We loved it! Super clean, close to the center, hot water 24/7, fully equipped kitchen, great internet, excellent service and staff attention – 10 out of 10. We immediately felt at home. There's always coffee, tea, and cookies in the kitchen, and they let us check in early and check out a bit later. They even have ping pong! A wonderful place you'd want to come back to. Special thanks to the staff for their care and attention. 10/10

Stayed in April 2025

Everything was clean and tidy, the room very comfortable and spacious and the kitchen had everything we needed.

Stayed in April 2025

Excellent bed , wifi, location, shower & staff. Edgar/Edward was very helpful.

Stayed in March 2025

It can get pretty cold at night

Good hostel with a very furnished kitchen and super helpful stuff!

Stayed in February 2025

I throughly enjoyed my stay at this hostel. Jose was so helpful, allowed my to checkin early and checkout late. I extended my stay one more night just because of how good i felt. The facilities are also amazing. I would definetely come back again!

Stayed in February 2025

Location, ambiance, price

Stayed in February 2025

internet only in the yard

nicely decorated building, clean, use of kitchen, located near center, quiet, helpful owner, did bookings of tours and airport transfer for me. The cultural tour is recommendable.

Stayed in February 2025

Nice staff, super clean and chill hostel with good location, walking distance from everything important.

Stayed in February 2025

EVERYTHING WAS JIST WONDERFUL

This is absolutely the best hostel I have ever stayed in so far :) The place is so clean, comfy beds and the design of the house is just stunning. Always hot water, top clean bathrooms and shower. Wifi is really great!!! Wonderful connection. A great thing is you get a free coffee, tea, water, towel and you can make a laundry here as well. Edgard and Jose, who works here, they are amazing people. So helpful, always ready to give you an advice or recommendation. If you stay in San Cristobal, you definitely need to book this place ✨✨✨

Stayed in February 2025

I don’t rate a lot of hotel, this one deserve the best rate: everything was very clean, the bed new, and the owner very interesting and nice ! I hope every hotel would be equal

Stayed in February 2025

The best hostel I ever seen, it is a 5 stars very clean, has everything you need even laundry.100% recommended

Stayed in January 2025

Nothing.

Staff, cleanliness, public spaces were amongst the best. I liked everything and had a great Stay.

Stayed in January 2025

The location was just perfect and we were very pleased with the well equipped kitchen and the free coffee and tea. Everything is as clean as it can be and the owner is very attentive sweet and concerned with his guests well-being. We would definitely recommend staying at Tierra Alta!

Stayed in November 2024

staff, location, kitchen, beds, cleanliness.

Stayed in November 2024

Only an overnight stay nothing to dislike all was well salute to the staff

A lovely looking property with everything you need to be comfortable during your stay the kitchen immaculately clean beautiful new updated coffee machine and water dispensing machine hot and cold great shower new beds and mattresses warm cozy covers free coffee and tea and water a plus laid back comfortable really enjoyed this one

Stayed in November 2024

Nothing, it is just perfect!

The very welcoming atmosphere of this beautiful and very comfortable hostel is just amazing! Everything is so well taken care of and the staff Jose Luis and his son are so friendly and really caring for your well being. The cleanliness of the bathroom, the free use of the washing machine, the nice view on the roof overlooking the mountain area of San Cris. The kitchen is so well equiped and inviting to do your cooking, there is coffee and cookies and tea always available and a big fridge to store your stuff and spices you can use while preparing some food and the kitchen is super spacious and always clean! The hostal is a quiet heaven in a lovely side street of the more busy walking area. Staying in this hostel made my time in San Cristobal de las Casas a very memorable one. It was like being part of the family not a guest in a hostal. Thanks so much. Hope to visit again one day.

Stayed in October 2024

Everything is super clean and very well maintained. The owner is a very kind person and he is always willing to help you out.

Stayed in October 2024

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Best hostel we‘ve ever stayed in. Beautiful outside area lovely rooms and bathrooms. Showers are huge. Everything was built with sight for the details and with love. Very clean and nicest staff/owner you could imagine. Definitely stay here in san cristibal.

Stayed in August 2024

One day the warm water wasnt boiling hot and I like my showers to be around 48 degrees. Also I would assume those super soft blankets to the living room for extra comfort while watching movies.

I absolutely love it! I felt so at home and everything was immaculate. Staff The staff were incredibly helpful with everything, and spoke english as well as spanish! Laundry I loved that I could do my own laundry with no restrictions. I have a lot of hand-wash clothing, including satins, wool, and jeans, and it was such a relief to be able to wash everything properly without any damage. Some places have made my clothes smaller, but not here! Showers The warm showers were a blessing after traveling for months without them. They were impeccably clean! I once went in after a lady with long dark hair, and though her hair was left in the shower, I didn’t mind because everything else was spotless. Normally, I would freak out if I found a strand of hair that wasn’t mine. Working Spaces You can work anywhere - on the terraces, in the living room, or the eating area. There are plugs everywhere: outside, on the floors, in the walls, both high and low. Plus, there are two WiFi connections. The only downside is that the WiFi can become a bit slow when the hostel is very busy. Entertainment The TV room has a smart TV, and the pool table can be converted into a ping pong table and another game table I don’t know the name of. Location The hostel is conveniently located, making it easy to explore the surrounding area. There are plenty of restaurants nearby and you can book plenty of tours with the hostel for a good price! Ambiance The atmosphere is very relaxed and welcoming, perfect for unwinding after a long day of travel. Room Comfort The rooms are comfortable and clean, with cozy beds that ensure a good night’s sleep. Also the blankets are so soft! Food Options There are great food options available, and the kitchen facilities are well-maintained for those who prefer to cook their meals. Value for Money Considering all the amenities and the excellent service, this hostel provides great value for the price.

Stayed in August 2024

We LOVED this place. Definitely the nicest place we stayed in Mexico, the rooms are very nice considering how cheap it is. The common area is beautiful and the staff is very helpful. Location is great, just a block away from the Main Street. The hotel also helped us with some tours, cheaper than if you get them somewhere else. Definitely recommend this place!

Stayed in July 2024

Internet was poor. One of the showers, water would take long to go down the drain

They have blackout curtains. Good bed. Good water pressure. Hot water

Stayed in May 2024

Everything is amazing. Place feels like home. All saff is so frendly and helping with everything. Quite close to the historical center. I will be back for sure.

Stayed in May 2024

It's a great hostal. Excellent rooms. Great communal areas. Clean, good kitchen. Perfect location. Clean good bathroom with hot showers. One of the best hostal I've stayed in on ages.

Stayed in April 2024

nada

really beautiful, spacious property that’s been in operation for a few months. not a super social hostel, more private and tranquil. perfect if you’re looking for a place to relax or work. very comfy bed, well equipped kitchen, nice hot shower, clean bathroom, lots of areas to lounge and relax, attentive staff. i would definitely stay here again when in san cris!

Stayed in April 2024