First, Parking was not available due to limited space. Private parking was rude n was charged RM30 per day instead, RM25. Second, telephone, in the room was not working despite maintenance crew have look at it. Need internal repair for Room 904 . Hotel management should repair the, phone for emergency purpose.

Staff were, friendly .

Stayed in November 2024

Limited carpark space.

Stayed in November 2024

Parking problem, toilet very smell, Aircond didit works. Total it damage my money and my day

I didit like that hotel. Not clean at all

Stayed in October 2024

Bathroom smelly. Aircond problem and can't see clearly the display. Room was wet. Switch problem.

Like the location. Bed was good. Room was spacious.

Stayed in September 2024

Car park and inside room got mosquito

Accommodation and breakfast

Stayed in October 2024

Especially the guard saturday night so helpfull person i think nepal guy thanks for him

Stayed in October 2024

they no parking

Stayed in October 2024

I was regular on hotel sentral property at Malaysia. First time here and found out this Poor management and less knowledges staffs and the manager at this property. Once facing overbooked issues, they have zero help to in house guests. This is definitely not the way to assist in house guests since overbooked was not my fault. It’s your poor systems managed by this poor managing skill people here. That’s suck.

The room is spacious and equipped with basic needs for guests.

Stayed in October 2024

The air conditioning in the room is ruined down. The air conditioning with loud sound and leak of the water. Highlighted to reception and not action taken. The showers is broken with little water supply

The location is strategic. Nearby with a lot of hawker centre and restaurant

Stayed in September 2024

Not

Good

Stayed in August 2024

Such a big hotel with their own restaurants / pantry but cannot provide ONE SPOON to the guest staying there. Room is not so clean with cigarette smell.

Strategic Location

Stayed in September 2024

The buffet choices for breakfast could have been better and the reception staff more helpful.

The staff in the restaurant were helpful and very good and the location was good.

Stayed in September 2024

The television channel so sad. Has to upgrade

Stayed in September 2024

Big bad Nice Air con Room so clean Nice toilet Polite staff Got free breakfast Good location

Stayed in September 2024

Hot coffee

Very good meni

Stayed in September 2024

Breakfast

Location

Stayed in September 2024

Although it is newly renovated but the facilities are still very old, especially the towels quite moldy.

Good location, newly renovated

Stayed in September 2024

Although it is newly renovated but the facilities in the room are still very old and dirty.

Good location, newly renovated

Stayed in September 2024

parking area, need to spend at parking area

very good service and clean room

Stayed in September 2024

Everything good 💯

Stayed in August 2024

Mee

Jus

Stayed in August 2024

Big hotel with many room but practice like budget hotel. Many room but not allow for early check in as requested even they have room. Hotel good location but staffs are so slow. No towel in room and requested call few time not answer phone. Need to go down to reception many times for request. So your intercom phone use for what.

Good location but not allow for early check in as requested even they have room.

Stayed in July 2024

The air cond was not functioning.

staff are friendly

Stayed in August 2024

I book deluxe room with breakfast. Smelly bed, stained quilt, yellowish pillow cover. Ironing area outside the room in the hallway. Call from the deskphone, no pick up. I try to call the reception through my personal phone. Still no pick up. TV not function. Aircond is not cold. I pack my things and go back down to reception and ask for room change, and they respond that all TVs are under maintenance. I feel scammed as they do not mention about the disfunction TV during the check in. They give me another room with functioning TV after i confront the receptionist. After a few words of argument, they just said, " nak complaint, complaint la kat booking.com!" with the disgusted face. I guess they are lying about all the TVs being in maintenance. The male staff is so rude and not professional. Parking is very limited. Breakfast is ok but limited, not appropriate to the value paid. I paid 170 for the room. Do not book this hotel. Just waste of money. Feels like want to check out right after check in. But i just give up as it already past midnight. Restless night for me. *the front of the hotel is so dark, and the area is unsafe. I dont want to mention about somebody naked near to my car in the morning.

Stayed in August 2024

Tv not working 😞

Stayed in August 2024