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  5. Reviews of Hotel Sentral Georgetown @ City Centre

Reviews of Hotel Sentral Georgetown @ City Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No.12, Lorong Kinta, 10400 George Town, Malaysia

#178 of 213 hotels in George Town

Guests' Choice

Review Score

Based on 1553 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.1

  • Staff

    7.6

  • Value for money

    7.4

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 30, 2024

    8.0
    Very Good
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nor many parking space...and air conditioner was not that cool.

    Overall hotel staff was friendly and hotel is clean.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    First impression is dirty.
    • Leisure trip
    • Family with young children
    • Premium Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not Clean at all Bathroom Curtains with heavy dust Dirty kettle

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Nice and comfort
    • Leisure trip
    • Group
    • Premium Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sheets not change every day even a bit dirty.

    The room quite cozy, the location near to the hospital and many restaurant nearby, there's pharmacy too.

    Stayed in December 2023

  • Reviewed: January 20, 2024

    8.0
    Hotel budget friendly for touring Georgetown
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The first room assigned too small & gloomy but recognized as such & recieved upgrade Nothing else Check in smooth Friendly staff loaned an umbrella for our walks

    Standard room was very small for our satisfaction Upgraded to family room so impressed Location central & night food markets all around Free Cat bus close with bus station Breakfast buffet staff awesome with international & local selections

    Stayed in November 2023

  • Reviewed: January 17, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    i thing I dont like is ,when i asking for the receipt no body reply me,i had tried to call the phone number given by the website unfortunetly the number was long ago discontinued.

    room very clean, location centre of the town, no breakfast.(RM 145/night no breakfast,.)

    Stayed in December 2023

  • Reviewed: January 15, 2024

    7.0
    Rude receptionist
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Reception Staff very rude we got to the Hotel early and the receptionist said 3 o'clock check in. We said OK and asked to store our bags she just grunted. When we went to check in at 3 everyone else was doing the same as I approached the Receptionist to check in she shouted What!!. I asked to check in and she said I needed to wait another 10 minutes. Although room was OK the net curtains were missing from one window and the other window the nets were torn to shreds and hanging off. Won't ever book their again

    Size of room plenty of storage, shower was good about it

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Good hotel with a pleasant rating
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell of the towels. Sometimes the odour of vinegar was prevailing.

    The Hotel is not modern and a bit of age but it provides good quality and comfort. I stayed on the 7th floor, the water pressure was great. The room had a fridge, a kettle. Water bottles, tea bags and instant coffee were provided daily. There was a saftey box in the room, which as a traveling tourist was helpful. I appreciated the wardrobe and a very comfortable bed with cotton linen which I personally prefer over polyester fibres AC worked fine and reliable.. Should you think the location is not right in the centre of George Town, think about whether you appreciate the stated amenities and a good price to quality relation over a buzzling location. In case you don't want to walk to the busy centre of George Town just use Grab to get to your destination. I made the decision to switch accomodations which I regreted the moment I entered the room of the other hotel.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Parking area not too many, and open space. Ironing shirt is difficult, using centralize iron facility with no place to hang cloths/ shirt and the iron board too close to the wall, and the area a bit hot no fan or air cond. Elevator quite small, sometime only 3 peoples can use as they also carry begs

    Location of this hotel is superb, almost all places are a walking distance. Breakfast is good and tasty. The admin staff is good and the room cleaner staff are also good and fast

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Room ok, breakfast ok, parking NOK
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    However at night after return back from dinner there is no parking available due to number of parking is limited. Have to park at area which has to pay RM20/night due to hotel not provide enough parking for guest! Hotel pls improve on this.

    The room was ok and reasonable with price, breakfast was nice too, esp tea tarik is so good 👍

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast needs improvements. Adding chicken or any meat will be great.

    Location is good.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room didn’t smell really nice

    Electricity next to the bed

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Good situated, Very close to old town by walk
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location (close to old town) Accepted late check out

    Stayed in December 2023

  • Reviewed: December 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No slippers, main door close very fast and will be a risk for elderly

    Location

    Stayed in December 2023

  • Reviewed: December 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv is not working

    Easy to access

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    basin water stuck cannot flow out

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I ask the queen bed, their give me two single combine together.. That's why when i sleep not comfortable.. And the door lock is out of order.. Cannot use

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    Just for one night stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    While the hotel boasts a great location near diverse dining options, my stay was dampened by several issues. I encountered a blood-stained towel in the bathroom, mediocre water pressure in the shower, unreliable Wi-Fi, and a lack of room service. The on-site cafe offered limited food choices, and the staff's strict adherence to a 3 PM check-in time without flexibility further affected my experience.

    This hotel stands out for its excellent location, offering a blend of halal and non-halal dining options, with a special highlight on nearby mamak restaurants. It's particularly appealing for curry enthusiasts, providing easy access to a variety of authentic and flavorful dishes right at its doorstep. The hotel offers both comfort and a unique culinary adventure, making it a great choice for food lovers.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    ok nice

    Stayed in October 2023

  • Reviewed: October 20, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable stay with nice, clean and simple facilities provided in the room. With nearby walking distance in Maccalister Road, eatery is no problem at all. I will stay again in this property if got a opportunity to travel again to Penang.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Hotel Sentral - my review
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is fine, except car parking space, there's not enough parking space for guest, but it's not big issue. It's quite ok, as we still can find parking space nearby.

    The hotel location

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    So far is good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Parking centre georgetown

    Stayed in October 2023

  • Reviewed: September 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rental not too expensive

    Near centre easy find restaurant

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Reasonable stay for the price paid
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    During booking, it was stated we can check in after 2pm. But we have to wait until 3pm to check in. What is stated in the online booking check in time and what is practiced at the hotel is different.

    Value for money and good location

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Doesn’t look old, looks modern and clean

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel room is not clean as full with dust... even the toilet too.. even after requested for the cleaning service still not okay

    The staff and the location

    Stayed in September 2023

Showing 76 - 100

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