Avenida del Mar, 1910, 82017 Mazatlán, Mexico
#56 of 84 hotels in Mazatlán
Guests' ChoiceBased on 55 hotel reviews
8.1Cleanliness
8.0
Comfort
7.9
Location
9.1
Facilities
7.6
Staff
8.2
Value for money
8.0
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 16, 2025
Efrain
United StatesThe wifi kept coming and going!
The view was amazing!
Stayed in February 2025
Reviewed: January 26, 2025
Daniel
United StatesThe building,rooms furnishing s need a refresh. Furniture pool furniture are worn out and dirty Rooms are clean but need a deep cleaning and painting
Good location. Great staff Excellent breakfast brunch in next door restaurant
Stayed in January 2025
Reviewed: January 7, 2025
Gricelda
United StatesThe bedsheets were dirty and door did not lock properly
Location
Stayed in January 2025
Reviewed: November 13, 2023
Adam
BelgiumVery weak wifi
Basic, but nice and clean hotel with a decent poo. Good location, weak wifi.
Stayed in November 2023
Reviewed: November 12, 2023
Villarreal
Mexicored wi fi
costo beneficio
Stayed in November 2023
Reviewed: June 29, 2023
Anthony
United StatesRooms near swimming pool
Pleasant staff, large rooms climatzed. I have been staying here when in Mazatlan since 2008
Stayed in June 2023
Reviewed: March 30, 2023
Nunez
United StatesThe pool was out of service, and we had no idea before booking. The latch on the shower door was rusty and did not work; Luckily, it stayed closed. We noticed a black curly hair on the table right when we first walked into the room. Although the towels were clean, they seemed a bit old.
The staff was friendly and accommodating. I loved being right by the beach. It was a good value for basic comfort and location. Our room was clean for the most part, and it had a lovely view. The beds were really comfortable. The sheets and towels were clean. Housekeeping refreshed our room while we were gone. There's an Oxxo nearby that we found convenient. We appreciated the FREE parking and Wi-Fi.
Stayed in March 2023
Reviewed: March 9, 2023
Cruz
United StatesThe jacuzzi wasn’t on.
The ocean from view, the pool and it was at a great location.
Stayed in March 2023
Reviewed: January 10, 2023
Consuelo
MexicoIt’s been a long time since they put any money into the property.
The location is perfect. We had an early dip in the ocean and pool which was great, our son had a blast. We would book here again.
Stayed in January 2023
Reviewed: January 5, 2023
Mariana
GermanyThe hotel looks quite old and out of shape, the cleaning was also not good (we found hairs in the sink as we just arrived).
Good location relatively good price.
Stayed in January 2023
Reviewed: December 20, 2022
Juan
United StatesMy room was next to a kitchen.
Location
Stayed in December 2022
Reviewed: June 22, 2022
Rubbie
United StatesI wasn’t able to lock my room during my stay. the lock didn’t work. the morning front desk guy was extremely rude. he should be fired and that place would be much better his name is David. there is the night guy he is very sweet and helpful. I couldn’t reach my AC and when I needed it on before checking out the rude guy never turned it on. there was an old boxed tv. the wifi didn’t reach the room I was on the third floor I would go down to get wifi.
the property is in a good location. i has a lot of parking that is fenced and is locked at night. they have a day and night person. the pool is cleaned everyday. nice ppl who are on vacation stay there with their kids. nice architectural design.
Stayed in June 2022
Reviewed: July 8, 2024
Juan
United StatesI love everything
Very nice location
Stayed in June 2024
Reviewed: June 24, 2024
Luis
United StatesLocation 👍🏼 Comfortable 👍🏼 Clean 👍🏼 Staff receptionist 💯👍🏼 Cleaning staff 👎🏼👎🏼 👎🏼 we have a vape, brand new Nike shorts and a pair of pink crocks magically disappeared 👎🏼👎🏼👎🏼
Stayed in June 2024
Reviewed: June 11, 2024
Cuellar
United StatesPool can get crowded
Close to beach
Stayed in June 2024
Reviewed: May 17, 2024
Eri
United StatesRoom view and parking. Friendly staff and pool.
Stayed in May 2024
Reviewed: March 5, 2024
Luis
United StatesOver price for the property quality
Not
Stayed in March 2024
Reviewed: January 12, 2024
Ulises
United StatesWell the Hotel was in really bad shape. I was dissappointed at how run down the Hotel was. We had a large group of us 8 rooms total and i was a bit embarrassed at the condition after i had said how great the Hotel was. The elevator was out and with small kids and a stroller it was a challenge getting up and down
Location. I have stayed here several times and the location is perfect. I like the beach front location
Stayed in December 2023
Reviewed: December 29, 2023
Elviz
United StatesUnfortunately the stay here was not good at all. The location is great but the service is horrible. The smell of the rooms was not a clean smell. I had four rooms they were all the same. The most unsatisfying thing of all was that iteams were missing after they had came to do room service. That to us was the straw that broke the camels back. Unfortunately two of these rooms had iteams taken a blow dryer some hair treatments and skin treatment lotions. When repotting the issues the only thing they told me was that was not common and they spoke with the lady who did the room service and she denied everything (absolutely) to conclude with all this find another place to stay there many more other places learn from my experience. Take care people ✌️
The location is great. Close to beach walking distance to various spots.
Stayed in December 2023
Reviewed: October 31, 2023
Alejandro
MexicoElevator not functioning, they request a $300 pesos deposit for remotes of the tv and air conditioning, however it has to be only i'm cash otherwise they will leave you without them. Property pictures did not matched with reality. The beach palapas are not supervised by any hotel staff and we we're harrased from the locals and asked us money while spending time there in order to use the beach palapas
The only pro was the bien, however the noise from the Malecon on the weekend was pretty heavy until 3am
Stayed in October 2023
Reviewed: July 1, 2023
Duran
MexicoI didnt like how dirty the pool was I didn't like how dirty the bath room was and there was alot of obviously notice able patched holes it was kinda nasty
I liked the fact that the beach was 150 feet away
Stayed in June 2023
Reviewed: March 1, 2023
Alexander
Mexiconothing
everything
Stayed in January 2023
Reviewed: February 27, 2023
Robert
CanadaThey have loudspeakers by the pool playing ranchero music. It was very loud, but made worse by some drunk women who were singing along, at the top of their lungs and off key. I spoke to the woman at the desk at about 10 PM, and the volume went down a little bit. Then, at 5 AM, there was a drunk man yelling in the hallway. I chose this place because it's close to the bus station, and I got a good price from booking.com. There are better options available in this area.
Stayed in January 2023
Reviewed: January 18, 2023
Beverley
CanadaThe noise.could never get to sleep, there was no coffee maker so you had to buy it from the adjoing resurant which of course would overcharge you, no mini fridge , and the pool was overcroweded with lots of locals that dropped in for a swim!! Good for a night if your desperate!
The veiw
Stayed in January 2023
Showing 1 - 25
Porto De Galinhas, Brazil
Ganges, Canada
Châtres, France
Tokyo, Japan
Barcelona, Spain
Rinken, Germany
Rab, Croatia
Smithfield, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content