I loved everything about the property.

The property was clean and beautiful.

Stayed in March 2025

Went with a group of 16 people for my 40th birthday, we all had the best time.

Stayed in March 2025

I am no foodie but tbh the food was mot good. There were tons of options but if food IS your thing, this is not the place to go.

The staff were wonderful. The pools and grounds were beautiful.

Stayed in March 2025

Everything was excellent.

Staff is very friendly. The food was very fresh and tasty! very clean .

Stayed in March 2025

The food wasn't that great but the amazing staff made up for that

The property was not extremely clean and updated

Stayed in March 2025

Nothing at all, can’t complain about anything.

Facilities were amazing, hotel was modern and clean. Great restaurants to choose from too. The pools were great and staff very attentive

Stayed in March 2025

Clean, spacious, amazing service.

Stayed in March 2025

It was amazing, well maintained & great views! Very relaxing.

Stayed in March 2025

Booked a Junior Suite with King Bed - at check in all they had was a room with two twin beds facing a busy highway. We were promised a room change by 12 p.m. the next day and they were able to do it but it took until 4 p.m. which resulted in a wasted afternoon sitting in the lobby. The lobby bar and the 2nd floor lounge were both EXTREMELY loud - I mean rock concert loud - when full. The acoustics were atrocious. We retreated to our room because there wasn’t anywhere to enjoy a cocktail in a low key atmosphere. It’s a shame they shut down the bar down by the pools so early. That would be a special place to watch the sunset and listen to the waves. Went to one show at La Latina theater, if you could call it a show: a couple Elvis videos and a trivia contest with 10+ questions about the ancient Nordic rock group ABBA. Lame is the only way to describe that entertainment.

Breakfast Buffett received “excellent” from my wife while I rated it “pretty good”. My wife loved the fresh fruit, oatmeal, omelettes, and juices. I gravitated toward the usual breakfast meats and potatoes. My only knock is the same fare became a bit boring after Day 5. The night meal options were varied and all good. Italian was 6-7 out of 10. Krystal ranked 9-10. Steakhouse 9-10. Asian was 7-8 (we don’t speak Spanish so it was a bit difficult to understand the waiter trying to explain exactly what each Asian dish was). We’ve been to 20+ resorts in our travels and I would have to say the food at this Riu Palace ranked “above average”. Cleanliness was evident everywhere and greatly appreciated, probably on par with the best of our resort stays.

Stayed in February 2025

There were a few maintenance issues and odd smells in the halls, but they addressed them quickly.

It was very clean and the location was great!

Stayed in February 2025

The amenities in the bathroom were not enough or some not there. This can be improved

The food was amazing. The beach was lovely. I enjoyed everything about the hotel. The staff was wonderful. Will come back for sure

Stayed in January 2025

Food isn't the greatest, but still had some very delicious options

Location, level of service while on site, cleanliness, activities

Stayed in February 2025

Nothing

Staff was very nice

Stayed in February 2025

The Steak restaurant meat was not up to our expectations. Very tough and net as favorable as expected. Great service and mediocre food.

All of the staff were personable, professional, competent and VERY efficient. The acrobat and Abba presentations were AMAZING!! Breakfast, lobby bar, pool bar, Italian restaurant and Mexican restaurant were all very good!!

Stayed in February 2025

i wish we have more food operations

it’s pretty new building which is great and beautiful design

Stayed in January 2025

The service, the room, and food

Stayed in January 2025

The bed is really soft and moving like a piece of jelly

Good food sortiment, the beach is beautiful, the rooms are spacious

Stayed in January 2025

There were no earbuds in the room

Food amazing. Pools and the access to the beach excellent. Staff outstanding

Stayed in January 2025

Small beefs: Chilly room- tried to up the temperature but it took forever to come up and would reset repeatedly to a low temperature. While there was a good selection, sometimes the food and desserts in the buffet were undercooked.

Loved the Riu parties, other entertainment, the beach and pools. Room was great too. Overall would highly recommend it.

Stayed in December 2024

the bathroom water is not hot enough. only one day (Christmas day) the water was good (hotter), rest of days were not hot enough

location to the beach

Stayed in December 2024

The only complaint is my back did not do well on the bed. I didn’t like the spring mattress. Other than that, absolutely nothing comes to mind.

Truly everything. The staff was so diligent and friendly, the facilities was sparkling clean the entire time, room service was quick, the view couldn’t be beat. The Christmas Eve feast was the most amazing experience. I am in love with this place!

Stayed in December 2024

Great facility, great bar, very clean, very good entertainment. Food was pretty good.

Stayed in December 2024

Not much,

Super-friendly staff, up-to-date facilities and wonderful services

Stayed in December 2024

The cleaning crew would bother you twice a day about if your room needed tidying up. I found it odd if you had it cleaned in the morning they would come back in the evening and ask again. I don't know why. It wasnt a terrible thing but that's one thing I can think of. The wifi didnt work on the first night, but nobody told me you pretty much have to connect your phone in the lobby first before trying in the room. I was on a higher level so it's possible this also was a factor.

The buffet was far better than any of the themed restaurants. And with the buffet changing every night it was such a treat to see what they cooked up. Better than any Vegas buffet I have ever endured.

Stayed in December 2024