I didn't stay long enough to enjoy more

The party ambiance was awesome

Stayed in April 2025

Staff helpful, only when pushed to do so, i.e. cleaning staff took my shoes and bathing suit from hanging on hook beside my locker. Reception was asked 3 times to look for my missing items. Finally found them! Not enough cooking utensils like peeler, cutting knives, coffee maker. Fridge to small, jammed full for amounts of people. Music too loud during the day.

Decent hostel but Tulum location much better. Pool is average size, kitchen workable but not much utensils like peeler, can opener or coffee maker.

Stayed in March 2025

The rooms with street room. The road is very noisy and you will hear every single car in your bed.

The rooms with lagoon view.

Stayed in March 2025

It’s the best place to stay in Cancun, you’ll never feel alone here.

Stayed in April 2025

I felt very safe in the female dorm; staff is extremely friendly; you can get clean towels as much as you want, fantastic after a day at the beach (which is across the street) to exchange the sandy towel; pool area is so cute and facing the less windy lagoon; happy hour drinks were delish; R-1 bus from Cancun Centro stops right in front of hotel; walking distance to ferry terminal Caracol to get to Isla Mujeres

Stayed in March 2025

The staff, the price, the pool, the happy hour

Stayed in March 2025

attracts some sketchy guests but they were dealt with promptly

room really comfortable and location great, cant beat price

Stayed in January 2025

Comparing Mayan Monkey Tulum with Cancun is tricky. I felt that the music was too loud, hard to hear and converse. Clean and comfortable, the pool was a bonus. The kitchen could use more utensils like cutting knives, peeler, spatula, hand towels, drinking glasses and mugs.

Stayed in March 2025

The music is obnoxious or at least it was for me and it was driving me crazy and I also don't like the idea of electrical lines hanging over the swimming pool because I think it's just an accident waiting to happen and if you wait long enough it will happen before you kill somebody

They could do a better job of keeping the rooms cleaner although I know they try and it's not easy with so many people coming and going it's a never-ending job but unfortunately the rooms need to be cleaner and the showers are always allowing water to go into the floor and it gets ugly and nasty and people store their personal cosmetics and toiletries on the counter as if it's their home and they hang their clothes in the shower rooms and leave them there And I feel that there should be a sign Forbidding Any of that to happen because You can't put Eight people in the same room And have one person take over The sink or the bathroom. It's absurd. Also the air conditioner is set to 24° and I think personally it should be set to 23°

Stayed in March 2025

They should provide locks for the lockers, I had to buy one once I was in the room. I didn't know that the lockers needed a lock and they never say anything about it in all the descriptions.

Location and the price

Stayed in February 2025

No free breakfast any more!!

I love it !!! The best place to stay in Cancun!! A nice hostel very friendly people very safe 😎😎♥️❤️

Stayed in March 2025

Kitchen was a disappointment, rather it was for a namesake only.

Excellent location on waterfront. A dip pool was a bonus. It serves excellent breakfast. The famous beach is right across the street with easy access. Bus stop just at the gate in case someone wants to use public transport.

Stayed in March 2025

Poor wifi

Location

Stayed in March 2025

They told me that breakfast is 10$, but at the reception it said 6$, she then removed the sign, probably she wanted to sell it to me more expensive. Music was too loud.

Very social hostel with music and even salsa classes. Great location next to a lake and 5min to the beach. Good professional vibes overall. Value option at hotel zone definitely.

Stayed in March 2025

The breakfast was cold and the showers could be cleaned a little more.

The staff were great. More specifically Dave who is an absolute sweetie and lovely to talk to. Miguel P had a great sense of humour and all the other staff were very friendly. The beds in 104 are very comfy.

Stayed in March 2025

Some of the facilities like the slide was not open, and the wifi cuts off frequently

very good location to everything like the beach, party zone, the bus, and food

Stayed in March 2025

Dorm rooms are bit damp and outdated.

Miguel was absolutely amazing team member and made you feel welcomed, supported and appreciated from beginning to end. Great activities to bring people together. Location is perfect.

Stayed in March 2025

Bathrooms, old lockers, staff

The location an view

Stayed in March 2025

Hmmm. Staff is a little bit more stiff. Not all though.

Location was pretty good. Near the beach and walking distance to almost everything you need in the area.

Stayed in March 2025

Nice to provide Latin dance classes and meals on site. Thank you for moving me to a quieter room, as the initial room I was offered was next to the restaurant and the sound insulation very poor in that room. But in the new room, it was quiet and comfortable.

Stayed in February 2025

I loved my stay with Mayan Monkey in Cancun so much that I ended up back there for another couple weeks before wrapping up my trip in Mexico. It’s a fun and social hostel with a good atmosphere, helpful staff and positive vibes. Dave, the tour organizer, was helpful as always and made sure we didn’t miss out on any of the hotel activities or special events along the club strip. Mayan Monkey makes you feel like you’re part of a big family, so be prepared to reroute your plans or push back your flights to spend more time with the amazing people you’ll meet here!

Stayed in February 2025

Mayan Monkey was the highlight of our trip in Mexico. It’s super close to the beach, restaurants and nightlife. The vibes there are amazing and the staff really look after you. Dave went above and beyond to make sure we had an incredible stay. He gave us a heap of travel tips and helped us to get tickets to local tours and the nightlife in the area. I lost my hat on a tour bus, but Dave went out of his way to track it down and made sure I got it back. If you're looking for a fun and social place to stay in Cancun, Mayan Monkey is the way to go.

Stayed in February 2025

Too loud, music doesn’t stop until midnight

Good location close to everything and friendly staffs. Daily activities are fun and free

Stayed in February 2025

Most of the activities they do never go through even if they say yes so if you’re staying in the hostel just because you want to do something they offer don’t do it as it gets cancelled most of the times unfortunately , also during breakfast they never give you the full deal, they always “forget” something

Very good located , clean , very big rooms and social area

Stayed in March 2025

The dorm room and particularly the shower and toilet floors were always dirty, wet or covered in wet sand. It was not horrible but it could easily be remedied by just mopping the floor more often or providing a mop in the room so guests have at least the chance to clean up after themselves.

While a bit on the higher price side for a hostel, it is good value for money. Comfortable dorm beds, with curtains and electricity outlets, AC in the room. Towels are provided. Very nice, chilled and well equipped hostel, bar/restaurant, chill area, small pool, co-working space, laundry room. Breakfast & food in general is very good and lots of choice for breakfast. Location right at the lagoon (with crocodiles) and opposite to one of the few public beach accesses is great. Bus stop in front. Restaurants & supermarkt in immediate neighbourhood. Staff is friendly and helpful, they offer hostel activities and turs (but I did not make use of that).

Stayed in February 2025