Nothing

Nice cosy room with excellent ambience and nice breakfast. Courteous staff

Stayed in January 2025

N/A

Spacious, the service was quick and friendly!

Stayed in December 2024

The TV didn't work. No bedside phone no to reach reception to fix it. Only 1 towel provided in bathroom

Spacious room with nice breakfast

Stayed in January 2025

The cleanliness standards needed improvement - the floors appeared unmaintained, and despite regular changes, the bed linens felt dusty. The ground staff often struggled to understand and fulfill basic requests.

The location was exceptional - most destinations were just 5-10 minutes away, with easy access to Cactus Restaurant and Black Diamond Hotel. Lovely view. The convenient buggy shuttle service was a plus, and the manager Maria went above and beyond to ensure a comfortable stay.

Stayed in December 2024

The bathroom shower needs upgrading. Had to request for white towels, rather than the mustard coloured ones. Towels were a bit worn out. The kitchen needed cutlery and plates.

The room was bigger than I had expected, and overlooked the lagon. Fantastic views. The staff were very pleasant and professional. Breakfast was great and had many varieties of food. Was able to use the gym at Black Diamond hotel, which was within the complex.

Stayed in November 2024

Rooms are a bit too cold but you can deal with that by switching off the AC

Clean and well maintained

Stayed in November 2024

The view

Stayed in August 2024

Breakfast must improve

Excellent location with top food options

Stayed in October 2024

Room service missed twice to put Milk Powder and i have to request. When they clean the room they switch on the AC which makes the rooms very cold. I recommend not to open to save energy too.

Location and the facilities.

Stayed in October 2024

Excellent hotel wiith good facilities and very friendly staff.

Stayed in September 2024

I would have loved for the pool to be open earlier in the morning. Cutlery / dishes in the small kitchenette

Lovely, friendly, helpful staff is what made the place so nice! In addition huge rooms with kitchenette (but no cutlery / dishes - would have been helpful). Balcony with view over the lagoon - amazing! Breakfast room was nice and choice of foods was fine for the price. Pool area gorgeous as long as you don't mind having restaurant guests watch you swimming :-) - pool opening hours are 10 am - 6 pm and restaurant mainly gets busy in the evening, so it wasn't t an issue for us. The restaurant in the hotel was great - delicious Lebanese food Another lovely restaurant / ice cream parlour / patisserie round the corner and safe to walk to :-)

Stayed in August 2024

Nothing.

The hotel is very clean. Customer services is excellent, the staff are very well trained to deal with customera patronising the service. The restaurant on site called Salma and the second restaurant called Cactus offer a lovely view of the ocean. The location is fantastic and the price is quite reasonable.

Stayed in September 2024

The furniture urgently needs an upgrade. The TV shelf belongs to the past. That alone is giving a 1985 vibe in 2024. Overall, the furniture and layout of the living space need improvement.

The location and cleanliness of the facility is a 10/10. The bed is very comfortable with clean duvet and bed covers. The bathroom is very clean too. Water was running very well. I love the water side restaurant.. The proximity to Cactus restaurant is A+.

Stayed in July 2024

Noise from the street

Restaurant on the same building

Stayed in July 2024

Room a little basic

The location is great with Salama's and Cactus restaurants within the same compound. Both provide lovely food. The room and living spaces are large but a little basic but all items required are available.

Stayed in May 2024

Breakfast should be brought to room

I love everything the night scenery is amazing the staff are friendly

Stayed in June 2024

Nothing

The ambience

Stayed in June 2024

walking distance to places like supermarket, pool, nice staff, great view

Stayed in May 2024

- Cockroaches in the Hotel, in the corridor especially - Breakfast is not all properly organised seems more of a 2-star hotel. No proper chef seems someone with basic cooking knowledge has been kept there. - Last day checkout , some minor issue which could have been resolved easily but the manager and the team were doing internal meeting rather than caring about the customer standing, eventually paid up out of frustration had to leave for the airport.

The room no doubt is spacious The TV has Arabic, English and Indian channels Internet is good Restaurant down is very good

Stayed in May 2024

There's a lot of room for improvement in their customer service. I had to call room service a few times before I was given drinking water and tea (these were supposed to be provided upon check in/or even before). Finally got these on the second day.

Liked the rooms, it's set up similarly to a shortlet apartment (bedroom, sitting room, kitchenette, and a bathroom). My room had a view of the lagoon so I put the balcony to good use just sitting there and watching the water.

Stayed in May 2024

Pool too deep for kids to swim

Spacious room overlooking the lagoon. With microwave and fridge. AC worked well. Breakast was great. Staff courteous. Manager graciously allowed us a late checkout. It was a Great stay

Stayed in April 2024

exchange rate is higher that the usual

overall the Hotel is good the breakfast is ok maybe be better the WIFI generally ok but sometimes it is not working the Value for the price is little bit high especially they have different exchange rete which is make the money is more that what I expect

Stayed in April 2024

- Someone already commented on this, the (fire?) alarm disturbed me in morning and assuming this issue has not been resolved. - Breakfast was kinda easy grab food and I didn’t find it a good quality. Skipped it on the second morning. - It’s not really a thing you can do something, but the hotel is located in front of the one of the main roads in Victoria island, so noises coming from cars disturbed my sleep.

Quality of room is good for the price, the pool side restaurant serves proper Lebanese meals in a beautiful environment.

Stayed in March 2024

The constant smell of weed.

The location, the lighting, and the wifi.

Stayed in March 2024