Reviews of Hotel Turquesa Maya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Calle 56, 936, 77210 Felipe Carrillo Puerto, Mexico
#2 of 3 hotels in Felipe Carrillo Puerto
Guests' ChoiceReview Score
Based on 41 hotel reviews
6.8Score breakdown
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Cleanliness
7.3
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Comfort
7.0
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Location
7.2
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Facilities
6.5
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Staff
8.4
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Value for money
7.3
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Free Wifi
8.5
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Showing 1 - 25
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Reviewed: March 8, 2025
Anthony
United Kingdom12 Reviews8.0“Good value stay”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 1 night
No coffee making facilities in room. The restaurant was not operating when we were there.
Good location. The room is simple, but was very clean. The beds were very comfortable. It was much better than we expected and was good value for the price paid. Shower was good. The room was quiet. Staff were helpful, but it is useful to know a little Spanish.
Stayed in February 2025
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Reviewed: January 8, 2025
May
Israel21 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No hot water in the showers, a bit mold on the shower walls
Stayed for one night on the road Bed was comfortable Team was nice
Stayed in January 2025
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Reviewed: January 4, 2025
Sally
United States9 Reviews6.0“Good value for budget conscious, just-the-basics traveler.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Dated property. Sheets only, no blanket. Odor in bathroom very strong.
Great location. Excellent restaurant right across street. Staff very friendly and helpful. Felt comfortable leaving car parked overnight.
Stayed in January 2025
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Reviewed: December 5, 2024
John
United States7 Reviews6.0“Overall it was fine. I wish they had let us change the reservation date like most other hotels did.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
We got a flat tire en route and had to delay our arrival by one day. Some hotels were super accommodating and let us change the reservation night without a hitch, but the Hotel Turquesa Maya did not. No discounts, and allegedly cash only (despite signs on the building saying they accept card). I would have stayed somewhere else, but there weren't many other options late at night in the area.
The room was fine, it's a convenient location, and the staff were mostly friendly
Stayed in November 2024
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Reviewed: November 23, 2024
Donald
United States17 Reviews8.0“Great location, Nice staff”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 1 night
Needed blankets
Great staff, Very clean.
Stayed in November 2024
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Reviewed: March 15, 2024
Paul
Mexico1 review7.0Good- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean. Spacious. Friendly. The hotel office is basic amenities and is very well located on a main road just outside of town probably one of the better hotels in this small town in Quintana Roo.
Stayed in March 2024
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Reviewed: January 5, 2024
Jan
Canada17 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant wasn't open when we got there and not when we left either parking was small for me as I took 2 stalls to park there
It was clean
Stayed in January 2024
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Reviewed: May 17, 2023
Aleksandra_blanka
Poland85 Reviews6 helpful votes7.0“good enough for a quick stop on the road”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
no wifi in the room not a very nice surroundings quite noisy
accessible localization helpful staff, despite not speaking english
Stayed in February 2023
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Reviewed: April 11, 2023
Roy
United States2 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
no food, snacks, coffee available
none
Stayed in March 2023
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Reviewed: March 20, 2023
Fabian
Germany8 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Around the hotel are many dogs barking at night which makes sleeping very hard even with earplugs
The breakfast was one of the best we had on the trip. Very tasty eggs and toast and a big plate full of fruit
Stayed in March 2023
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Reviewed: March 19, 2023
Mascha
United States4 Reviews8.0Very Good- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
The room was very simple and clean. The staff was friendly and helpful. Be prepared for narrow stairs, no elevator. The integrated/adjacent breakfast restaurant has limited options and slow service. But the hotel is close to the downtown area with many dining options.
Stayed in March 2023
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Reviewed: March 2, 2023
James
United States42 Reviews6 helpful votes8.0“good value for an overnight”- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
no restaurant dogs fighting at 2 am, 3am, 4 am
friendly staff. Easy to find. Large room
Stayed in March 2023
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Reviewed: January 4, 2023
Brian
United States13 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff were very friendly and gave us advice about where to eat
Stayed in December 2022
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Reviewed: December 15, 2022
Ken
Canada3 Reviews8.0“Comfortable, safe and reasonably priced!”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
It took a bit of time for the shower water to get hot ... but it did, eventually.
Our rooms were clean and comfortable. The restaurant on site was cheerful and inexpensive, and the quality of our breakfast was great!
Stayed in December 2022
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Reviewed: December 12, 2022
Romina
New Zealand18 Reviews4 helpful votes8.0“great for a short stay, good value for the money you pay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
it was quite noisy at night and the toilet didn’t flash properly
it was central and the beds were comfortable
Stayed in December 2022
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Reviewed: September 24, 2022
Lukas
Germany34 Reviews9 helpful votes8.0“Budget stay in so so neighborhood with spacious rooms and friendly staff”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
The beds and especially the pillows were quite uncomfortable, so were the bedsheets. Also, the showerhead could be renewed. The neighborhood is not sketchy, but poor (not the fault of the hotel). We still felt safe. Parking included. Maybe repaint the hotel, not in pink.
Everything you need for a low price. The staff was really friendly and overall tried very hard to make our stay as pleasant as possible. The hotel provides soap, shampoo, and towels, and the rooms are very spacious. AC works fine. Also, very close to the town center and taxis pass by. In the night, you can hear the dogs bark but it stops around 2 am. In the end, you get what you pay for it. If you are looking for a stay on budget, this is your hotel
Stayed in September 2022
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Reviewed: April 4, 2025
Davide
Italy18 Reviews1 helpful vote5.0Fair- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is old, and the bathroom needs to be refurbished. It's OK for one night, but wouldn't stay longer. Staff at the reception very sweet.
Stayed in March 2025
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Reviewed: January 5, 2025
Yulia
Canada6 Reviews1 helpful vote3.0Poor- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Smell!! Like you stay in the sewer
Convenient overnight stop on the way from Xpujil to Tulum. Nice restaurant cross the road
Stayed in January 2025
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Reviewed: October 4, 2024
Sean
Canada8 Reviews10“Great staff, a clean and cozy room, this hotel serves its purpose.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
The staff are great and the rooms are clean and comfortable. There was also hot water which can sometimes be absent at various locations. There is also a great restaurant right across the street, which is very convenient.
Stayed in October 2024
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Reviewed: March 31, 2024
Igor
Norway90 Reviews17 helpful votes9.0“Good value for money for an overnight stay”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Towels were clean, but a little bit too old
Good value for money, very nice staff
Stayed in March 2024
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Reviewed: January 28, 2024
Brenda
United States3 Reviews5.0Fair- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 1 night
Noisy. Echo in hallways.
Friendly staff.
Stayed in January 2024
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Reviewed: December 1, 2023
Mary
United Kingdom13 Reviews5.0“we had a bed for the night and the water was hot!”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
no outside space. no restaurant. very tired looking.
it was in the right place to break our journey. very cheap.
Stayed in November 2023
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Reviewed: March 18, 2023
Kimberly
United States20 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
convenient place to stop on trip to tulum. room was simple, clean and practical.
Stayed in March 2023
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Reviewed: March 4, 2023
Alejandro
Mexico5 Reviews10“Excellent option to visit Felipe Carrillo Puerto”- • Leisure trip
- • Travelers with friends
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Fast check in, friendly staff, location.
Stayed in February 2023
Showing 1 - 25
