Should notify the guest if there's any event nearby and especially if there's road closure.

Walking distance for food hunting

Stayed in February 2023

location near all major malls and pasar seni station is the nearest public transport with a few short walk to Dataran Merdeka

Stayed in January 2023

no such things

convenient

Stayed in January 2023

You can hear from closer room everything. I mean everything. After 2 nights they asked me to pay Tax for 2023 what I didn't expected and they didn't say about it before my visiting. Then I leave my charge for laptop at room and asked about it after 2-3 hours when remembered, of course nobody knew about my lost and they didn't find anything. But I am sure that leave at the table.

Clean, well equipped room. Hot water. They let me leave my luggage after checkout

Stayed in January 2023

location and room

Stayed in December 2022

low water pressure during the night. The water does not come out smoothly.

the room is spacious and clean

Stayed in December 2022

It difficult to reach this destination even those using Waze due to many junctions a lots off turn.

Quiet convene because it located in the Petaling Street.

Stayed in December 2022

Bathroom needs a good cleaning.

Great view of the towers & perfect location.

Stayed in December 2022

Good location. Everything is close.

Stayed in December 2022

The breakfast was totally disappointing. Not many varieties & the mee they given was too salty & too spicy . I hope the food management change the breakfast menu .

It was a wonderful room very clean and comfortable.

Stayed in December 2022

No breakfast option but there was an abundance of food stalls outside so we certainly were not stuck. The curtain in the bedroom was difficult to open and close and people could view us in our rooms from the flats on the other side of the road, so little privacy. Curtains not the cleanest and neither was the carpet. If you want the luxury of the internationallly branded hotels like the various Hilton brands then this is not the hotel for you. If your hotel room needs are basic and all you really need is a good nights sleep in relative quiet then this is the hotel for you. If you want a hotel where you can spend all day in the room chilling and watching TV then this is unlikely going to suit you. If you want good value for money and are satisfied with having the basics this is the hotel for you.

We stayed in the Tian Jing Hotel across the road which wasn't good value for money really but after our trip to Singapore we wanted to stay a couple of nights somewhere cheaper to pull back on our expenses. Before we left for Singapore we tried the 5 Elements Hotel as the Chinese members of our party wished to remain as close to Chinatown as possible. The price was very reasonable and when we saw the rooms we were pleasently surprised. The format of the rooms were like large 4 star hotel in size and shape but at a much more basic level. I guess you could say it was like no frills Air Asia or Ryan Air in Europe. All the bare essentialls were supplied but it definately was not luxury in any way. But it was around one fifth the price of Tian Jing Hotel which was classier in appearance and had real character. 5 Elements had little or no character or style but was a very functional hotel. After we stayed one night we dicided to stay longer and were pleasently surprised when we were told that the rooms would be even cheaper.

Stayed in November 2022

Cleanliness in the toilet could use some improvement like tiles should be scrub from time to time.

Value for money and location. Never in short of street food in its vicinity.

Stayed in November 2022

a bit rundown post Covid

location, location, location

Stayed in November 2022

1. limited parking

1. value for money 2. brightly lit reception area 3. aircon & hot water available

Stayed in November 2022

Our toilet were dirty, the shower head and the wall has mold in it

Location, there were a lot of eateries and cafe nearby

Stayed in October 2022

nothing

good place

Stayed in October 2022

Location, huge room, A/C worked ver well, pleasant accommodating staff, value for money

Stayed in November 2022

the chair in the room was dirty. tv screen was all broken, we did not turn it on

location

Stayed in November 2022

inavailability of F & B. suggest front office to wear more smile

The location and bathroom amenities

Stayed in October 2022

Service

Room

Stayed in July 2022

the room was stink and Level 7 corridor have very strong smell of cigarette even it mentioned that is non-smoking room. We cant stand of the smell and requested to change a room.

Staff was really polite and friendly. We requested to change room due to the carpet or curtain stinks. She was helpful and polite, helped us to change to different level of room.

Stayed in August 2022

The room don't have hair dryer and couldn't dry my hair.

location is good and near to china town, should have some cake for breakfast.

Stayed in September 2022

The AC is loud. You literally can hear it.

The room was pretty nice. One of the female staff was not friendly but still giving me a good service.

Stayed in September 2022

The breakfast buffet.

The suite room.

Stayed in August 2022

The hot water for bathroom quite broken as it gets really hot. Hard to control. But manageable since the weather quite hot during the stay. So we opt for no heater when we cleaned ourselves.

The choices of breakfast quite limited. Maybe can add nasi goreng or nasi lemak as I'm looking for something more kenyang than char kuey tiaw and bubur nasi. The size of the room was generous. Spacious enough for my 2 kids to play around. Not a wall to wall size room. The location also great. Have basement parking.

Stayed in August 2022