Skip to main content
  1. Hotel reviews homepage
  2. Malaysia hotel reviews
  3. Selangor hotel reviews
  4. Kuala Lumpur hotel reviews
  5. Reviews of Hotel Indigo Kuala Lumpur on the Park by IHG

Reviews of Hotel Indigo Kuala Lumpur on the Park by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 5, Jalan Puncak, 50250 Kuala Lumpur, Malaysia

#22 of 547 hotels in Kuala Lumpur

Guests' Choice

Review Score

Based on 357 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 2, 2025

    10
    A perfect holiday stay - thanks IHG and the Hotel Indigo KL Team!
    • Leisure trip
    • Family with young children
    • Standard King Room - High Floor
    • Stayed 3 nights

    Nothing I can think of!

    Perfect location for exploring the surrounding neighbourhood, very professional reception staff with efficient check-in process, super-friendly and thoughtful housekeeping team, exceptional decor (making the stay feel more like home than a hotel), amazing breakfast buffet and incredible pool area!

    Stayed in March 2025

  • Reviewed: April 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Single Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and modern

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    1) I had to open a new request for simple amenities like toothbrush, shaving kit, slippers etc. 2) Next door neighbors were so noisy, I could not sleep... 3) Swimming pool is closed at 8 PM, wish it was open till 11 PM.

    I really loved the king size bed, fresh smell in the room, helpful staff, nice decorations in the room.

    Stayed in February 2025

  • Reviewed: March 30, 2025

    8.0
    Quirky and relaxing luxury in the centre of KL
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 2 nights

    Admittedly, we went to the pool early in the morning and had we come later, there wouldn't have been any space. Other guests have commented on this, and I am not entirely sure what the solution is as there's not much space for more sunbeds, but it is a shame that only a dozen or so guests can be by the pool at any given time. Additionally, some of the breakfast items were a little bland - so perhaps it would be better to have a smaller spread, where each item is of top quality!

    As mentioned by other guests, the interior decor creates a great vibe. Staff was friendly and helpful. Bedroom and bathroom were clean and comfortable. The pool and gym facilities are excellent. The breakfast buffet was vast, so definitely something for everyone. Everything you would expect of a hotel at this price level. Location is good, you're a short walk from Bukit Bintang!

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    Great room, great food & great staff. Enough said
    • Leisure trip
    • Couple
    • Standard King Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great from the moment you check in. Room was well detailed and spacious, bed was comfortable and king sized. It had a nice storage area for your luggage and to hang your clothes. Decent gym for a hotel and a nice rooftop pool & lounge. Buffet breakfast was excellent. Would def go back!

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Great location and value for money .
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 3 nights

    Nothing really.

    Great choice of both hot and cold breakfast, with staff cheerful and helpful.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Would love to stay here again
    • Leisure trip
    • Group
    • Standard Twin Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    There is absolutely nothing to fault here.

    Had an absolutely fantastic stay at this hotel. The room was well thought out and comfortable, and everything was spotlessly clean. The pool and gym facilities were very good. Breakfast was excellent with a wide choice of fresh and delicious food. All of the staff were friendly and helpful at all times.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Nothing

    Beautiful hotel, one of my favourites I have ever stayed in. Stunning interior design in the shared spaces and the rooms were so well designed. Would highly recommend if looking for a place to stay in KL. Also breakfast was great.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    9.0
    I would stay again
    • Leisure trip
    • Couple
    • Premium Corner King Room with View
    • Stayed 4 nights

    This is criticism at a high level but breakfast could not really convice me. It a quanity over quality situation. There are many options, but few are actually good. Also, I would have expected more fresh fruit considering the vast range of local produce available. The view /proximity of the neighbouring building/parking lot is also not very pleasant.

    From our bedroom we had an amazing view of the skyline including KL-Tower as well as Merdeka 118. - The location is very handy. The monorail (Raja Chulan - MR7) is just a couple of hundret meters down the street. Restaurants, convenience stores and several malls are within walking distance. - The rooftop pool facilites are great. The greenery gives it a special atmosphere and the views are excellent. - The bathroom is large, bright and modern. Having a view from the bathtub is a unique experience. - The hotel staff whether it be the front desk or security at the door etc. was very nice and welcoming. - While I did not use it during our stay, the gym actually is pretty well equipped for a hotel and comes with a view.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Nice break in KL
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool area is very noisy

    Very good location. Like a mini oasis in the middle of KL

    Stayed in January 2025

  • Reviewed: March 16, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Corner King Room with View
    • Stayed 4 nights

    breakfast was too expensive, with less variety. The space was too cramped.

    Stayed in December 2024

  • Reviewed: March 15, 2025

    10
    Cozy homie
    • Business trip
    • Couple
    • Standard King Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Looking forward on food but when space are cozy and nice food doesn’t come to par , can do better

    Super cozy feeling that’s what people looking for a place where you feel homie even you are far from home , cleanliness can be more better on nook and cranny dust are visible

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights

    When we requested hot chocolate during breakfast we were told there was none which is rare for a hotel. It would be nice to have a printed list on the bedside table or bathroom of the amenities available upon request since some of our group did not know that they could ask.

    The rooms were beyond our expectations. We loved that modern and local design and products were tastefully combined to create a comfortable space. Great breakfast. We enjoyed having the usual Western options and then being able to dip into the local cuisine. Perfect location. 24-hour check-in since we arrived in the wee hours. Amenities such as toothbrushes and cutlery are available upon request, except for shampoo, conditioner, lotion, and body/hand wash, which are provided in the bathroom.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    Great Hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff at the reception were not particularly kind, cold and not welcoming. Breakfast has many options but quality could be improved.

    The room we had was so lovely, full of amazing art details and special materials. Bathroom is exactly what I would make in my dream home. Comfortable bed, lots of different lighting and plenty of space.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Excellent choice for staying in downtown KL
    • Leisure trip
    • Couple
    • Standard King Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel location was very good, you can walk or have a short drive by taxi to several areas. Also, it was a calm surrounding. Furthermore, we very much liked the breakfast variation, the friendly staff and the clean rooms. We can only recommend staying here.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Great hotel!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It was great and clean hotel! Nice rooms with a great breakfast. Location was also perfect.

    Stayed in February 2025

  • Reviewed: March 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location. Good value for money. Friendly staff.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Fabulous one night stay
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t think of anything .

    Great hotel Excellent service from all staff Fabulous roof top pool . Limited seating but we always found somewhere to sit / lie . Spotlessly clean Amazing views from our upper floor room

    Stayed in March 2025

  • Reviewed: March 7, 2025

    10
    Excellent hotel very relaxing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The hotel was amazing staff very helpful The breakfast was really good everything you could possibly eat. We used the pool and that to was amazing would highly recommend

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Excellent stay for both business and pleasure
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 6 nights

    Pool area should have better seating options.

    Location is great, away from the busy area, still very close to all main attractions, connections and businesses, few really good restaurants nearby. Staff is very professional, good quality service, facilities and rooms are very comfortable.

    Stayed in February 2025

  • Reviewed: March 5, 2025

    10
    Amazing experience
    • Leisure trip
    • Couple
    • Standard King Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Attention to details was top! Clean and comfortable

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Beautifully designed hotel in a great location
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights

    There was not enough sunbeds at the swimming pool. Besides that everything was perfect.

    Our room was very comfortable and it had a beautiful unique design. The offered breakfast was very diverse and tasty. The location of the hotel was perfect and made it possible to just walk to many sights. The hotel also had a well-equipped gym with a great view.

    Stayed in January 2025

  • Reviewed: March 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The parking , only valet RM20 per entrance too expensive -Should give hotel guest free parking Considering the overall price of the hotel, this is an area that really needs to be improved. The lack of convenient and reasonably priced parking was an unpleasant surprise and definitely something to consider before booking here again. The walls seemed thin, and I could hear noises from the hallway, which made it difficult to get a good night’s sleep. For a hotel that positions itself as a luxury property, I expected more in terms of soundproofing.

    My stay at Hotel Indigo KL was nothing short of amazing! From the moment I stepped into the hotel, I was impressed by its vibrant and modern design, which beautifully blends the city’s rich history with contemporary style. The unique decor, inspired by the local neighborhood, created a warm and inviting atmosphere that made me feel right at home. The room was a perfect retreat – spacious, clean, and elegantly designed with all the modern amenities you could ask for. The bed was incredibly comfortable too. The hotel’s staff was exceptional – every single team member went out of their way to ensure that my stay was perfect. The check-in process was smooth and efficient, I truly felt like a valued guest throughout my stay. I also had the chance to enjoy the dining options at Hotel Indigo KL, and I was not disappointed. The breakfast buffet was varied and delicious, offering both local and international dishes. The location of the hotel is fantastic too! It's situated in the heart of Kuala Lumpur, making it easy to explore nearby attractions like the Petronas Towers, Bukit Bintang, and other local hotspots. Whether you're in KL for business or leisure, this hotel offers a great base to explore the city. Overall, Hotel Indigo KL offers a perfect blend of comfort, style, and outstanding service. I would highly recommend it to anyone looking for a memorable and luxurious stay in the city.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    10
    Excellent place to stay in Kuala Lumpur
    • Leisure trip
    • Travelers with friends
    • Standard Room with Two Single Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very clean, comfortable and spacious. There is a wide selection of food at breakfast. All the staff were friendly and helpful. I would definitely stay here again!

    Stayed in February 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!