We stayed one week with our 3 and 6 year old boys and we absolutely LOVED everything about this place. Easy to find,the room is huge and clean, the beach is just in front. Snorkeling is heavenly. The pool is clean. Honestly,I don't understand how someone can give a bad review to this place. Staff is also wonderful. Food is great ( I do agree a bit pricey but gosh it's so good!). One of the rare places to chich we definitely will try to come back. You need a car to get around,but the hotel is amazingly well placed between Cancun and Tulum. So many activities around....loved it!

Stayed in April 2025

The restaurant in the hotel could be open longer. After returning from Playa del Carmen at 10 pm there was no possibility to drink even a beer. During breakfast a long wait for the meal to be served to the table.

Hotel located on a cozy and very nice beach. A big plus is accommodation in rooms with access directly to the sea. Breakfast very good, served to the table

Stayed in March 2025

The restaurant was very nice. We ate a lot of times there and the food was perfect. Just took always too long the food coming out. So if you are in rush, be careful. Sometimes we waited 40 minutes for the food. Just be prepare to wait.

Paamul hotel was just amazing! All the staff was super sweet with us. The room right in the front on the beach was just super. The housekeeping and the reception team was always with a smile and always ready to help us.

Stayed in March 2025

Their free breakfast is so good that I can't resist it and it knocks me off my diet.

I hate leaving a great review as I am afraid it may book up when I go to reserve again. We've been going to this small motel and this community for several years, It's one of our favorite places to just chill.

Stayed in February 2025

Get away from the hustle of Playa del Carmen and get a truly beach front room here. We were literally steps to the water. has a small beach but for snorkeling, the outer reef is well worth the 200 meter swim. Wear fins.

Stayed in February 2025

There was loud dance music every night until around midnight,

Hotel is at a great snorkeling beach. Nice rooms with a restaurant and pool on site.

Stayed in February 2025

Sometimes the security can be a bit much checking in but always polite

Always beautiful.

Stayed in February 2025

Nice and quiet, top notch bar and restaurant!

Stayed in February 2025

The reception is not 24h, most of the time there is nobody there... no phones in the room to call for support in case of needed. we didnt have any problem... but would be a nice to have. breakfast was delicious as I said, but options included in the package were limited, also only one plate per person. you cannot choose like fruits and eggs without pay extras. beach is in front of hotel. some trash on it (plastic bottles, disposables cups/cutlery/etc), staff could make a better clean of it.

Our stay was super nice, quite place, nice beach/pool for kids. breakfast was delicious. it is a perfect place if you are looking to a place to relax and tranquility (couples or family with kids). In the evening the restaurant sometimes organize a music event with bands (international or local music). i truly recommend Paamul Hotel

Stayed in February 2025

Location and service. Great place for family

Stayed in January 2025

A true paradise in Paamul! Far from the impersonal feel of large resorts, this boutique hotel offers a tranquil escape with charming cabanas, an excellent restaurant, and a breathtaking beach. Our room was right by the sea, offering the most stunning view I’ve ever had in a hotel. The peaceful atmosphere, combined with a jungle trail for exploration, makes it the perfect place to relax and recharge. Highly recommended!

Stayed in January 2025

Excellent location without the crowds. Super friendly staff and great facilities

Stayed in December 2024

Far from grocery stores

Location

Stayed in November 2024

nothing

Best snorkeling in this little bay and truly the best kept secret of the Riviera Maya. Beautiful healthy coral and lots of fish. The reef is around 100m from shore and very safe to swim here. Great food and amazing people, we are definitely coming back again.

Stayed in December 2024

The restaurant and the pool are closed at 8pm. (To early)

Breakfast was really good. The menu has several options.

Stayed in November 2024

The waiters were a bit too much tip focused. Not puting any effort at paid breakfast, standing at the bar and wiatong for the end of the shift. The same guys were smiling in the evening and asking fo 22% tip

The room was great, the facilities were great.

Stayed in November 2024

Water pressure in the shower could have been stronger (1st floor) for long hair. But nothing other than that

Beautiful quiet location without the big tourism buzz as in other gated areas. Peaple were extremely friendly, good place for snorkeling and spacious rooms. The breakfast was extraordinarily good and served next door in the beach club. There is also a pool and a dive school next door. Highly recommend!

Stayed in November 2024

Everything Top, Unique location!!

Stayed in November 2024

The bath is dirty and old and the shampo and soap were like moldy. Restaurant beside is ok, but the employee are hungry for tips and money.

Excellent location, great breakfast.

Stayed in July 2024

Breakfast was good!)

Ocean view is unbeatable!!!

Stayed in July 2024

Room right at the beach, you can hear waves in the night if you can afforf AC off. Nice enough restaurant nect to it, opened from 8-8 every day. You need a car for it though

Stayed in July 2024

It’s right on the beach I got a suite with a nice porch, air conditioner was great nice little kitchenette and a nice bathroom great coffee too. Great for the price.

Stayed in May 2024

Amazing beach front, nice snorkeling just in front of the hotel. For everybody who is looking for a place with not many people

Stayed in March 2024

Price is little high for what you get. The hotel doesn’t have any amenities. There is only one restaurant and service is slow when busy. You have to get there by car otherwise is difficult.

Staff were very nice, the view from the room was breathtaking, they have easy access to the beach. They have security on the complex which is really good. Breakfast is good. Very clean room.

Stayed in March 2024