The loungers on beach and rooftop were always saved. We asked staff on our last day, and they helped us get an umbrella. It pays to ask for help.

Oceanfront, bedrooms made for great sleep, very modern. Kitchen had induction burners. Staff was AMAZING! Shout out to Eli and Valeria! They helped us have an amazing stay!

Stayed in March 2025

Shortage of beach beds compounded by greedy other guests claiming them from 6.30 am but often not appearing on the beach until midday. Hotel management should “unclaim” beds not used for 2 hours or claimed before 8.00 am but seem frightened to do so. Foul undrinkable coffee served with breakfast

Lovely and helpful staff Clean and comfortable accommodation Good location and great private beach

Stayed in March 2025

Kitchenette did not provide any utensils/plates/pots/glasses/kettle-had to ask for each item- Microwave not working (they could not fix)

Location-on the beach-

Stayed in February 2025

3 restaurants, 3 different billings, bar closes at 6pm, no liquor for room service, no cash accepted, apartments don’t have any kitchen equipment even if sold as fully equipped. One of the restaurant is not up to par with the hotel

Rooms are small apartments, some have nice views, staff mostly nice

Stayed in January 2025

Corridors needed a refurb

Location

Stayed in January 2025

Extra charges for the beach chairs

Location

Stayed in November 2024

There were some painting works in the corridors that make a bad smell

Everything. Very nice staff, great service, beautiful facility. The room was very big with a beautiful view on the see. The private beach was beautiful and comfortable. Food at the restaurant was great. There is a beautiful rooftop with an amazing view.

Stayed in August 2024

We loved our time at The Fives Oceanfront. The room was comfortable, the pools and beach area were lovely and the food was very good at the romarley beach bar (we didn’t try the other places). Everyone who worked there was great. Highly recommend! Would love to go back!

Stayed in August 2024

Staff was slow in general: to take the order in the restaurants, for checking in,… etc, but otherwise attentive. Food was not a highlight but there were some good surprises.

The facilities were the best, big rooms with very comfortable bed and pillows, beautiful rooftop swimming pool and views

Stayed in July 2024

Breakfast took an hour - they appeared to be short of staff and lots of customers were getting up to approach staff members. The Perspex panels around the rooftop pool were dirty which blocked some of the view. There were no items at all in the kitchenette, not even a knife or plate. After check in, my luggage did not arrive in my room. I ended up going to the front door to collect it myself.

I enjoyed the peaceful rooftop pool in contrast to the beach club below. The beach was cleaned of seaweed. The room was spacious and the bed comfy.

Stayed in July 2024

Everything was good

Staff very kind

Stayed in July 2024

Forced to do Sales Pitch!

Great Hotel, beautiful facility. Breakfast was OK. Did not like the set up for the sales pitch to buy in, but we did receive a very nice gift for going to it. Entertainment was great!! Appreciated the seagrass removal!

Stayed in May 2024

There are class A and class B guests, depending on the package they bought. I only had breakfast included, and I could see the difference in they way they treated all-inclusive guests. Breakfast is not a buffet, and service can be a bit slow and portions small. I could only order 2 things off the menu. It was my birthday, and I communicated it before my arrival and at check-in. They never did anything about it. It's only when I told restaurant staff on the day that they were great about it and surprised me with a little celebration, which was actually super nice.

Fantastic hotel with spacious new bedrooms anc walking distance from the village. I felt safe and I loved walking on the beach. The hotel staff is so helpful and friendly.

Stayed in May 2024

Took a long time for check in, we didn’t get into the room until 4:30pm. The guy kept asking us about the timeshare lunch and it felt a bit pushy

Great hotel

Stayed in May 2024

Constant sales pitches from the staff trying to get you to book the timeshare “presentation” the alcoholic drinks taste watered down and the food in the RoMarley restaurant and the rooftop bar wasn’t great.

Room was nice , pool was nice , nice location quick walk to town but ask for bikes they will give you them for free.

Stayed in May 2024

The food was slightly disappointing but there were things on the menu I enjoyed.

The location was perfect and the staff were amazing! Especially Angel and Heriberto who anticipated our every need and made our trip 10 times better with their informed recommendations!

Stayed in April 2024

For the price, breakfast could have been better quality and more variation. We stayed three nights, for this it was fine. But on the third morning I was struggling to choose what to eat. The rooms had small kitchens, but there were no pans/pots, glasses or cutlery so you basically could not use them.

The rooms were big, the beachfront was really nice and the staff were extremely friendly! We really appreciated this.

Stayed in March 2024

The sargasso

Everything

Stayed in March 2024

It poured rain and was very windy. Red flags not he beach prevented everyone from swimming and lounging. Very little of the hotel was sheltered from the rain and wind. So you had to stay in your room.

Stayed in January 2024

Not enough sun beds on beach and drinks a bit expensive Disappointed we booked a junior suite with kitchen and then the kitchen contained no utensils, plates anything unless we paid extra for that facility. What is the point in having a kitchen

Great location, great view from our room and a great setting to walk or just chill. We had a junior suite which gave us lots of room and a kitchen which we couldn’t use completely. Staff very friendly and left you alone if you showed no interest in buying anything.

Stayed in February 2024

I had booked a partial oceanfront view and got a room tucked into a dark corner, with mainly a view to a wall and only a glimpse of the ocean when standing right by the edge of the balcony. Apparently I had pretty much the worst room in the hotel, on the ground floor, and all rooms above ground floor have a view. All balconies are not private, the partitions are see-through.

Lovely pools, great beach and rooftop bar, comfortable beds, nice beach which was kept clean of seaweed by the staff. Quiet place, very helpful staff. Free bicycles to borrow. Strong wifi.

Stayed in February 2024

When you arrive, you are approached by epic travelers, which is a pressured sales job to buy membership to other hotels they are associated with. they arrange a meeting with you which takes about two hours and then pressure you to spend $50,000. We had no idea what it was about, and it was the start of our trip, which made it uncomfortable and upsetting . It felt sleazy, and it was hard to trust the staff after that terrible experience . The hotel itself is gorgeous, the front desk, staff and servers are lovely. I highly suggest when epic travelers approach to you you just say no, and walk away and not get pulled in. Even though the hotel was great, we saw these people all week while we were at the hotel, and it was so upsetting to me. We probably would not go back.

It’s a beautiful property in a lovely town. Our room was gorgeous with a few of the ocean and a double bathtub on the balcony.

Stayed in February 2024

More sun beds on the beach needed.

Very nice hotel with super friendly staff that was very good with our kids. Nice breakfast. We liked the location and the area. Highly recommended for families!

Stayed in January 2024

The constant irritation of timeshare salesmen. First we had Sergio then we had Tony and then yet another one. I don’t want to be dogged by these people whilst trying to enjoy my holiday.

Facilities and beach

Stayed in January 2024