Great cabins, with large beds a comfortably sized bathroom and shower. There was an A/C and no issues with insects in the room. Everything you need for a relaxing stay. Staff were super friendly and helpful (especially Laura and Ines!) and the included breakfast had several great options, also vegetarian that were not too heavy. No lagoon access, but we knew this already, and used a couple of day passes to other places during our 4 night stay, plus had a small pool to enjoy onsite when we were feeling lazy. Located lightly south of the main town area (30 minute walk, 5 minute taxi)

Stayed in March 2025

Nothing. It was perfect.

Special little unexpected gem. Highlight of a 2 week trip circumventing the Yucatan peninsula. Inez was a pleasure. Super sweet and helpful. Perfect employee. Great end to our trip!

Stayed in February 2025

Nothing

Very nice place with lovely people. We really liked to private little houses next to the swimming pool. Great location if you have a car. Would recommend to do a boat trip on the lake, eat at La Playita en visit Los Rapidos.

Stayed in March 2025

Not beachfront

Very nice staff and good value for money

Stayed in March 2025

Can’t really think of anything negative

Cute room with very large comfortable bed. AC was very efficient & bathroom with great shower. Very well positioned to everything in Bacalar. Breakfast was delicious too.

Stayed in March 2025

The staff who was so nice

We were really well welcome, and all the staff was really kind

Stayed in March 2025

The room was exactly as in the pictures and it was very clean and the bed was quite comfortable. The location is excellent as it is right across the street from the water. The service from all staff was excellent but Inez was incredible. She was non-stop making the stay more comfortable

Stayed in February 2025

Nothing

Cute place to stay and the staff is amazing. They help you would everything you need. Would 100% recommend to stay here

Stayed in February 2025

I would just revise the sliding door at the entrance, as it's a bit funky. But the place and stuff is great!

Very nice breakfast, and adorable crew!

Stayed in February 2025

That we can not give more stars

If paradise exists, this place is definitely part of it! After a long day walking around Calakmul and then a long drive getting to Bacalar, we arrived at Zensus. Both exhausted we had the privilage to be welcomed by Ines. She gave us the warmest and sincerest welcome, explained us all about the town and gave the best recommendations. During our stay her and her staff were always there do give you the best holiday experience you ever had. Definitely recommend! It doesn't get better then this...

Stayed in February 2025

Nothing

Beautiful, quiet accommodation in Bacalar. The rooms were lovely and the staff just wonderful. Thanks for a great stay!

Stayed in December 2024

The rooms are comfortable.

Stayed in January 2025

There was a sewer smell coming from the shower.

Location is perfect to explore Bacalar!

Stayed in December 2024

The personal was very friendly. It‘s our second time staying there.

Stayed in December 2024

-

Everything was amazing!

Stayed in December 2024

Comfortable bed, nicely decorated, nice shower

Stayed in December 2024

Everything but specially the staff. Would highly recommend if you’re staying in Bacalar

Stayed in December 2024

Not the best shower but ok

Location

Stayed in November 2024

Not the best coffee at breakfast time

Lovely individual rooms around a pleasant pool surrounded by tall trees at the quiet end of Bacalar. Great reception staff who helped with laundry and organising trips, and the room was kept spotlessly clean with daily cleans. Good bed, and quality linen and towels.

Stayed in November 2024

Nice place, nice host… everything great!

Stayed in November 2024

It is much better than the photos, the hotel is just amazing and the staff is welcoming and helpful.

Stayed in August 2024

Unfortunately, the rooms do not have a mini fridge and it felt like the hot water was solar powered because in the mornings it wouldn't warm up. The breakfast is from 8:30 to 10. For us that was a bit late specially when we had to.leave early for activities. While the hotels looks close to the lagoon and is physically not far all access across the street from the hotel is blocked by other hotels and you have to pay for a day pass on order to acces the lagoon near by. The day pass is 450mxn pesos. There are some club muuyal charges 200mxn and can be used towards consumption. It is 16 minute walk though. The free access is downtown 30.minutes walk downtown. They do not provide free bikes or rental of them.

The staff is so kind and helpful. The rooms and pool is always kept clean.

Stayed in June 2024

Low tap water pressure

Nice little oasis, simple and natural

Stayed in February 2024

Very well kept gardens and lovely set up of the cabins. The little room was small but super cozy and tidy. Very clean place and good lighting. The aircon was fantastic and the shower with the a little private garden view was a nice treat. The place is in a main road across the lagoon, very accessible and quiet. Walking distance to Maracuya a public lagoon access and a bit of a long walk to town like 20 minutes. The bed was comfy and because they’re little cabins you don’t hear the neighbours. Breakfast was included and it was delicious, they catered for vegan options with no issues. All the staff was amazing, so helpful and kind. We’re definitely coming back any time!

Stayed in February 2024