location near the airport Good shower facilities Enough privacy through curtains by bed
Stayed in April 2023
Reviewed: May 1, 2023
Rivka
IsraelThere was nothing I did not like! I really adored the place as is.
I loved the high standard of the whole place! I was surprised finding everything so lovely, clean, welcoming, comfy and efficient.
Stayed in April 2023
Reviewed: April 28, 2023
Keaky
United StatesPrice and room were great. I think my room was furthest away from all the noise and it was mostly quiet though I knew it was a party hostel and expected to use earplugs for noise. They had a great rooftop common area with hammocks. I even used the steam room, which I did not know existed (sauna is also available; notify staff beforehand). Filtered water in the kitchen is available. Reception and staff were amazing!! They went above and beyond with helping me with recommendations and when a tour group flaked on me and I needed to call them. I would come back again!
Stayed in April 2023
Reviewed: April 28, 2023
Hannah
AustraliaThe place was great it was a shame the bar was closed as it made it less of a party vibe than advertised and if we knew that we would have stayed somewhere else.
The place was nice and new and clean and all the staff were helpful. The pool was also a nice addition.
Stayed in April 2023
Reviewed: April 27, 2023
Hugh
United Statesnothing
everything
Stayed in April 2023
Reviewed: April 27, 2023
Hafliði
IcelandNada
This hostel has it all, what a complete package, location is great, facilities are great, beds are quite comfortable and dont make noise, staff are helpful and so nice, great roof area, nice laundry area and a kitchen that does the job. There is simply nothing I didn't like
Stayed in April 2023
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