Paseo Xaman - Ha Manzana1, Fracc Playacar, 77710 Playa del Carmen, Mexico
#5 of 248 hotels in Playa del Carmen
Guests' ChoiceBased on 137 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.4
Value for money
8.5
Free Wifi
8.1
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End of dialog contentReviewed: April 9, 2025
Olga
UkraineI prolonged my stay in Palmaïa twice. It’s a magic place with a deep healing process and a lot of pleasure.
Stayed in March 2025
Reviewed: April 6, 2025
Renee
United StatesIf you are looking for a spiritual wellness vacation. This is your spot! I'm plant based and the menu caters to those who live in a plant based lifestyle. Which is hard to find when vacationing. They do have meat option meals. This is a relaxation resort. If you want to party, this is not the place. It is expensive. Start saving...lollll. Well worth it!
Stayed in April 2025
Reviewed: April 6, 2025
Olga
UkraineThis place is sanctuary and luxury. Best therapists, best food, best treatments, best healing practices.
Stayed in March 2025
Reviewed: March 16, 2025
Sheri
CanadaNothing! This property exceeded my expectations
The property was absolutely beautiful. The beach was stunning ! The facilities were thoughtfully and beautifully laid out. Use of wood and all natural materials! The wellness activities were transformative. The staff ALL were hardworking , beautiful and welcoming souls
Stayed in March 2025
Reviewed: March 2, 2025
Rebbecca
United KingdomEverything. Absolute heaven. I never go anywhere twice but we’ll be back!
Stayed in January 2025
Reviewed: February 28, 2025
Hanna
United StatesCould have had more program - the yoga sessions etc got a bit crowded at times. We chose this place specifically for vegan food, and so it was a bit disappointing so many of the staff talked about eating animals, not being vegan, etc. with us. (But - all the vegan food was AMAZING, all the menus were AMAZING, plate size was perfect, loved all the different restaurants, and all staff were incredibly friendly and provided awesome service).
LOVED our stay. Amazing staff, amazing food, amazing facilities, WONDERFUL beach and jungle, wonderful locations for yoga and pranayama.
Stayed in February 2025
Reviewed: February 22, 2025
Tereza
GermanyThe resort is supposed to be 5 Stars but the service is not consistently 5 stars - while the receptionists and the buggy drivers are absolutely awesome, the service at some of the restaurants is not where it shiuld be (esp Su Casa is extremely slow and random - eg needed 20min every morning to get water and coffee and get someone to order breakfast - it is a pity as the location is absolutely stunning). The food offering for non-vegan kids could be improved too. A more tangible concierge service should be offered sat 5 stars place. Also the awesome beach bar is underutilized esp in the evening.
The location and the set up is unquie; even though it is a resort, one has the feeling of remoteness somewhere in the jungle while having exquisite restaurants and bars in terms of design and scenery. The offering of yoga or various meditation classes is great and the food is super healthy / clean (though not always tasty), which we loved.
Stayed in February 2025
Reviewed: February 17, 2025
Rathna
United StatesContinue to invest and improve on the classes/sessions offered. We enjoyed these classes and I don't want the hotel to lose sight that this is a very important aspect of our stay.
LOVE Palmaia - the experience was incredible! Enjoyed all the sessions (especially Pranyama and Yoga)! This is vegetarian HEAVEN and as someone who finds other all-inclusives mediocre when it comes to food for vegetarians, this really is the BEST - Food is DELICIOUS! Beach is beautiful and property is well maintained! Would definitely go back!
Stayed in January 2025
Reviewed: February 16, 2025
Dianne
United KingdomNothing
Very thoughtfully designed with comfort of guests always priority. Food so fresh healthy and delicious. Cocktails on the beach amazing.
Stayed in February 2025
Reviewed: February 14, 2025
Sebastian
GermanyGreat vegan food. Our seaside view was breathtaking. All of the staff was so friendly and welcoming. Lovely, thoughtful activities program.
Stayed in February 2025
Reviewed: February 8, 2025
Liliana
United KingdomNothing, everything was perfect
If we could give this property 100 rating we would. It was absolutely amazing!! We aren't vegetarian but could become one with the amazing vegetarian offer of PalmAiA! In particular the tacos truck!! But it was also great that they offered non veg alternatives. The location is amazing, the beach is perfect, the facilities are just incredible whilst preserving the natural landscape where they reside! The daily classes where spectacular, we loved each and every single one of them, and the locations in the middle of the jungle or at the beach were just magical. The staff were extremely friendly and always keen to help. And the manager was also so nice and approachable anywhere we met him! Honestly I would 1000% recommend, we left recharged, re-energised and with our tummies happy!
Stayed in January 2025
Reviewed: January 26, 2025
Caroline
United StatesIt was a little expensive as I personally don’t eat enough to justify the cost of most all inclusive resorts.
Rooms were spacious and the swim out options were great. The wellness classes (yoga, meditation, art) were great. Service was fantastic all around .
Stayed in January 2025
Reviewed: January 23, 2025
Icaro
SwedenOnly one very minor thing: the bicycles were not functioning well and even without breaks. For such a perfect place, with luxurious standards this was a minus. To be honest it was better to not even have them there until you relate them.
Everything. Difficult to even give some constructive feedback. The whole complex is beautiful, food variety, quality and healthy/ taste balance is incredible, the staff is over prepared and kind. Beach bar was great, the coffe place. On top, this is a vegan paradise, but perfect if you simply want to eat healthy tasteful food. The concept of architected of life is great, but could include some other activities not so focused on healing e.g. the drawing was wonderful, the yoga too. Maybe some group training could the nice?
Stayed in January 2025
Reviewed: January 22, 2025
Tereza
Czech RepublicI had an absolutely wonderful stay at this hotel! The food and drinks were exceptional – every meal was a culinary delight, and I appreciated the variety of vegan options available. It was so refreshing to see such attention to diverse dietary preferences. Amazing staff. The beach was stunning – beautifully maintained, clean, and perfect for relaxing or enjoying a peaceful stroll. The hotel itself is gorgeous, with a well-thought-out design and immaculate upkeep that made our stay even more enjoyable. While everything about the hotel exceeded my expectations, I would not recommend the spa services. I booked a manicure with gel polish, but unfortunately, the experience was disappointing. Spa staff damaged my nails, which was frustrating. However, this is not the hotel’s fault. I left the hotel feeling incredibly satisfied and can’t wait to return. It’s a place I would highly recommend to anyone seeking excellent service, delicious food, and a stunning location!
Stayed in January 2025
Reviewed: January 20, 2025
Ellen
United StatesSometimes it took a while to get food and drinks.
It was beautiful, and the healthy concept was a delight.
Stayed in January 2025
Reviewed: January 18, 2025
Anastasia
ChileI would add more non vegan options
Everything!
Stayed in January 2025
Reviewed: January 11, 2025
Nadine
GermanyLoved all 🩵
Beautiful property overall: beautiful rooms, amazing beach and outstanding facilities
Stayed in January 2025
Reviewed: January 8, 2025
Marie
SwedenIt was just very good. I have been a venue finder of special hotels/resortsin the world and it is difficult to find a place so beautiful and the high quality of food and drinks . Can stay there as health retreat or a family holiday. Everything is high quality.
Stayed in December 2024
Reviewed: November 16, 2024
Tatiana
CanadaThe same menu in restaurants every day . Noisy a/c in the room.
I wasn't ready for vegan oriented food. But I liked it ! Deliciously cooked and beautifully served . Restaurants are very good and perfect staff ! Nomadic Guides ! Unforgettable service ! Oscar and Esteban were amazing Guys !
Stayed in November 2024
Reviewed: November 9, 2024
Amber
AustraliaHaving to leave 😭
Everything was perfect. This is the best place on earth.
Stayed in November 2024
Reviewed: October 17, 2024
Fran
United KingdomNothing
Such a beautiful hotel! Facilities are just wonderful, the daily wellness programme offers a wide choice of options including yoga, sound baths, mindfulness classes. Food is fabulous, we are not vegan and there was lots of options to add in protien. Staff are exceptional, so many to mention, but especially Reyes who kept us topped up with drinks at the beach, Kassandra, our Nomadic guide, and the restaurant staff, Luis, Domingo, Juan and Blass! Plus many more! All staff are what really make this hotel, would definitely return if we get the chance.
Stayed in October 2024
Reviewed: October 16, 2024
Jessica
United StatesNot many amenities. Limited menu options at restaurants
The location is amazin. The beach is beautiful
Stayed in October 2024
Reviewed: October 5, 2024
Piervalerio
United StatesIn a few words, the best resort I have stayed in so far. Everything is designed with attention to the minimal detail.
Stayed in October 2024
Reviewed: September 30, 2024
Katherine
United StatesThe classes are awesome, the people are amazing, and the food is delicious. Most importantly, the return to self that this place enables is extremely unique. I've been twice and it will continue to be part of my self-care for the rest of my journey! Thank you to everyone that makes this place magic.
Stayed in September 2024
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