At the point of checkin, it was so confusing to be charged a different amount from the amount I saw on booking.com. I was charged way more than I originally saw online as they claimed I needed to be charged the exchange rate of the exact day I checked in, regardless of how far ahead I booked. I recommend everyone notes this before booking this hotel. It will also be worth it having this on the description of the hotel. At check out, the system was down and I couldn’t even get a receipt. The WiFi was fluctuating on my last two nights and the hotel gets noisy late at night

I liked the location, the house keeping staff and most of the porters were really nice and respectful. The room is spacious, big bathrooms and very comfortable beds

Stayed in April 2025

It was a really good experience, we got there and the room we booked was already taken so they upgraded us to their highest suite which was nice. This one came with a room, a living room, a kitchen, However, we weren't informed that the room door locked one way so, when we were heading out, we closed the door and couldn't access the room again, we called the facility but they weren't able to fix it and we had to sleep in the living room for the night until they fixed it the next morning. So sad. Because it didn't take them 10mins to get it open again and it could have been avoided if we were told. But oh well.

Stayed in April 2025

Now the kitchen in this hotel is useless. The meals I had were over priced and of very small quantity with low quality and they take ages to deliver your food. They need to sack all their kitchen staff as the food was not quality at all for the price charged.

The property was clean and well catered for and the staff were extremely hospitable

Stayed in February 2025

The rooms need more than a towel.

The location, the rooms and the food are excellent.

Stayed in February 2025

Sheet talk

I freely do it myself

Stayed in October 2024

The swimming pool on the rooftop was out of order, Wif was spotty at times

Great location, comfortable bed, great restaurants, delicious breakfast-would be better if they had fried plantain every day 🤣

Stayed in September 2024

No bath tub

Clean: breakfast

Stayed in July 2024

The towels weren't too clean

Stayed in May 2024

Breakfast was not impressive. The chef needs to do well with the jollof spaghetti and egg sauce.

The act of service from various staff including the MD, he was very approachable.

Stayed in May 2024

The wifi was a bit slow.

I love the ambience, the staff are very friendly and responsive to your needs and request. Went to the rooftop and i love the view. The chefs are doing a good job, the food is nice.

Stayed in April 2024

Room cleaning was sub par - they only changed the bed. Did not clean any areas or the bathroom. We had to ask and emphasise for this to be cleaned - which they eventually did. Some mould in the bathroom. Not enough towels or loo roll, had to ask and follow up. Spa services fully booked during our stay so we couldn’t use it, annoying. No room service menu in room. Worst experience was my friend waiting over an hour for her food, for it to then be undercooked. I waited about 45mins to have egg shells served in my simple Yam and Egg Sauce meal. Horrible experience. After multiple complaints, the manager tried to resolve it the next day. Refund received within a few days. The Manager went above and beyond to offer to rectify the bad experience but unfortunately they could not be used as we had checked out and were busy in Lagos for the rest of the trip. Overall this hotel and experience does not give 4* at all, not worth it for the price. I won’t be staying here again. It does seem like they went to try to do better though.

In general staff are nice and do try to help you. Our room was upgraded for free although I dread to think what the £100pn / N200Kpn room we had paid for looked like. Breakfast is decent, Pool is decent. Big shower. Aesthetics are nice. Location is quite good as we felt central and walkable to logistics phone sim, bank, supermarket etc. Lots of restaurants and shops an uber ride away. Comfy bed.

Stayed in April 2025

The room given to me is really not worth the amount that was paid. I didn’t get value for my money.

The reception and exterior are quite nice.

Stayed in April 2025

The hotel is gorgeous. All of the staff are very lovely, friendly and very helpful. I was impressed by the prompt replies of the reception team to respond to queries on Booking.com The reception team and staff are very accommodating, and this really enhanced the comfort of my stay. I would highly recommend this hotel.

Stayed in April 2025

Instead of leaving just one towel/toilet paper, there should be more options.

The breakfast was good. Staff can do better with replenishing food quicker.

Stayed in March 2025

Breakfast was tasty, they had varieties, I really enjoyed it. They had a bubbling area like the roof top, swimming pool and the lounge, their cinema was also cool, they have all the fun facilities you will need to enjoy your self. (Game room sef, haba). Vintano is a place to be.

Stayed in July 2024

Their services and care are exceptional from other hospitalities and the breakfast buffet was cool, It is actually a home away from home, the front desk with gorgeous welcoming smile always and also willing to assist at all time. I appreciate the location it was very accessible and special thanks to the porter they were so helpful and friendly too.

Stayed in July 2024

Hot water was an issue. Had to take a cold shower when I was at the spa which caused me to have a cold. Took forever for hot water to run in the shower and even then it was proper hot water. The ground floor swimming pool is tiny. Also the fixtures seem to be coming off. Loose screws on the bathroom mirror and the door lock. Management needs to prioritise maintenance.

It's a very nice hotel with beautiful rooms. Very comfortable beds. Breakfast wasn't bad. Although I didn't really like the food the first day I went down for breakfast. (My personal perspective) but other guests seemed to love the menu and taste. I enjoyed going down to the spa. And the WiFi worked quite well.

Stayed in June 2024

However pay more for a room and you are given a cheaper. Not transparent and too many all kinds of characters in the hotel.. if you don't mind all that, then ok.

The hotel is relatively new. The bed is very comfortable and the quality of fabric is very good.

Stayed in April 2024

Vintano hotel is a clean space with fresh and beautiful aesthetic. This is definitely the place for everyone from Cinema to game room to rooftop lounge and swimming pool. The breakfast buffet was delicious and divine and the pastries, ooh my sweet tooth had way too much to eat Thanks to Vintano for giving me value for every penny spent .

Stayed in March 2024

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in November 2024