Superb location and the staff were excellent. Lovely rooms, but all a bit tired and run down. We had 2 rooms on the top floor which had a lovely view and breakfast on the terrace but bring the earplugs as it was very very noisy (low season).

Stayed in April 2025

The very hard bed. I like a little softer bed.

It was close to everything !

Stayed in June 2024

I would have liked the continental breakfast to include espresso. A bit noisy at night from the street if you face that direction.

Beautiful building and location. We were on the top floor so a small elevator could have been helpful.

Stayed in April 2024

We didn’t find out about the spa services until our last day. The A/C unit in the Firenze room got quite noisy.

The location made it ideal to get coffee, go shopping and see local street vendors and attractions like the botanical gardens. The breakfast at the hotel was exceptional as was the service. Thank you Carlos!

Stayed in April 2024

There was a bit of a “funky” smell in our bathroom. Perhaps some air freshener would help.

Great location. Staff was very friendly, very efficient, and very helpful. It was lovely having our breakfast every morning on our terrace.

Stayed in January 2024

We Did not like the television control system. It was difficult to handle.

The The property was very small and intimate. All the associates that served you were nice and knowledgeable. Our room was on the street with large windows opening up directly to the street. If we left the windows open, it was impossible to sleep. Luckily, there were large sound doors that shit in front of the windows, and the room became very dark and quiet.

Stayed in October 2023

room

Stayed in September 2023

Very nice staff, good breakfast. Also, very good location... actually almost "too downtown" because one can hear the street noise from the room (Oaxaca and its numerous roof-top-bars are quite noisy at night...)

Stayed in May 2023

Bed had a plastic under sheet. Very hot ! Room had noisy a/c unit too near bed. No outside window.

Location and lovely staff

Stayed in March 2023

Some rooms (like hours) are on street side and can be a bit noisy. I would also recommend to give the rooms an update of furniture and painting to freshen it up a bit.

Top location right in the middle of the old town, amazingly friendly staff with a nice personal touch and big rooms. Simple but nice breakfast that can also be served on the roof terrace, with great views over the city.

Stayed in December 2022

the Property is tired particularly the rooms the balcony and the bathrooms. there’s only breakfast and it’s not great (very minimal and coffee is old school) it would be ok if the price wasn’t so high but it’s just not good value for your money and there’s better options in the city

beautiful palace - location is great and staff is lovely

Stayed in December 2022

Room could use a little TLC but that did not take away from our great experience.

Staff was professional, polite and helpful with everything we needed. The hotel is centrally located to walk to almost everything you would need in Oaxaca Centro. A good value for the money. Bed was firm but we liked it and was very comfortable.

Stayed in October 2022

You needed pesos almost everywhere..hadn't planned on that so had to frequent the "exchange kiosks". To really enjoy this city properly, you need to have a fluent Spanish speaking person with you. !!

Very nice Boutique Hotel but limited on amenities. (No restaurant or bar on property). Staff was excellent , helpful and always courteous. Location of Hotel to proximity of shops, churches, bars, & restaurants was perfect.

Stayed in October 2022

This hotel is in the perfect location, the building is astounding The room was huge. the staff were efficient and friendly

Stayed in August 2022

The rooms decoration are a bit dated, unless you’re into that. the common facilities are basic.

nothing beats their location and hospitality. the staff is always willing to help. it is literally 2 minutes walk from the center. it’s right in the heart of the city and the views are amazing.

Stayed in July 2022

because of Covid they only serve breakfast at this time. would be nice to have dinner and or a bar on this evenings when you’re too tired from sightseeing to go out.

the staff were amazing during our weeklong stay. very friendly and helpful. the location is perfect - very central to all the restaurants, shops and other attractions in the center. we had a room on the top floor with a balcony view. simply wonderful stay. will definitely stay again and highly recommend it.

Stayed in June 2022

Breakfast was plain and very average.

The hotel is small and cozy. Enjoyed sitting on the rooftop. Staff were amazing and so helpful. Room was very clean.

Stayed in May 2022

we only stayed a couple of days.

beautiful hotel in a perfect location. the staff were incredible and super helpful with all our requests and needs. would definitely recommend. they also have us a lovely gift when we left.

Stayed in May 2022

It was unusual having to ring a bell for exit/entry but for security it was good. Staff were always available.and it wasn’t a problem.

Wonderful oasis in a delightful town. Spacious room, excellent staff and great bed and shower. The staff went the extra mile. Every time we returned from a day out there was a fresh juice awaiting. The rooms were cleaned promptly and to an excellent standard. Great location for restaurants and magor attractions.

Stayed in January 2025

Location. Staff very friendly and attentive.

Stayed in July 2024

Excellent location and staff, especially Carlos

Stayed in June 2024

This property was amazing! Carlos was so awesome always checking on us to see if we needed anything. Love him. Room was beautiful and breakfast was very good. The location was the best!! Definitely will stay again

Stayed in May 2024

Food only at breakfast

Ideally located on a mostly pedestrian street. Staff very helpful with bookings and travel suggestions.

Stayed in February 2024

The property was beautiful, clean, safe and centrally located to all the major spots to visit !

Stayed in February 2024