Reviews of Self Check-In - Havona Hotel Plentong This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
23 & 25 Jalan Masai Jaya 1, 81100 Johor Bahru, Malaysia
#69 of 176 hotels in Johor Bahru
Guests' ChoiceReview Score
Based on 44 hotel reviews
7.4Score breakdown
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Cleanliness
8.1
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Comfort
8.0
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Location
8.0
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Facilities
7.7
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Staff
8.8
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Value for money
8.6
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Free Wifi
5.0
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Showing 1 - 25
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Reviewed: March 16, 2025
Hidayati
Malaysia25 Reviews3 helpful votes6.0“Will be visit again”- • Business trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean, toilet very clean
Good clean new
Stayed in March 2025
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Reviewed: March 13, 2025
Out
Malaysia1 review7.0“great will repeat”- • Business trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
the room is small so if you want to pray you need to adjust the bed a bit. please put a mirror in the room. it is so hard to get ready without a mirror unless you like to get ready in the toilet 😭 the toilet light is a but dim and warm so its hard to do makeup in there
i like the minimalist of the room. the toilet was just perfect. the check in is so advance
Stayed in February 2025
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Reviewed: March 3, 2025
Farhatul
Malaysia8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean, comfortable, close to JB, near lotus plentong, walking distance to restaurant, speedmart.
Stayed in March 2025
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Reviewed: February 27, 2025
Faizul
Malaysia31 Reviews7.0“Affordable stay”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Maintenance. During my first stay, the toilet door couldn’t properly lock and my second stay, water heater was not functioning
Location, cleanliness, ease of check-in and check-out via self check-in kiosk
Stayed in February 2025
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Reviewed: February 24, 2025
Izzatul
Malaysia10 Reviews3 helpful votes8.0“Good place for budget stay”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel ni hotel baru so it is still new and clean and does not have wierd smell
Stayed in January 2025
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Reviewed: February 18, 2025
William
Malaysia3 Reviews7.0“A minor issue the hotel management should always stand from costume view..”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There is no water for the shower at night. I went to the counter, and was notified that water pump issues needed 2 hours for water to pump up to the tank.. The room aircon was a bit warm even though I put it to the max and lowered the temperature.. Overall I think it is ok.. maybe a mini fridge to keeps my drinks cold
As I am not familiar with JB areas the hotel location is ok to my destination about 10 min drive. There is a convenient store and a 24 hour nasi kandar. I don't have to drive out to find food that can still enjoy supper before sleep. Parking available just in front of the hotel. Many cctv for security purposes I think is a good.. quiet place
Stayed in February 2025
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Reviewed: January 24, 2025
Seah
Singapore1 review6.0Pleasant- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was low for elderly like myself having difficulty in standing up , when I sit on the side of the bed .The bed frame can be higher by a few Centimetres higher .So that the legs will be in a 90 angle….
Stayed in January 2025
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Reviewed: January 23, 2025
Zameer
Malaysia8 Reviews1 helpful vote8.0“A good place for a short and value stay.”- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 1 night
The water heater was not functioning.
The room looked exactly as the pictures. The bed was comfy and the TV has YouTube. Also the male staffs that was on duty during night shift, was really helpful.
Stayed in January 2025
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Reviewed: January 17, 2025
Faizul
Malaysia31 Reviews7.0“Affordable stay at a good location”- • Business trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
1. Space of the room, quite small for 2 beds and 2 persons 2. Maintenance, toilet door not properly shut and lock was not functioning 3. Overall cleanliness is acceptable but can be improved (there was a hair band, maybe from previous occupants)
The location and friendly personnel (specifically a malay lady who gave instructions on using the self check in)
Stayed in January 2025
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Reviewed: March 17, 2025
Woei
Malaysia6 Reviews1 helpful vote4.0“Not so good”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The tv spoilt , dusty and noisy
Stayed in March 2025
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Reviewed: March 6, 2025
Muhammad
Malaysia3 Reviews1.0“bad service, manipulative, tricky, dishonest . just be careful and be clear. or just go to other hotels, there are plen”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
very bad service
Stayed in March 2025
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Reviewed: February 8, 2025
石
Malaysia3 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The TV has no channels. The plug is not sufficient as the only 2 plugs are used for TV and the position of them is not near to the bed.
The room is big and comfortable. Parking is free and available all the time.
Stayed in February 2025
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Reviewed: February 3, 2025
Yan
Malaysia9 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I had a pleasant stay at this budget hotel. The room was clean and had all the basic amenities I needed. The staff was friendly and helpful, and the self-check-in machine made checking in and out very convenient. It's a great choice if you're looking for a budget-friendly stay. Would recommend for short trips!
Stayed in January 2025
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Reviewed: January 31, 2025
Balqis
Malaysia7 Reviews1.0“Totally bad experience in our trip from this hotel.”- • Leisure trip
- • Group
- • Deluxe Queen Room
- • Stayed 1 night
NO SUCH WATER SUPPLY AND MAKE US WAIT WITH NO APPROPRIATE SAYS SUCH AS APOLOGISE OR GIVING EXTRA WATER BOTTLE to room that affected. So unprofessional and as management selfish and no common sense to reach the guest and asking our condition at that time. Regretful no single word from the management saying sorry to us. We have to check out early to find petrol stations nearby. Not going to this hotel anymore.
Having our nightmare of short 2days 1 night at here. Room is quite same as picture and clean at first. So happy at that time after check-in at 5pm++. Then having our prayers and going out around Johor Bahru at 6PM until we arrived back at the hotel around 11PM straightly planning to take a bath and do necessary like solat and having our "toilet" things before sleep. The nightmare starts when there is no water supply in our rooms. We thought there is only our room that no such water supply and planning to change room if can. Going down with other hotel guest (met at lift) to complaint the same at receptionist (the tomboy one). At first she says they are currently opening the water tapping so that the water tank can be filled in and need us to wait for a while as the tank is fill in. Back to our room, thank god there is water bottle for us and planning to go out again to find nearest petrol station to find toilet. This is very very troublesome to us and other guests. We just wait and wait until morning and STILL NO WATER in our rooms. Expecting the same also maybe from other guest who came in, probably waiting like stupid just to have water in the toilet. My other friend going down again at morning to receptionist (now a malay tudung girl and a chinese man-probably his boss or what) and asking to them why there is still no water at all after so long. Both of them have no answers and asking each other like stupid and know nothing the hotel have such important problem. The girl pretending having phone calls after that. As long as they apologised or coming to our room to check if there is water supply coming or not then we are okay with that and of course we try to understand. But, this is unacceptable at all to the guest who coming for staycation and experienced such thing like this. Staffs and hotel management should responsible for this or else other guest will having same experience.
Stayed in January 2025
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Reviewed: January 26, 2025
Haziq
Malaysia1 review9.0Wonderful- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Room is very clean ✨
Stayed in January 2025
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Reviewed: January 26, 2025
Zikry
Malaysia1 review10Exceptional- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
best
Stayed in January 2025
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Reviewed: January 19, 2025
Nurul
Malaysia2 Reviews10“Great hotel”- • Business trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The cleanliness of hotel, comfortable, strategic area and affordable price.
Stayed in January 2025
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Reviewed: January 19, 2025
C
Malaysia1 review10“Comfort stay”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Love the location. Room is clean. Customer service is great! Definitely will book again
Stayed in January 2025
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Reviewed: April 13, 2025
Kay
Malaysia25 Reviews1 helpful vote8.0Very Good- • Business trip
- • Group
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: March 14, 2025
Shahrol
Malaysia6 Reviews8.0Very Good- • Couple
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: March 7, 2025
Kim
Malaysia28 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: February 19, 2025
Krizz
Malaysia43 Reviews9 helpful votes8.0Very Good- • Business trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: February 18, 2025
Chai
Malaysia1 review6.0Pleasant- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: February 16, 2025
Kadir
Malaysia1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
Showing 1 - 25
