Desa Permata,1228N3 & P3, Jalan Paya Terubong, 11060 Ayer Itam, Malaysia
#16 of 19 hotels in Ayer Itam
Guests' ChoiceBased on 72 hotel reviews
6.8Cleanliness
7.5
Comfort
6.6
Location
7.3
Facilities
6.9
Staff
8.5
Value for money
7.2
Free Wifi
6.5
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Showing 1 - 25
Reviewed: October 3, 2024
Zool
MalaysiaThe boss and staffs are nice and helpful :)
Stayed in September 2024
Reviewed: October 1, 2024
Jet
MalaysiaThere was no sound-proof for the room. I was awaken by the toilet flush next room and the footsteps, chats noise from the common area outside the room.
Good location with many nice eatery around.
Stayed in September 2024
Reviewed: September 19, 2024
Chang
MalaysiaAstro chanel confusing to operate
Stayed in September 2024
Reviewed: January 5, 2024
Mei
MalaysiaWater splashing out from the bath room door. Hope they can put extra rubber sealant at the sides of the door. The receptionist offered us extra mat. The hotel is at the third floor, quite a challenge for those having mobility issues.
I like their sharing kitchen area where I can get filter clean water for drinking, fridge for chilling my drinks and food. Although my room was small it is sufficient. Toilet was clean but a bit small. The air con is working well. The price is very worthy, we went for work and sightseeing, not staying much in the hotel. The receptionist is friendly. Parking is a challenge during late afternoon when the food stalls were operating but parking is available after dinner hours. Many variety of food stall available, food is cheap and delicious.
Stayed in December 2023
Reviewed: September 14, 2023
Utpal
CanadaFacility of bathroom and beds needs improvement.
Behavior of the proprietor and staff are very good. Cleanliness is awesome.
Stayed in September 2023
Reviewed: June 14, 2023
Farah
MalaysiaI am able to hear the conversation coming from the adjacent room, and there is a lot of noise in the vicinity of the guesthouse.
The staff there is super friendly and helpful. The location of this guesthouse also is quite near to Bukit Bendera.
Stayed in June 2023
Reviewed: January 1, 2023
Yokpui
AustraliaClimbing up 3 storeys.
Good food nearby and 24 hours convenience shops downstairs.
Stayed in December 2022
Reviewed: December 29, 2022
Fathil
MalaysiaNear at bukit bendera
Stayed in December 2022
Reviewed: December 25, 2022
Ranie
MalaysiaRoom at 4th floor without escalator
Room ok but the prices quite expensive
Stayed in December 2022
Reviewed: September 7, 2022
Sim
MalaysiaHave to climb up the staircase
It's very convenient with the stores around
Stayed in September 2022
Reviewed: September 6, 2022
Syamimie
MalaysiaBuilding
If you want to stay no longer its working
Stayed in September 2022
Reviewed: August 7, 2022
Vaidesvari
MalaysiaIt’s isn’t clean. Dusty
The family room is really very spacious
Stayed in July 2022
Reviewed: July 9, 2022
Liezl
Philippinesthe blanket smelled unwashed; twice I found the common toilet not flushed; wearing shoes are not allowed in the premises & walls are not soundproof since I can hear someone loudly hoicking in the shower.
the room was clean & comfortable; the owner was amenable; and it’s located near the hawker.
Stayed in July 2022
Reviewed: May 15, 2022
Ajoe
MalaysiaJust good
Stayed in May 2022
Reviewed: September 25, 2024
Lingko
MalaysiaVery poor stay experience! I booked a room with a private bathroom, but upon arrival, I was told that the room type was fully booked, and the hotel gave me a cheaper room without a bathroom. It feels like a scam. Worse, other guests seemed to have encountered the same issue. The room facilities were terrible: the window leaked when it rained, and there was a noticeable bad smell in the room. To make matters worse, each room was separated by partitions, and the soundproofing was awful, making it extremely noisy at night, impossible to rest. Very disappointed with this hotel, not recommended. it's ridiculous! the hotel confirmed my booking and chargedme, only to cancel my reservation on booking.com. it feels like they are trying to avoid bad reviews to protect their 5-star rating. if they don't want to accept booking.com through third-party platforms, they shouldn't list their property there. canceling after payment has been processed is irresponsible. i hope other potential guests choose this hotel with caution.
Very poor stay experience! I booked a room with a private bathroom, but upon arrival, I was told that the room type was fully booked, and the hotel gave me a cheaper room without a bathroom. It feels like a scam. Worse, other guests seemed to have encountered the same issue. The room facilities were terrible: the window leaked when it rained, and there was a noticeable bad smell in the room. To make matters worse, each room was separated by partitions, and the soundproofing was awful, making it extremely noisy at night, impossible to rest. Very disappointed with this hotel, not recommended. it's ridiculous! the hotel confirmed my booking and chargedme, only to cancel my reservation on booking.com. it feels like they are trying to avoid bad reviews to protect their 5-star rating. if they don't want to accept booking.com through third-party platforms, they shouldn't list their property there. canceling after payment has been processed is irresponsible. i hope other potential guests choose this hotel with caution.
Stayed in September 2024
Reviewed: July 29, 2024
Sha
United StatesThe indian staff were very helpful and friendly. Tq gal.
Stayed in July 2024
Reviewed: July 11, 2024
Thivia
Malaysianothing
Stayed in July 2024
Reviewed: January 2, 2024
Jason
Malaysia- There was no private toilet in the room for bigger job to be done. Need to go out for that. - Very noisy from outside the road. - Aircon was not cool during noon after. There was a ceiling fan for the treat but not helping neither. - The blankets was not thick it was thin layer. - There was a smell that stood our attention which bring sticking...
- There was gym downstairs - Food nearby and easy access. - Car park is easy to park after 12.00 midnight. - Nearby Mart are available. - The Staff was kind and very helpful. Thanks to her in person.
Stayed in December 2023
Reviewed: December 30, 2023
Poh
Malaysia- location at 3rd floor, no lift, climb till 3rd floor, panting . - a bit smoking odour at corridor . Luckily less smoking odour in the room. - MBPP coupon parking at ur own risk.
- location at 3rd floor. 2nd floor is gym. - Owner & reception both are friendly. - ground floor a lot eateries morning , afternoon, evening & night. - cleanliness quite good. - provide hot drinking water at pantry. - if lucky, can find free parking outside an aptmt.
Stayed in December 2023
Reviewed: July 20, 2023
Abdullah
MalaysiaNo tv and parking are very bad.
Ok
Stayed in July 2023
Reviewed: February 9, 2023
Vaayu
MalaysiaI dont think it is value for money. The room is small for a family room for the price. It was last minute but I cant complain. It is basically a square space with beds and a built in extremely small bathroom/toilet (can’t really move in there) and because it is attached to the room and small, be sure to go with someone who doesn’t smell 🫣 or the whole room will. If youre booking early, pretty sure you can get a bigger and better place for the price. Oh yeah and it is located 3/4 floors up so if you like exercising whenever you go out, this place is for you.
Very organized and strategic location. Common area with facilities such as microwave, fridge etc. No smoking area with place for smokers outside which is good.
Stayed in February 2023
Reviewed: February 1, 2023
Serena
MalaysiaTall building with no lift.
Location
Stayed in December 2022
Reviewed: January 4, 2023
Lee
MalaysiaNo lift
A lof of food downstairs, very convenient.
Stayed in January 2023
Reviewed: December 31, 2022
Lee
MalaysiaUpgraded to toilet room but toilet are too small to have a commode. You still need to share toilet after upgraded. Toilet smell and the 3 size bedroom is definitely too cramp.
location
Stayed in December 2022
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