179 Lebuh Muntri, 10200 George Town, Malaysia
#124 of 212 hotels in George Town
Guests' ChoiceBased on 368 hotel reviews
7.3Cleanliness
7.9
Comfort
7.8
Location
8.7
Facilities
7.5
Staff
8.2
Value for money
7.3
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 9, 2025
Charlotte
ThailandBed and pillows not the comfiest, and also noisy (call to prayer at 6 am)
Great location!
Stayed in February 2025
Reviewed: February 2, 2025
Ahmed
SudanTbed sheets and pillow covers were not clean
Location
Stayed in January 2025
Reviewed: January 6, 2025
Danny
MalaysiaThe floor tiles in bathroom very very slippery dangerous
Friendly Staff Check In and Check Out Process Very Fast...
Stayed in January 2025
Reviewed: January 1, 2025
U-shang
Malaysiaprice is slightly on the high side
Easy access to most of the area in town
Stayed in January 2025
Reviewed: September 22, 2024
Cheong
MalaysiaNot very clean
The room and location
Stayed in September 2024
Reviewed: September 18, 2024
Wirba
CanadaThere was no elevator so that caught us a bit off guard. When we got in, we decided to put our valuables in the safe only to find out the safe was locked and not working, and our toilet stopped working the evening we got there, the tank stopped refilling. These were minor inconveniences to an otherwise incredible experience in Georgetown.
Loved the location of the hotel, we were only in Georgetown for less than 24hrs, so it was a great base to explore the town from. A lot of attractions, amazing bars and restaurants were within a 15 minute walking distance. The staff were very friendly, and honestly it was good value for what we paid considering the price was on the lower end. Room was cozy and spacious, it was easy to feel comfortable. My partner also drove us from KL to Georgetown so we had been worried about the parking situation, but there is conveniently a parking lot you can pay for right next to the hotel.
Stayed in September 2024
Reviewed: August 18, 2024
Lim
MalaysiaThe water pressure is small. Sometime the water stop when taking the shower.
The bed are comfortable.
Stayed in July 2024
Reviewed: June 21, 2024
Saik
MalaysiaThe prayer too loud & sudden that gave a shock from sleep.
The location, easy access to many attractions.
Stayed in June 2024
Reviewed: June 20, 2024
William
SingaporeNo lift. Need to carry the luggage up and down.
The location
Stayed in June 2024
Reviewed: February 27, 2024
Sukanya
ThailandSound from the mosque in the early morning.
Nice exterior building. The Location is close to tourist sites in the old town. The blue mansion is just 2 minutes by walk. Lots of food and cafe in the area. The room is basic but comfortable enough to have a good rest.
Stayed in February 2024
Reviewed: February 24, 2024
Nor
Malaysianot recommended for using wheelchair and no lift.
my room is clean.. i like
Stayed in February 2024
Reviewed: February 24, 2024
Sharon
MalaysiaSuper near to mosque. Can hear it loud.. It’s heritage building anyway so need to climb staircase everytime u in & out the hotel.
Comfy bed
Stayed in February 2024
Reviewed: February 11, 2024
Pinpin
MalaysiaIt’s in a pretty busy area of Georgetown so not recommended for light sleepers
Great value for money in the heart of Georgetown. The room is huge and well kept.
Stayed in February 2024
Reviewed: January 3, 2024
Khemmathin
ThailandI felt a bit self-conscious when I walked on streets from the hotel to those famous street food stalls at night. I had to walk past some dodgy area, which, as a solo traveller, made me feel uncomfortable. During my check-in, although the staff was pleasant (not rude or anything), she was not ready to greet/welcome or introduce anything, which I think it is a letdown experience for staying at a 4-star hotel. Another point is the jacuzzi/bathtub on the second floor. I read the review before my visit and thought I had to book for my slot to use so that the hotel staff can clean the tub in between the booking slots. It turned out the hotel staff told me that I could use it at anytime (seems like a plus), but I did not dare to use it for fearing of unsanitary condition.
Decent hotel very close to the Blue House. The main attractions in Georgetown are within walking distance (less than half an hour). There is a convenience store just across the street. Although the checkout time is at noon sharp, I could leave my luggage at the concierge and spent my afternoon exploring the town.
Stayed in December 2023
Reviewed: January 1, 2024
Ong
MalaysiaThe condition of the room 105, a bit wall paint peel off …the sink a bit blockage ,so the water flow is slow … And appeal the red ant at around the washroom …my partner Kenal bite during sleeping
The location is good ,this is the second time we stay this hotel
Stayed in December 2023
Reviewed: December 30, 2023
Hung
AustraliaThe bed was too short for a 6 ft person and also the pillows were horrible that gave me a sort neck every morning. Also because it’s a heritage building there is no lifts so if you are on the 2nd level with heaps of luggage watch out. Also the tv was pointless since there is no English Channel.
Location was right in the heart of Penang walking distance to every attractions and eateries.
Stayed in December 2023
Reviewed: December 18, 2023
Azren
MalaysiaLittle bit dusty
The decoration and theme
Stayed in December 2023
Reviewed: December 1, 2023
Ahmad
MalaysiaNo lift is a big no no. Room smells so bad after we left the balcony for some time and came back.
The location is very strategic. I like the outdoor bathtub concept and huge balcony where we can just take fresh air and hang out outside. Love the art installation
Stayed in December 2023
Reviewed: November 2, 2023
Mei
MalaysiaEverything is nice
Stayed in November 2023
Reviewed: September 17, 2023
Veni
MalaysiaI LIKE THE CLASSIC DESIGN
Stayed in September 2023
Reviewed: August 15, 2023
Unknown
SingaporeThe bidet spray is missing. It's not their fault but I couldn't early check-in. Check-in at 3PM sharp.
Great location. It's near anywhere in Georgetown. AC is working properly. The room look as good as the picture.
Stayed in August 2023
Reviewed: August 15, 2023
Megan
United StatesThe balcony furniture was stained, the balcony bathtub didn’t hold water for long so couldn’t be used, and sone do the furnishings were very worn. It felt more like a 3 star than a 4 star property. Would look for something else in future.
The location was good, easily walkable to the places I wanted to visit in George Town. The room was comfortable and the air conditioning worked very well. Also, the staff were friendly.
Stayed in August 2023
Reviewed: August 3, 2023
Suwicha
ThailandToo late for checkin process. (Able to checkin at 15.00) Some weird smell in the room (Humid smell) Faucet holder is broken Not control well about water temperature
Good location. Nice staff. Really polite. Great smell of Soap ;)
Stayed in August 2023
Reviewed: July 26, 2023
Yuen
Hong KongSound proofing
Historical building, friendly front desk staff
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content