Skip to main content
  1. Hotel reviews homepage
  2. Malaysia hotel reviews
  3. Sabah hotel reviews
  4. Kota Kinabalu hotel reviews
  5. Reviews of Hotel Kooler Inn

Reviews of Hotel Kooler Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8 Jalan Tugu, 88000 Kota Kinabalu, Malaysia

#84 of 169 hotels in Kota Kinabalu

Guests' Choice

Review Score

Based on 489 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.3

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Two stays here, the first one was great, possibly due to it being rather empty, couldn't complain at all. The staff were very helpful, stored my bag while I travelled elsewhere. Second stay was only spoiled by a noisy man in the room upstairs, significant noise travelled down until v late.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Clean

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a musty smell.

    We were warmly received at the hotel. Our room was clean and the bed comfortable, we had a quiet nights sleep. There was plenty of hot water. The staff allowed us to leave our luggage with them for the day before our evening flight.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There’s nothing I did not like. Keep in mind There’s no elevator in the building and it may look a bit like it’s had its years, but place is decent. Improvement in slight smell of mold in the closet.

    I appreciated much the 24hr reception, check in after hours and wake up service. Also, their kindness, attentiveness from the man, and from the younger lady reception her information regarding Jesselton Point to get best deals for island hopping. Appreciate the laptop safe and tv cable clear channels.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The design theme of the room is super nice. The toilet is clean and the tiles are cute. There are plenty of sockets too.

    Stayed in January 2025

  • Reviewed: January 31, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    Strange mechanical/pump sound every few minutes. Not sure if heard by every one, but it was heard in room 304 and was annoying. Strange that a kettle, water and creamer were supplied but no coffee.

    Location was great for us. The rooms was clean and comfortable. Staff were helpful and friendly.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very helpful man on the reception. Always available

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Have no elevator, was struggling taking my bag up the stairs

    have a small fridge so that's convenient

    Stayed in December 2024

  • Reviewed: December 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights

    Window in room is covered with semi-transparent film, so you actually can´t see out. But nothing to see there, except the next building´s wall.

    Location is very good, 500 m from Gaya street and many restaurants next to the hotel. Staff is helpful and nice. You can leave your luggage to hotel storage after check-out time. The room was small but clean and quiet.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lif😅

    The space

    Stayed in December 2024

  • Reviewed: December 18, 2024

    8.0
    Pleasant enough.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a shophouse converted into a hotel so space limitations are expected.

    No F&B outlets but they won’t do well as there are so many eateries around the place. KK had a spate of water supply issues but the hotel was able to able to provide water and at good pressure too. TV programs are good too. Adequate cable channels when most hotels like it normally provide free to air boring government channels. My room was clean and the bed comfortable and firm. It has a room safe and a mini fridge. Plus coffee making facilities. All told, very good value for money.

    Stayed in December 2024

  • Reviewed: December 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No water refill

    Clean comfortable room that is decorated very nicely with clean bathroom. Helpful staff

    Stayed in December 2024

  • Reviewed: November 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room abit small, no place to open luggage, but not a problem

    Very nice, city center, convenient store just right beside, clean and everything ok

    Stayed in November 2024

  • Reviewed: November 25, 2024

    7.0
    An affordable place to stay in a great location
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 4 nights

    The building is not suitable for physically impaired people. I had a terrible back pain and I got a room on the 3rd floor so climbing the stairs up and down and with bags was not nice. The room was rather clean but there was human hair on the blanket and some stains so it's highly apparent the cleanliness is not a priority. Also while there they did not clean my room at any time. They'd randomly ask me if I wanted a clean room when I was already in the room, which I had to decline since I needed to use the room. The room is quite small so it worked for 1 person but for 2 with bags it will get congested easily.

    The location is near Gaya street where the night and morning markets are. Just 5-600m walk and you're there. Also quite close to the waterfront. The place is cosy and petite. The staff were friendly.

    Stayed in November 2024

  • Reviewed: November 21, 2024

    8.0
    Cheap and comfortable
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Slight smell from the bathroom. No water refill available. Slight issue with checking in, although this seemed to be an unfortunate issue and not the staffs faults.

    Comfy bed, good aircon, good hot water, good location within KK. Shop downstairs and laundry place very close by. Friendly staff.

    Stayed in November 2024

  • Reviewed: October 27, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no toilet paper and the neighbor's shower was so loud I needed earplugs.

    The location is good.

    Stayed in October 2024

  • Reviewed: October 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thanks

    Stayed in October 2024

  • Reviewed: October 8, 2024

    8.0
    Affordable, serviceable property a short walk from the waterfront.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Our room did not have towels, and it was a bit hard to work out why. Turned out the laundry service let the hotel down. We ended up getting some worn-out somewhat frayed old towels from the staff that were clean and did the job. It wasn't their fault and they were a bit embarrassed about it. Best to know there's no lift, you need to climb the stairs. Be aware some rooms are internal - no window, just request a room with a window.

    Compact, comfortable room with all we needed for an affordable one-night layover. Well located. Handy shops and eating venues nearby.

    Stayed in September 2024

  • Reviewed: September 30, 2024

    7.0
    Overall, it was okay.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift or elevator. And the door is closed at midnight, have to ring the bell few times to wake the receptionist up to open the door for us.

    The location is strategic, near by to shops and tourist attractions

    Stayed in September 2024

  • Reviewed: September 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No elevator.

    Location is quite good, everything is reachable by foot. Staff is friendly.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The receptionist not available during checkout

    The room was good.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    7.0
    Pretty good and centric hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sheet not changed, bed not made from one night to another. No window in the room

    Sin desayuno. Very centric, comfy & accomplish

    Stayed in September 2024

  • Reviewed: September 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The TV Channels less intresting The room amenities like body shampoo, shampoo, towels need to be replenish

    Stayed in August 2024

  • Reviewed: September 9, 2024

    8.0
    Worth the money
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    The heater took bit long to heat up.

    The room match the price. The receptionist was very helpful. Parking bit hard during the day cause located near Gaya Street, very busy. Got nearby 24hr store and mamak.

    Stayed in September 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!