Nothing all was great,while the pier road is being built trucks are diverting past the south side of the hotel,bit noisy at times but. this should be over in the next few months,didn’t hear anything inside the hotel,

Completely renovated,very comfortable,nice pool,excellent staff

Stayed in January 2025

We had the room next to the front desk. It was noisy at night, and then again with the maid & desk clerk chatting early in the morning.

Very modern with great amenities… Pleasant staff

Stayed in February 2025

If you did not get early for breakfast there was no longer all the items to select.

Location

Stayed in February 2025

Truck traffic although I believe it is temporary. Get a room facing the pool and you will be fine. Otherwise very nice place. Needs to have beach chairs to use or rent to go to the beach.

Stayed in February 2025

nothing

location comfortable beds friendly staff

Stayed in February 2025

Everything was fine.

Location, a block from the beach.

Stayed in January 2025

The noise from the street. Traffic, including big trucks till late at night. I suggest a room facing the pool.

This was a very nice place, room, and decor. Clean. Helpful staff. Warm water, great towels. I suggest a room facing pool.

Stayed in January 2025

Wonderful staff. Comfy beds. Clean and really nice!

Stayed in December 2024

Wonderful hotel. Clean and cozy. Very close to the beach. Very serviceminded and nice people working there

Stayed in December 2024

Pool and room was too small

Location and staff

Stayed in November 2024

Tiny little suggestion: A hose at the entrance so guests can wash down the sand from their feet and flip flops. But that would be on top.

Thank you so much! My originally booked hotel turned out not so well, so I went to Hotel Yaxactun. The receptionist was so friendly. The location is great, just 2 streets down from the beach. I actually prolonged my stay as I liked it so much. Kudos to the receptionist who always answered my questions and was really competent. She actually also handed me a bilingual brochure about Yucatán.

Stayed in November 2024

Everything was great

The staff was very accommodating

Stayed in October 2024

Very minor but would desire a bit more shelf space in bathroom for personal toiletries

Everything, it was superb

Stayed in September 2024

Compared to other surrounding hotels . I was pleased with this one and would stay there again.

Great staff!! Very friendly and helpful they gave us all their attention and were very thorough about the amenities. The Hotel was very presentable. The rooms are not big but comfortable and clean with a nice balcony.

Stayed in May 2024

It was a terrible and persistent problem with the Internet connection, the staff told me that it was an unfortunate problem they couldn't solve, but luckily near our room, I could reach a free connection with the government network CFE Internet. Also, the room doesn´t have TV channels available.

The location was awesome, it was only 100 mts from the beach, and the staff was very polite. The hotel was comfortable and the pool was clean.

Stayed in May 2024

Room was a little small, but we were only there for 2 nights so was great. Would like a room with a balcony if staying longer.

Comfortable bed, coffee machine, pool view

Stayed in February 2024

Nothing.

This is a proper quality hotel with quality furniture & block out curtains Great amenities, pool & service. It also has that special personal touch with a vase of flowers (although plastic), coffee machine & cups...we'll definitely book again. Fabulous.

Stayed in February 2024

Our only small quibble was the room was quite small. Still, for the cost, the value was very good.

Nice hotel, excellent location, friendly staff some of which spoke English. Very close to the beach (a couple of blocks) but just far away to be completely quiet. Excellent rooftop bar/restaurant on the beach that you can see from the front of the hotel. Small clean pool area for rinsing off salt after the beach with towels nearby.

Stayed in December 2023

Nothing

Súper bien ubicado! Limpio, seguro y el staff muy amable

Stayed in October 2023

Some unsignificant thinhs..

Near to the beach, and all restaurants and stores, Great staff

Stayed in January 2023

it had no toilet seat

the location and staff where great

Stayed in January 2023

My room was never serviced by housekeeping

NA

Stayed in March 2025

We were staying for a week , need more ways to put away clothes, towels Staff were nice

It’s a highway of big transport trucks on one side of the hotel. We were fortunate to be on the other side. Location is very walkable to the beach and boardwalk

Stayed in February 2025

Very noise

Stayed in February 2025