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  5. Reviews of Hotel Sands Arenas

Reviews of Hotel Sands Arenas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida del Mar, 1910, 82017 Mazatlán, Mexico

#56 of 84 hotels in Mazatlán

Guests' Choice

Review Score

Based on 55 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    8.0

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 16, 2025

    7.0
    Good
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wifi kept coming and going!

    The view was amazing!

    Stayed in February 2025

  • Reviewed: January 26, 2025

    7.0
    Adequate place to retire to after a day of sightseeing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The building,rooms furnishing s need a refresh. Furniture pool furniture are worn out and dirty Rooms are clean but need a deep cleaning and painting

    Good location. Great staff Excellent breakfast brunch in next door restaurant

    Stayed in January 2025

  • Reviewed: January 7, 2025

    7.0
    Decent place for price
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bedsheets were dirty and door did not lock properly

    Location

    Stayed in January 2025

  • Reviewed: November 13, 2023

    8.0
    Nice hotel in good location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Very weak wifi

    Basic, but nice and clean hotel with a decent poo. Good location, weak wifi.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    placentera
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    red wi fi

    costo beneficio

    Stayed in November 2023

  • Reviewed: June 29, 2023

    9.0
    Basic comfort
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms near swimming pool

    Pleasant staff, large rooms climatzed. I have been staying here when in Mazatlan since 2008

    Stayed in June 2023

  • Reviewed: March 30, 2023

    8.0
    Good for basic comfort. Could use improvements.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was out of service, and we had no idea before booking. The latch on the shower door was rusty and did not work; Luckily, it stayed closed. We noticed a black curly hair on the table right when we first walked into the room. Although the towels were clean, they seemed a bit old.

    The staff was friendly and accommodating. I loved being right by the beach. It was a good value for basic comfort and location. Our room was clean for the most part, and it had a lovely view. The beds were really comfortable. The sheets and towels were clean. Housekeeping refreshed our room while we were gone. There's an Oxxo nearby that we found convenient. We appreciated the FREE parking and Wi-Fi.

    Stayed in March 2023

  • Reviewed: March 9, 2023

    9.0
    It was a very great experience at this hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The jacuzzi wasn’t on.

    The ocean from view, the pool and it was at a great location.

    Stayed in March 2023

  • Reviewed: January 10, 2023

    8.0
    Great location. will book here again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It’s been a long time since they put any money into the property.

    The location is perfect. We had an early dip in the ocean and pool which was great, our son had a blast. We would book here again.

    Stayed in January 2023

  • Reviewed: January 5, 2023

    7.0
    Good location at a reasonable price, quite low key.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel looks quite old and out of shape, the cleaning was also not good (we found hairs in the sink as we just arrived).

    Good location relatively good price.

    Stayed in January 2023

  • Reviewed: December 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was next to a kitchen.

    Location

    Stayed in December 2022

  • Reviewed: June 22, 2022

    7.0
    bungalows that other Mexicans use for vacation
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn’t able to lock my room during my stay. the lock didn’t work. the morning front desk guy was extremely rude. he should be fired and that place would be much better his name is David. there is the night guy he is very sweet and helpful. I couldn’t reach my AC and when I needed it on before checking out the rude guy never turned it on. there was an old boxed tv. the wifi didn’t reach the room I was on the third floor I would go down to get wifi.

    the property is in a good location. i has a lot of parking that is fenced and is locked at night. they have a day and night person. the pool is cleaned everyday. nice ppl who are on vacation stay there with their kids. nice architectural design.

    Stayed in June 2022

  • Reviewed: July 8, 2024

    10
    Very comfortable location nice view to the ocean
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I love everything

    Very nice location

    Stayed in June 2024

  • Reviewed: June 24, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location 👍🏼 Comfortable 👍🏼 Clean 👍🏼 Staff receptionist 💯👍🏼 Cleaning staff 👎🏼👎🏼 👎🏼 we have a vape, brand new Nike shorts and a pair of pink crocks magically disappeared 👎🏼👎🏼👎🏼

    Stayed in June 2024

  • Reviewed: June 11, 2024

    10
    Solo traveler. Easy access to beach. Nice view of sunset.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool can get crowded

    Close to beach

    Stayed in June 2024

  • Reviewed: May 17, 2024

    10
    Good Value
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room view and parking. Friendly staff and pool.

    Stayed in May 2024

  • Reviewed: March 5, 2024

    1.0
    Not good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Over price for the property quality

    Not

    Stayed in March 2024

  • Reviewed: January 12, 2024

    4.0
    No comment
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Well the Hotel was in really bad shape. I was dissappointed at how run down the Hotel was. We had a large group of us 8 rooms total and i was a bit embarrassed at the condition after i had said how great the Hotel was. The elevator was out and with small kids and a stroller it was a challenge getting up and down

    Location. I have stayed here several times and the location is perfect. I like the beach front location

    Stayed in December 2023

  • Reviewed: December 29, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately the stay here was not good at all. The location is great but the service is horrible. The smell of the rooms was not a clean smell. I had four rooms they were all the same. The most unsatisfying thing of all was that iteams were missing after they had came to do room service. That to us was the straw that broke the camels back. Unfortunately two of these rooms had iteams taken a blow dryer some hair treatments and skin treatment lotions. When repotting the issues the only thing they told me was that was not common and they spoke with the lady who did the room service and she denied everything (absolutely) to conclude with all this find another place to stay there many more other places learn from my experience. Take care people ✌️

    The location is great. Close to beach walking distance to various spots.

    Stayed in December 2023

  • Reviewed: October 31, 2023

    1.0
    Terrible stay, no value for your money
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator not functioning, they request a $300 pesos deposit for remotes of the tv and air conditioning, however it has to be only i'm cash otherwise they will leave you without them. Property pictures did not matched with reality. The beach palapas are not supervised by any hotel staff and we we're harrased from the locals and asked us money while spending time there in order to use the beach palapas

    The only pro was the bien, however the noise from the Malecon on the weekend was pretty heavy until 3am

    Stayed in October 2023

  • Reviewed: July 1, 2023

    6.0
    mid
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt like how dirty the pool was I didn't like how dirty the bath room was and there was alot of obviously notice able patched holes it was kinda nasty

    I liked the fact that the beach was 150 feet away

    Stayed in June 2023

  • Reviewed: March 1, 2023

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything

    Stayed in January 2023

  • Reviewed: February 27, 2023

    4.0
    Too much noise.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    They have loudspeakers by the pool playing ranchero music. It was very loud, but made worse by some drunk women who were singing along, at the top of their lungs and off key. I spoke to the woman at the desk at about 10 PM, and the volume went down a little bit. Then, at 5 AM, there was a drunk man yelling in the hallway. I chose this place because it's close to the bus station, and I got a good price from booking.com. There are better options available in this area.

    Stayed in January 2023

  • Reviewed: January 18, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise.could never get to sleep, there was no coffee maker so you had to buy it from the adjoing resurant which of course would overcharge you, no mini fridge , and the pool was overcroweded with lots of locals that dropped in for a swim!! Good for a night if your desperate!

    The veiw

    Stayed in January 2023

Showing 1 - 25

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