Shower wouldn’t drain for hours. Lock on the door broken

Location was great

Stayed in February 2025

The people were very friendly the beach was great

Stayed in February 2025

The bed pillows could be a little more comfortable.

Close walking to many restaurants and shops

Stayed in February 2025

the facilities are old, pool tiles are all over the bottom of the pool, restaurant staffs are overworked thus unfriendly, the quality of the food on buffet is poor and the only ala carte menu is at the pool - limited food options

beach front, clean room

Stayed in January 2025

The mini-fridge did not work and the property's age showed.

Beach views, pool, hot tub, time to relax.

Stayed in January 2025

Old premises, needs some work done Staff friendly but language barrier as they were not really fluent in English

Location on the beach

Stayed in January 2025

Very dated. Shower was awful. Pillows very uncomfortable.

Location is amazing.

Stayed in January 2025

Room smelled terrible. Walls paper thin so you hear everything. Shower didn’t drain. Only buffet style meals. I found metal in my eggs. All but one cornhole bags destroyed. Doors to room are black from peoples’ grime. Pillows should all be burned and replaced with normal pillows and not bags of concrete.

On the beach near the Reserva Ecológica Municipal Esteró de San José del Cabo/Playa Del Estero which is excellent for bird watching. Free parking and fairly easy to get to from the airport if you have your own car. Huge shower with good water pressure and warm water.

Stayed in January 2025

The staff was good but I felt they did not go above and beyond. For example, when I arrived at the hotel. There was nobody there to greet. Nobody helped me take my luggage to the lobby. The check in was smooth but they left me to figure out things on my own. For example, where is the pool, how to get around, lunch/breakfast hours. These are the most common things you should be explaining to the guests at minimum. I called them 3 times few days before the arrival, they would put me on hold for 3-4 minutes and then just hang up. They did not promply respond to questions I asked before my arrival via booking.com app despite repeated messages. nobody told us that the dinner reservation was needed on the Christmas Eve. There was a clear communication gap. Luckily we had planned something else for that day or else it would have been an issue. The rooms were decently clean. On some days we did not get hot water in the shower. The wifi would disconnect automatically after a few hours, you will be asked to login again. I have had much experience with all-inclusives in the past at other places.

Location is great. It's right on the beach. The beach is not swimmable in December though because of the current. There are only a handful of swimmable beaches in Cabo. The beach was clean and beautiful. However other restaurants and cafes are at least 15-20 mins walk. Service at the bar and pool was good. They have a smaller buffet compared to other hotels, but food was good. We did not get bored.

Stayed in December 2024

Jacuzzi operational

Good breakfasts

Stayed in December 2024

Near the ocean

Very good

Stayed in December 2024

Smells old, closed restaurant, bad attitude front desk

location

Stayed in December 2024

In dire need of renovation. Rooms are musty smelling and dirty. Food is terrible. Linens and pillows uncomfortable. Key system barely works. Pool isn’t heated.

It’s on the water and is reasonably priced Staff was friendly and helpful

Stayed in December 2024

The beds and pillows were not comfortable and it didn’t have a hot pool to use after sunset.

It was on the beach

Stayed in December 2024

Rooms were very dated, tile dirty, chairs stained. Could use a total renovation. The restaurant served only buffet style and the dinner at $25 a head was so bad. Breakfast was ok though.

On the beach nice courtyard and pool.

Stayed in December 2024

The food was not great it was average at the best drinks were horrible low cost alcohol. Food and Drinks to costly for the quality of both

Clean on the beach

Stayed in December 2024

This old hotel hasn't been upgraded and it looks and feels dirty and shabby. Also, they used to offer a free breakfast but not anymore. Really what you are paying fir is beach access. Too bad they don't offer anything else.

The only good thing about this hotel is the beach..

Stayed in November 2024

The key had a malfunction…staff helped and gave us new key

Beach and pool

Stayed in November 2024

The abrupt approach of the time share seller I had to ask who was doing the check in, her or the person in front office who kept quiet all the time. when guess arrive there is no bell boy to help with luggage

cleaning lady was great, kept the room neat.

Stayed in November 2024

The property was old looking needs to be updated pool is horrible missing a lot of tiles. Bar has very few selection no type of entertainment. Lobby lights off looks very lonely

The landscape was ok .

Stayed in November 2024

DO NOT STAY HERE! We are here now… we have called to get the refrigerator fixed.. NOBODY SHOWS UP… We went to the restaurant for dinner… CLOSED… Decided to get room service.. NO MENU… we called TWICE! The first time they told us someone would come with a menu. NOBODY shows up. NOW I called and they told me to come to the lobby to get a menu… I said “I wouldn’t need room service if I had to come to the lobby “ (where the restaurant is at!)… she hung up on me. 2 hours later, the refrigerator is still not working. Oh…, and every time you use the restroom the toilet has a LOUD screeching noise. If we weren’t flying out early AM we would definitely switch hotels!

Stayed in November 2024

The shower sliding door in was dirty and we had no fridge or microwave. I saw a big coach roach in my room. Pool needed an upgrade too. The closet doors were awful too.

It’s cozy but needs an upgrade asap. Personal was friendly but who was great was Rocio from concierge.

Stayed in June 2024

The jacuzzi was not warm. The Rec center was closed.

Stayed in June 2024

A little difficult to find. GPS helpful.

Perfect in town beach location.

Stayed in June 2024