No english was spoken. The offered and promised wellcome margherita never came. Waiters at breakfast cound’t be bothered. Expensive tour offer at the front desk. Inquire at the guys standing at the pier opposite the reception.

Right on the waterfront. Beautifull rooom with a wanderfull view of the bay. Clean and comfortable.

Stayed in February 2025

Quite basic breakfast - no eggs, small rooms

Sea view, location, tasty meals in the restaurant

Stayed in February 2025

Pool stays shaded throughout the day due to the high wall separating the hotel from the neighbours. A well-placed mirror on the hotel's southern side reflecting some sunlight towards the pool might help to partially solve this issue.

Welcoming and friendly staff. Good food. Best cocktails ever. Fantastic views of the laguna. Wouldn't mind returning to this charming establishment again.

Stayed in December 2024

Nothing

It’s location and comfort

Stayed in February 2025

There is a good restoran at the hotel.

Stayed in January 2025

There was no official parking which wasn’t a problem but might be in busier times. Would have been nice to have a small refrigerator to keep drinks cool or filtered water available at all times.

It had prime location on the water and close to everything. The restaurant on the grounds was lovely and had good food. The staff were friendly and helpful. Would definitely return.

Stayed in January 2025

WiFi was super slow, unusable. Probably due to remoteness of town.

Great location, helpful staff.

Stayed in December 2024

No massage avail

Food

Stayed in October 2024

The free wifi wasn't very good.

We had a 2 night stay here. The room was comfortable and overlooked the water. Breakfast was included and was really nice. We also had dinner on one of the nights and the food was lovely. The kids enjoyed making use of the pool. Staff were helpful.

Stayed in August 2024

Safes didn’t work No fridge in one room Fridge in other room was noisy Wifi touch and go Room doors very hard to open and close Had to remove plug to drain shower Road out front a bit noisy late on a Saturday night

Location is A1 right opposite waterfront Overall the nicest staff we’ve met so far in Mexico 😁 They could not have done enough for us Beds comfortable Delicious cocktails Breakfast was fruit and croissant. It was also nice to have a bit of variety on the dinner menu to have a change from Mexican food. Although not the best food.

Stayed in June 2024

Air conditioner very old and slightly disturbing air. Shoalmost no water from showers

Very friendly and helpful staff

Stayed in May 2024

The staff was great and we enjoyed the restaurant.

Stayed in February 2024

The bathroom needs an update.

Perfect location for birding activities in the morning Very good breakfast/dinner and kind staff. We overall enjoyed the atmosphere of that place in Rio Lagartos.

Stayed in March 2024

it was windy, cold and raining, but that is not something a hotel is responsible for :)

Perfect view on a lagoon!

Stayed in February 2024

It would have been nice to have a couple of small chairs in the room. There was only one outside on tiny balcony

Nice little hotel right on the estuary. all rooms have a view. The food is very good in the restaurant and there is a generous cooked breakfast included. It was very chilly and windy when we were there so we couldn’t go out on the water, but there is a very nice man across the road who does tours. We spoke with him. The woman at the front desk can direct you. We went to Los Colorados with our car rather than go on water but didn’t really see pink salt area because it was too cloudy. This is a very cute town too

Stayed in January 2024

Hot water for showers.

The view from our room across the lagoon was great. Convenient to walk around Rio Lagartos town. While we didn't use the pool, it looked great. Also, the restaurant was very good, serving local seafood. Outdoor dining and bar by the pool.

Stayed in February 2024

Room could have used a second chair. As place is on the street and water, there are motorbikes, engine noises, and down in restaurant and or maybe nearby loud music till rather late. Dogs barking. Well this is what we usually find in so called sleepy towns😀

There is a beautiful view of the estuary from the window, and it was Fun to watch the fishermen and bird. The staff are very nice and helpful. We had both breakfast and lunch there and both were excellent. Nice bathroom and good bed. Unfortunately there was a little cold snap so we didn’t get to enjoy the outdoor areas. There is a very nice man across the road at Meme tours who we discussed going out on boat excursion but we ended up not going because it was chilly and we are wimps. Ahis price seemed fair compared to other operators we used in the past . We ended up driving out to Los Caolorados town instead and looked at some of the beaches and the pink water there. A very cute little nearby place to visit

Stayed in January 2024

Not much vegetarian options in the menu but it seemed like that’s the best we could get in the entire rio lagartos.

Great location, right in front the bio reserve and boat tours. Sunset and sunrise were gorgeous. Short 20mins drive to pink crystalizer. Liked the view from sea facing rooms with huge glass windows.

Stayed in December 2023

The dog was barking and waking us up few times in the night. It seems like the dog was in one of the rooms, i dobt know. Breakfast could be a bit better, not only croissant, but maybe eggs. Abd the toilet was not working properly.

Everything was great.the location is near the water and close do sunset. Dinner was fantastic.

Stayed in December 2023

Breakfast smallish. Room needs painting and new furniture.

Great bed. Excellent restaurant. Beautiful view

Stayed in December 2023

Water pressure is horrible, water is smelly, old fashioned furniture in the room

Staff was very friendly and helpful but didn't speak much or no English at all... The room had a nice view to the lagoon, dinner was very tasty

Stayed in October 2023

A tapping sound at night in the room for about 8 hours that we couldn't rest

The all complex was nice end cozy

Stayed in October 2023

However lots of things went wrong. The shower/bath was clogged in both our rooms and even after cleaning the water still did not drain at all. The internet at TV in the rooms was no.n existent.

The Hotel on first glance was fine and location was right by the pier. The view from the balcony was brilliant but the port is dirty and smells, so not a pleasant sight. The people working there were very nice. The food and frozen margaritas in the restaurant were excellent. Don’t miss the pulpo ceviche and Filet mignon.

Stayed in August 2023

Some parts of the hotel and our room felt a bit old, but nothing major

Great location, right next to the sea Had an aircon, parking right by the entrance. The food and cocktails at the restaurant were great too. Helpful staff.

Stayed in May 2023