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  5. Reviews of Permai Rainforest Resort

Reviews of Permai Rainforest Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Pantai Damai Santubong, Jalan Sultan Tengah , 93050 Kuching , Sarawak , 93860 Santubong, Malaysia

#4 of 6 hotels in Santubong

Guests' Choice

Review Score

Based on 236 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.8

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    9.0
    A wildlife paradise you won't want to leave
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night

    The only thing that would have made the experience better would be a mosquito net. We got badly mauled overnight by the mozzies and woke up with tiny bumps everywhere.

    Staff were lovely and always smiling. The area is teeming with wildlife. We saw Proboscis monkeys, a flying lemur and Grey Langurs all within 50m of our treehouse. Sunset on the beach was beautiful and the food was delicious.

    Stayed in March 2025

  • Reviewed: April 5, 2025

    8.0
    Lovely getaway
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 4 nights
    • Submitted from a mobile device

    Really loved the location, some lovely jungle trails right next to the resort. Wildlife on the doorstep. It was a great few days stay!

    Stayed in April 2025

  • Reviewed: March 30, 2025

    9.0
    A perfect getaway location to fall asleep to the sound of the waves
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 4 nights

    There was no wifi in the rooms

    the food selections during breakfast was extensive and service was quick, with clean dining facilities and utensils. situated in front of the sea made for a pleasant experience altogether

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 1 night
    • Submitted from a mobile device

    Very good experience wife and kid love it.

    Stayed in February 2025

  • Reviewed: March 14, 2025

    8.0
    Beautiful rainforest setting on the beach
    • Leisure trip
    • Group
    • Classic Tree House
    • Stayed 2 nights

    Breakfast was awful. Hard boiled eggs had to be sent back twice because the eggs were uncooked. And the English breakfast was stone cold. The location is beautiful, but it is quite far out and long car trips to get anywhere. Worth it though.

    Beautiful view from our treehouse, and got to see proboscis monkeys from the cafe. The staff were lovely and helpful. Walking distance to the Sarawak cultural village which is worth visiting.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    9.0
    When you want to be close to the nature
    • Leisure trip
    • Travelers with friends
    • The 2+2 Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    There could have been a hammock or some kind of sun chairs on the patio/balcony of the cabin, to hang out and watch the nature around you

    Closeness to the nature and trails. You could go for a hike and see monkeys right from your doorstep. The jungle pool was really refreshing, especially after a hike. The staff was very friendly and helpful

    Stayed in March 2025

  • Reviewed: February 17, 2025

    9.0
    Great stay at Permai
    • Leisure trip
    • Solo traveler
    • Classic Tree House
    • Stayed 2 nights
    • Submitted from a mobile device

    I was given incorrect information about nearby activities and the beach was not all that inviting.

    The location by the water and in the jungle was extraordinary. I really enjoyed the hike nearby, the bungalow I stayed in was clean and comfortable, and staff was very friendly.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Highly recommend for quiet and lazy getaway
    • Leisure trip
    • Couple
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The 2nd tree house we stayed in was a bit oldish, water from shower flooding the whole bathroom and some holes in floor and ceiling, drawer hard to open, etc. nothing deal breaking but the place is quite expensive so you higher expectations. There are no vegetarian options on the menu in their restaurant which is a pity because their food is nice. The great kitchen staff still managed to cook us something which was great but I couldn't eat the same 1-2 dishes for days, so I suggest this could be improved easily

    The resort is an amazing place with direct access to safe beaches, jungle trails, a jungle pool and a restaurant. Treehouses are great while they vary in view and "newness" of their facilities. There are monkeys all around and beautiful nature and staff is super friendly. Not much to complain

    Stayed in February 2025

  • Reviewed: January 9, 2025

    9.0
    Relaxing and saw a proboscis monkey
    • Leisure trip
    • Travelers with friends
    • The 2+2 Villa
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water (but there was tap for hot water).

    Love the location

    Stayed in January 2025

  • Reviewed: January 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted from a mobile device

    We were staying in their Treehouse cabin. There's hardly any view...seems the trees surrounding the treehouses are overgrown with branches everywhere...it's good to maintain the eco system of the nature but some trimmings of the branches would be great for stayers to have some views as the rates per night is pretty costly. The walking tracks need attention as we have already told the front desk staff...tracks are dangerous with falling trees and branches..plus some areas the signage is confusing...like some junctions there is similar sign to both ways..which is confusing... That has to be looked into...so guests who want(s) to walk can self navigate easily without getting lost.

    The treehouse was a good idea ..such a wonderful experience which I will consider doing again provided improvements are taken . The cafe /kitchen staff are awesome!! The check in staff are also great... generally ...not bad place..loved it.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the towel that we got did not cleaned very well. They only provide one pillow per bed. One of the sliding door lock is broken.

    The place is great!

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness probably but again it's wooden setup But one of the best experience so far...lighting in the classic wooden tree house can be better

    Living in nature. Soak in the sun fresh air and run around the trail options are available.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    3 nights at the Borneo Rainforest
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited buggy available ( meaning walking is fastest option), breakfast spread is very basic,

    Back to nature !! Imagine waking up to the sounds of the rainforest in your own private cabin. That was my reality at Permai Rainforest Resort in Kuching! Three days of pure jungle bliss: swimming in hidden pools, spotting wildlife (hello, proboscis monkeys!), and disconnecting from the digital world.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    8.0
    An excellent place to chill out, see some beautiful rainforest and find some peace and quiet.
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted from a mobile device

    The food wasn’t up to much, and there isn’t much other choice locally. Take bug spray if you are susceptible to being bitten.

    We got cabin 5, which has an excellent view over the bay. The cabin is big and has a wonderful balcony. The steps up and down are a bit challenging if you don’t like heights, and the room rocks a bit with any movements inside or big winds outside. The fly netting was good, and we had a mosquito coil which was useful. We slept with the balcony doors open to the sounds of the sea, and woke to the sounds of the birds and monkeys. The resort has a lovely pool fed by a spring, two small beaches and some excellent forest walks. We did the walk to the waterfall and bathed with turtles. We loved our stay so much we extended our booking. This is not a luxurious resort but it is an excellent nature reserve and exactly what we were looking for.

    Stayed in December 2024

  • Reviewed: December 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, the stream-fed pool was closed for maintenance during our stay & we couldn't go swimming there.

    Unique treehouse experience. Woke up on the first morning to see a troupe of monkeys in the trees in front of our verandah. Complimentary breakfast was tasty & the staff accommodated our vegetarian requests.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 1 night
    • Submitted from a mobile device

    View and sound

    Stayed in December 2024

  • Reviewed: December 15, 2024

    8.0
    Beautiful and rustic lodge for lovers of nature
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a bit run down in places. Maybe because we visited during off season/monsoon. The watersports and excursions were all not happening due to the rainy season but they did let us know this in advance. The mattresses on the floor for kids were not super comfy- probably fine for younger kids but ours are a bit older and so didn’t find them very comfy and very thin blankets as well. But it was good of them to help out and put us all together! Restaurant food is great and pretty good value- maybe a bit lacking in variety over more than a 3 day stay. And would really like to have option of fresh fruit salad for breakfast or something similar :)

    We stayed in Treehouse No5 and it had an amazing Seaview. We were also lucky enough to have proboscis monkeys in the trees all around the treehouse one morning which was incredible! The staff were helpful and let us put two mattresses on the floor so we didn’t have to split up with our two kids. Good restaurant and lovely staff there. The beach was incredible/ open and sandy with the best waves to body board on!! And can hire a body board from the boat shack.lovely walk to waterfall (although quite challenging- it is marked but no ‘path’ as such just walking through rainforest but really recommend if you are relatively good fitness. Our kids managed it fine and loved it. Nice jungle pool as well. Can walk to Sarawak Cultural Village

    Stayed in December 2024

  • Reviewed: December 15, 2024

    7.0
    totally excellent except restaurant very poor
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 2 nights

    food

    Breakfast poor

    Stayed in November 2024

  • Reviewed: December 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night

    Food was very poor restaurant serves yesterdays meals heated up

    great location

    Stayed in November 2024

  • Reviewed: November 25, 2024

    9.0
    Great healing place
    • Leisure trip
    • Travelers with friends
    • Classic Tree House
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything's good but probably the breakfast can include free-flow tea/coffee and some fruits.

    I love the large rainforest with its private beach. The treehouse gave a very new experience. The room is spacious. It's a perfect place for hiking enthusiasts.

    Stayed in November 2024

  • Reviewed: October 26, 2024

    8.0
    Unique lodging in the forest canopy
    • Leisure trip
    • Solo traveler
    • Classic Tree House
    • Stayed 2 nights
    • Submitted from a mobile device

    No assistance to carry luggage up the 30 ladder like steps to the treehouse - it was hard work but worth it. Very limited meal options for vegetarians, I walked to the nearby Damai Beach village for better options.

    I had a treehouse, which was just a 2 minute walk to the jungle pool. The treehouse was comfortable, the balcony was great to sit & listen to nature, the birds & the waves. The staff were very friendly & helpful.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of vegetarian options at the restaurant

    Loved the tree house. Lots of wildlife around. Very quiet

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Very quiet, only sounds of nature.

    Stayed in September 2024

  • Reviewed: September 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower didn't really have hot water, however this did not really matter as it was so hot outside. Blankets were a bit short for someone who is over 6 feet tall.

    Amazing location with 2 beautiful and quiet beaches. We saw so many proboscis monkeys just within the resort grounds. Breakfast was filling and other meals were of decent quality and not over priced. Beds were comfortable, air conditioning worked well. It was very clean inside considering we are in the middle of a jungle! We also liked that we could still walk to other restaurants for different sunsets, food and views. Staff were friendly and helpful.

    Stayed in September 2024

Showing 1 - 25

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