Xcalacoco Manzana 21 Fraccion 3, Región 4L 86 , 77710 Playa del Carmen, Mexico
#27 of 251 hotels in Playa del Carmen
Guests' ChoiceBased on 202 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.6
Staff
9.1
Value for money
8.3
Free Wifi
7.2
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End of dialog contentReviewed: April 11, 2023
Jessica
United StatesThe mattress are very old :(
It was amazing!! Going back next year!
Stayed in April 2023
Reviewed: April 11, 2023
Stian
NorwayUnable to swim on the beachfront due to seagrass and rocks. Not much activities for kids or adults. Guess thats part of the concept. We rented a car to explore more.
Nice meals and service and vibe
Stayed in April 2023
Reviewed: March 28, 2023
Elena
NetherlandsNot recommending exchanging money at the hotel - it's not the best rate, although quite convenient.
Friendly, cosy and authentic. We loved being so close to the beach. The breakfast buffet choices were great and you can also order from their menu (try Rancheros). The dinner buffet and options authentic and delicious. Taco Night was our favourite!
Stayed in March 2023
Reviewed: March 28, 2023
Sean
United StatesGreat stay at a smaller resort with big amenities. We loved the location, the pool, the bar, and morning yoga. The room was clean and the staff was amazing. Breakfast and dinner included was great, very thoughtful meals.
Stayed in March 2023
Reviewed: March 27, 2023
Jenifer
United StatesEveryone was friendly and helpful. It was such a peaceful place to stay!
Stayed in March 2023
Reviewed: March 27, 2023
Adriana
DenmarkThe yoga classes and sound healing was so nice. Also live music at the hotel almost every other day it created a nice atmosphere. The staff was friendly
Stayed in March 2023
Reviewed: March 19, 2023
Eric
United StatesFabulous hotel. Small intimate. Incredible massages on the beach. Food was excellent and the drinks were superb.
Stayed in February 2023
Reviewed: March 15, 2023
Costello
United Statescan’t swim directly in front of the resort but walk a hundred yards in either direction to have clearer sand. (coral/rocks and tide pools in front are fun for kids to investigate!)
beautiful, small resort, good food, very relaxing
Stayed in March 2023
Reviewed: March 12, 2023
Adnan
IsraelCosy
Stayed in March 2023
Reviewed: March 10, 2023
Carol
United StatesThe folks working at this resort were over the top helpful, friendly and pleasant... they made the stay very pleasant even though the beach was not at its best bcuz of the windy conditions.
Stayed in March 2023
Reviewed: March 5, 2023
Myra
United StatesNothing.
This is gorgeous property with delicious authentic Mexican food and the sweetest staff.
Stayed in March 2023
Reviewed: March 5, 2023
Hema
United StatesThe dinners were tasteless. Very bland. We were hoping to have more authenic Mexican food. Even the Mexican food they served such as barbecue and tacos needed a lot more seasoning.
Housekeepers were onpoint. I met Daniel towards the end of our stay. He made towel animals which made my daughter's day. The property was very clean and organized.
Stayed in March 2023
Reviewed: March 2, 2023
Shelley
United KingdomNothing really. This property is unique
All food was fantastic especially tacos. Staff very friendly and good service throughout. Nice terrace to sit on.
Stayed in February 2023
Reviewed: March 1, 2023
Jo
United KingdomThe food and service was really hit and miss. Some good staff in the restaurants and on reception, but some others were completely chaotic and a couple were actually rude. The meals started off as very disappointing but then picked up towards the end of our stay, the service seemed to get better too or maybe we’d just got used to it…. The sunbeds had no cushions and were quite uncomfortable.
A comfortable little bungalow right by the beach and surrounded by wildlife… lovely sitting on our veranda watching monkeys playing in the trees. The beach is glorious. Excellent daily yoga and a very pretty dining room, breakfast was good there. The bungalow was kept beautifully clean with an great array of towel animals.
Stayed in February 2023
Reviewed: February 28, 2023
Danielle
United StatesEverything was awesome! Great food and prices! Everyone was very nice and great to our kids!
Stayed in February 2023
Reviewed: February 27, 2023
Tracey
United KingdomThe beds on the beach were a little worn but I find it difficult to pick any holes in the hotel overall. It was a lovely restful destination and sorry to only be there for a couple of days.
We loved our garden bungalow which was in a peaceful location away from the hustle and bustle of normal life Breakfast was very typical of the better standard of hotel in the area with a delicious range of cooked additions to the buffet. The evening meal varied depending on the day - we enjoyed the beach barbecue on Saturday night where the entertainment was informal but just enough and we enjoyed meeting other people at the beach bar. The cocktails were delicious and very moreish with signature drinks on different days like the tropical margarita which was lovely.
Stayed in February 2023
Reviewed: February 27, 2023
Danielle
United StatesPerfect. Super friendly staff, amazing food, beautiful hotel and great location. It's cute, quite and was just perfect for our friends and family. I would return!
Stayed in February 2023
Reviewed: February 25, 2023
Joseph
United StatesOutstanding Included Meals, amazing staff, would def stay again!!
Stayed in February 2023
Reviewed: February 25, 2023
Othmane
CanadaThe beach is a little bit rocky (even in the swimming area a little further to the left) and the dining / entertainment options are limited both within and outside the property (given the location further away from the center)
Charming old school beach hotel with friendly staff ; the morning yoga classes were a nice surprise
Stayed in February 2023
Reviewed: February 21, 2023
Emma
IrelandWe had a garden view hut and it was lovely, however, a few bugs and mosquitos managed to make their way in despite keeping the door shut.
Great vibes. Very beautiful and well maintained. Breakfast was great.
Stayed in February 2023
Reviewed: February 15, 2023
Julie
United StatesWe loved everything about this hotel, the food was really good from the breakfast to the amazing and every day different dinner selection! The hotel is nice , like a retreat, yoga class in the morning, hamac front of your room , sand from your bungalow to the beach, it's feels like Thailand. It's a great hotel if you don't like big resort . Pool is perfect size not too big, great for family. The bar is on the beach and by the pool make it perfect to enjoy every area , great cocktails. Staff are super friendly, love the yoga teacher, she makes me want to register to yoga back home ;).
Stayed in January 2023
Reviewed: February 12, 2023
Jože
Slovenianice staff, great location
Stayed in February 2023
Reviewed: February 2, 2023
Ahsha
United KingdomA bit far out of town and cabs are pricey, this wasn’t a huge issue for us as we were only here for four nights and happy to stay on site for our meals and entertainment. If you get itchy feet I’d say hiring a car would be good.
We got an upgrade to a bungalow overlooking the sea which was just beautiful, natural wood and cream features with a roofed porch so we could watch the sea even whilst it was raining. lovely and romantic. staff were friendly, morning yoga sessions were accessible and nurturing, really enjoyed getting up each morning for that, and I’d highly recommend the sound healing offering . Half board was great and we loved the cook to order meal options.
Stayed in January 2023
Reviewed: January 29, 2023
Nina
Sloveniaour room was a little outdated, bit it was clean so it was ok
location, atmosphere, excellent food, live music, not being crowdy
Stayed in January 2023
Reviewed: January 22, 2023
Rebecca
United StatesFor us there wasn’t anything we didn’t like.
It was like stepping back in time the simplicity of it was top notch The attention to detail in the food was beyond my expectations. All staff went above and beyond to be friendly and it was amazing they would remember your room number. It’s a small resort and it was everything my husband and I were looking for. It’s not a big party place it’s relaxing and friendly.we celebrated our 30 year anniversary here and we will become a regular visitor. If your looking for relaxation great food great drinks not having to make reservations to eat or have a dress code THIS IS THE PLACE TO BE.
Stayed in January 2023
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