72A, 73A, Jalan Sulaiman, Bandar Tepian Sungai, 86800 Mersing, Johor, 86800 Mersing, Malaysia
#9 of 10 hotels in Mersing
Guests' ChoiceBased on 62 hotel reviews
4.2Cleanliness
5.0
Comfort
5.0
Location
7.3
Facilities
4.6
Staff
6.3
Value for money
5.4
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Showing 1 - 25
Reviewed: August 4, 2024
Nur
FranceThe bathroom isn’t clean at all.
The room is clean with a 2 double bed. Fair amount of space in the room.
Stayed in August 2024
Reviewed: May 28, 2024
Bibirika
Malaysianear jetty mersing tioman
picture not same reality
Stayed in May 2024
Reviewed: November 12, 2023
Mi
MalaysiaTak selesa
Tak selesa
Stayed in November 2023
Reviewed: October 12, 2023
Eddie
MalaysiaTowel not clean and SMELLY, Basin water leaking, shower water is very weak.
contact number call up nobody pickup which finally found out the check in counter is attached with the mamak restaurant. After check in, found out toilet basin is heavily leaking water and the room seems not clean up properly ( we check in around 830pm). When plan to take shower and found out the Towel is seems is not fully dry seems been used before and Soooo SMELLY. After complaint they change a "clean" towel and seems like is the towel is getting from their worker, after decide not to use it. The shower from water heater is weak but at least got hot water, but end up is using cold water to shower up myself. This hotel situated a prime location price to me is on the high side for this kind of quality and service.
Stayed in September 2023
Reviewed: September 15, 2023
Yi
MalaysiaIt's passable for the price. The tv is not very functionalable.
The location is very near to Mersing jetty, just a few minutes walk. Is easily accessible to restaurants and convenience store.
Stayed in August 2023
Reviewed: August 1, 2023
Rudy
BelgiumI payed the tourist tax two times once by credit card the second time on arrival by cash. No respons of the owner after complaint via booking. Also by booking, I had a room with a view and the tried to give me a room without window. Keep the ventilator in the bathroom running otherwise bad odours reenter your room.
Location
Stayed in July 2023
Reviewed: June 8, 2023
Mohd
Malaysia1) The hotel management wrongly put unfriendly customer person at the front desk. Never give smile to customer also never listening to customer complaint. 2) The 1st floor have bad smell at the waiting areas. This give no good fealing to the customer during dining at that area. 3) The toilet bowl also have the hole in the bottom and the Water Heater also cannot be use as expected. 4) During checkout time never hear the polite words from the front desk worker.
NOTHING TO LIKE.
Stayed in June 2023
Reviewed: May 23, 2023
Mariane
United KingdomThe man at reception was pretty rude, the bathroom was leaking everywhere, the bed wasn't very comfortable and sheets felt unclean. It was the only option at a decent price but otherwise wouldn't go for it...
Mmmh really lot much... Apart that it was a large room with aircon
Stayed in May 2023
Reviewed: April 24, 2023
Jacky
MalaysiaThe room was dirty They didnt have bedsheets they use blankets as a bedsheets . Shower was leaking. Floor has stains Towels had smells.
Nil
Stayed in April 2023
Reviewed: April 24, 2023
Georgia
AustraliaCold shower and strange hydrophobic towels, bathroom not cleaned, wifi didn’t work
Easy access to the Jetty for Tioman Island and to explore the town, air conditioning, firm bed (not good if you like soft beds)
Stayed in April 2023
Reviewed: February 27, 2023
Siti
Malaysia1.The Pillow was smelly 2. The Mug was not wash n dirty
Its near to the Jetty..with 1 min drive.
Stayed in February 2023
Reviewed: February 24, 2025
Tazul
MalaysiaNoise from other room
Aircond cool
Stayed in February 2025
Reviewed: October 29, 2024
Mazlan
Malaysiathe.picture.not as.per.advertised
nothing
Stayed in October 2024
Reviewed: April 11, 2024
Kok
MalaysiaNoisy,located on 1st floor of a 24 hours mamak restaurant.early morning the smell just like sleeping in a kitchen.
Stayed in April 2024
Reviewed: March 19, 2024
Crystal
MalaysiaThe scariest place I ever stay with. The receptionist was the foreign worker who also work at the mamak store downstairs the hotel. The walkway to the room was dark. The door latch lock was faulty. Lighting in the room was bad and the room was very smelly. The toilet was leaking and whole night with water dripping sound. Not recommended for female traveler especially if you are solo.
Stayed in January 2024
Reviewed: November 5, 2023
Edni
Malaysiawhat is in picture advertisement need to same with actual
Stayed in October 2023
Reviewed: October 28, 2023
Edni
Malaysiathe view is not same with actual..gambar lain..dapat lain..bilik hotel bau ketiak..
Stayed in October 2023
Reviewed: October 3, 2023
Aina
MalaysiaNothing
Really not good, really out my expectations
Stayed in September 2023
Reviewed: September 15, 2023
Emily
United KingdomMan on the desk was very grumpy The bathroom was covered in big long hairs when we arrived, I removed them myself with the shower head rather than go back down and see the grumpy receptionist You could smoke inside in the communal area which stunk
It was cheap and close to the harbour to get the boat to Tioman. Fine for one night only
Stayed in August 2023
Reviewed: September 1, 2023
Linna
MalaysiaEverything. The location on top of the mamak restaurant, the room is dirty. I hope they will close down the hotel or change to a better management.
Nothing.
Stayed in August 2023
Reviewed: August 30, 2023
Zhan
MalaysiaAll
No,absolutely No
Stayed in August 2023
Reviewed: August 8, 2023
Mazita
MalaysiaCorridor smelled of smoke with ashtray at the couch Hair on bedsheets The walls in the room was grubby and dirty Leftover toothpaste and toothbrush was left in the bathroom
Close to Mersing jetty
Stayed in August 2023
Reviewed: August 3, 2023
Elliott
United KingdomProperty was dirty, curtains were broken, no toilet roll and Wi-Fi didn’t work
Stayed in July 2023
Reviewed: July 13, 2023
Shafiq
Malaysiawater hose so dirty and the place so noisy because below of the hotel is mamak’s restaurant
nothing
Stayed in July 2023
Showing 1 - 25
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